Selection Interview Skills
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The document outlines key features of effective selection interview skills, highlighting the importance of preparation, interview format, and active listening. It emphasizes the necessity of managing impressions, avoiding common failings, and systematically collecting evidence during interviews. Overall, mastering these skills enhances the decision-making process in hiring candidates.
Selection Interview Skills
- 1. 1 | MTL: The Professional Development Programme Selection Interview Skills SELECTION INTERVIEW SKILLS Contact, context, connect MTL: The Professional Development Programme
- 2. 2 | MTL: The Professional Development Programme Selection Interview Skills Attribution: All images are from sources where a Creative Commons license exists for commercial use. All icons are on subscription from thenounproject. All clipart is from free sources. The MTL Professional Development Programme is copyright of Manage Train Learn. Selection Interview Skills Introduction: The interview is the most crucial procedure in the selection process. When it works well, the interview has its own momentum. It flows effortlessly, questions arise spontaneously, and the exchange is pleasant. But when it doesn't work, a potentially fruitful relationship fails to get off the ground. In this topic, we’ll look at 7 key features of selection interview skills.
- 3. 3 | MTL: The Professional Development Programme Selection Interview Skills Decide the best interview format for the vacancy 1. INTERVIEW FORMATS https://pixabay.com/en/handshake-hand-give-business-man-2056023/ There are 4 main types of interview format: a. a standalone, one-to-one interview. b. a series of interviews back-to-back. This could be first with a specialist, then a line manager. c. a series of standalone interviews on different days. d. panel interviews which can consist of representatives of management, other interested bodies, members of the team, even representatives of important customers.
- 4. 4 | MTL: The Professional Development Programme Selection Interview Skills 2. THOROUGH PREPARATION https://pixabay.com/en/iphone-mobile-phone-app-hand-phone-204774/ Give plenty of time to pre-interview preparation There are few things that damage the recruitment reputation of an organisation more than lack of interview preparation. It sends the message that "new staff aren't important". Give yourself time to read all the information about candidates before you meet them. Make notes on what issues you want to ask about. Clear your diary and turn up in good time. Inadequate preparation is not only inefficient, it is bad manners to candidates who have made more preparation in attending than you have.
- 5. 5 | MTL: The Professional Development Programme Selection Interview Skills If you’re on a selection panel, sort out who does what 3. THE ABC OF PANELWORK https://www.flickr.com/photos/poptech/6266680274/ The secret of successful panelwork in recruitment interviews is to practise teamwork skills using the following ABC of panelwork. A for Acknowledge your colleagues by name and deed. Work as a team in asking different sets of questions but listening to each other. B for Build on what your colleagues ask and say, so that the interview flows. C for Commentate positively on what others say. "I'm interested in what you said to John just now. Can I ask...?"
- 6. 6 | MTL: The Professional Development Programme Selection Interview Skills 4. THE RIGHT IMPRESSION https://www.flickr.com/photos/poptech/10460279565/ Be aware of how you come across to candidates The impression you give at interview should be managed so that you appear relaxed and focused, courteous and assertive, friendly and business- like. Show interest in every interviewee whether you like them or not. Dress as smartly as you would expect the interviewee to dress. Don't wear anything which reveals causes close to your heart. Keep your behaviour neutral: don't smoke, eat, make any phone calls, indulge in any bad habits. Avoid anything in your manner which is strange, unusual, unfamiliar.
- 7. 7 | MTL: The Professional Development Programme Selection Interview Skills https://www.flickr.com/photos/poptech/6035826142/ Use active listening skills to hear, sift, and select 5. LISTENING WITH INTEREST For most of the interview, you should be in active listening mode. You can do this in a number of ways. Talk as briefly as possible. Use minimal encouragers such as "mms" and "uh-uhs" to keep them talking. Use the three body language indicators meaning "go on": eye contact, the nod and the gentle smile. Take notes at appropriate moments, preferably using a quick form of shorthand that doesn't hold things up. Look up when you are listening, look down when you need to check your notes for the next question.
- 8. 8 | MTL: The Professional Development Programme Selection Interview Skills 6. COMMON FAILINGS https://www.flickr.com/photos/poptech/6035226693/ Don’t make random decisions. Use your person spec. According to research, the 5 most common failings of recruitment interviewers are excessive reliance on intuition; looking for different things from others on the panel; inconsistent interpretations; inflated ratings; and early decision-making. Nearly all of these failings can be overcome by using a person specification as the basis of job requirements and candidate suitability and leaving decisions until after the interview when you have time to compare evidence with the person specification.
- 9. 9 | MTL: The Professional Development Programme Selection Interview Skills https://pixabay.com/en/form-pen-document-writing-656262/ Use key points to make notes 7. COLLECTING EVIDENCE One of your aims in a selection interview is to collect information in a systematic way. Before the interview, write down your starter questions. Familiarise yourself with each candidate's details. Highlight areas you want more information on. During the interview, probe for information that you need. Don't move on if you're unclear about what the interviewee meant. Stop after each interview to confer with your panel or, if you are alone, to record your evidence on the job specification assessment form.
- 10. 10 | MTL: The Professional Development Programme Selection Interview Skills This has been a Slide Topic from Manage Train Learn AFinal Word Your success as a selection interviewer is directly related to your selection interview skills. When you are skilled, you are able to create the right interview climate, extract the relevant information you need, and make reasoned decisions that are based on your selection criteria.