IPDC TRAINING - Creative Problem Solving & Decision Making
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The document provides information about IPDC Training Institute, including: - It has trained over 50,000 participants from 6 countries since 2001. - Its mission is to inspire, equip, and empower people through excellent personal development training and consulting. - It offers over 10 categories of training programs covering topics such as communication skills, oil & gas industry knowledge, and management skills. - A sample 2-day training agenda on critical thinking, problem solving, and decision making is also presented.
IPDC TRAINING - Creative Problem Solving & Decision Making
- 2. Where Our Participants Are From 6 Countries “Training programs were delivered effectively by excellent trainers with high quality standard. IPDC has become our preference and choices for our employee’s training development” Fahrizal Tampubolon, MM Head of APRIL Learning Institute I PT Riau Andalan Pulp and Paper Bangladesh Brunai Indonesia Malaysia Thailand Vietnam Participants have attended our programs since 2001 50.000+ 150+ 95+ Open programs offered each year 1000+Major clients and growing... Independently minded and experienced trainer and facilitators 90+Customized learning soluction delivered “ PROFILE OF IPDC TRAINING INSTITUTE 2
- 3. Mission To inspire, equip and empower people, through excellent personal development training and consulting by providing comprehensive professional services to our client and building relationships and develop innovative solutions, which help dynamic people and organizations create and realize value. WHAT DRIVES US We have a dedicated impact team that works under our vision, mission, corporate values and passion Vision Being a Recognized Industry Leader Creating Value for Our Clients Providing a Stimulating and Rewarding Work Environment Capitalizing on Opportunities to Strengthen the Company VMV Vision, Mission and Values PROFILE OF IPDC TRAINING INSTITUTE Vision, Mission and Values 3
- 4. VMV Vision, Mission and Values Committing Corporate Resources to Benefit our Communities Open and honest communication Recognizing Individual and TeamContributions Respect and Integrity Providing an Enjoyable WorkAtmosphere Superior Client Service Our VALUES Ensure the clients’ satisfaction and moment of truth Making high impact for what we do Facilitate the high quality training programs and the process Focus on what is most meaningful for our clients Our PASSION PROFILE OF IPDC TRAINING INSTITUTE 4
- 5. 15 YEARS+ of excellent intraining High quality standard in process on obtaining ISO 9001 CERTIFICATION 100% Customer satisfaction guarantee TRUSTED by many major corporation in indonesia andregion Learning partner and PREFERRED by many corporation Offer a wideranged but FOCUS applied programs EXCELLENT IN SERVICE EXPERIENCED and caringevent staff Trainers are INDUSTRY-TESTED PROFESSIONALS and PROFESSORS gaining for more than 25 years of professional experience coming from international and national firms and nation’s top universities respectively Preferred Training Partner for many corporation in Indonesia Why IPDC ? PROFILE OF IPDC TRAINING INSTITUTE 5 PT.IPDC Consulting & Advisory | Copyright 2017
- 6. TRAINING CATEGORIES WE OFFERED COMMUNICATION SKILLS OIL & GAS INDUSTRY TECHNICAL KNOWLEDGE ANDPRACTICE HSE PRE-RETIREMENT PROGRAM (PURNABHAKTI) HUMANRESOURCES PRODUCTION SHARING CONTRACT (PSC), ACCOUNTING, FINANCIAL AND CONTRACTUAL ASPECTS LOGISTIC, CONTRACT, AND SUPPLY CHAINMANAGEMENT PROJECT AND PROCUREMENT MANAGEMENT MANAGEMENT ANDLEADERSHIP PURCHASING & MATERIAL MANAGEtMENT MANAGEMENT OFTRAINING 01 02 03 04 05 06 07 08 09 10 11 12 SECRETARIES ANDOFFICE ADMINISTRATION Current SimilarExperiences (in-house training) IPDC has been facilitating a great numbers of In-house And Public Training Programs for the last 16 years. See our website www.ipdc. co.id (Clients and Gallery) to find out on our experiences Please call us for the copy of contract for fact and data verification on our claimed experiences. PROFILE OF IPDC TRAINING INSTITUTE 6
- 7. Rasuna Office Park 2/QO-08. Jl. HR. Rasuna Said, Jakarta 12960 Indonesia Ph (+6221) 8378 6465 ; 8378 6477 ; 83786389 Fax (+6221) 8378 6478 E-mail : training@ipdc.co.id; registration@ipdc.co.id www.ipdc.co.id Permanent Office PROFILE OF IPDC TRAINING INSTITUTE 7
- 8. 8 TRAINING AGENDA Overview In today’s fast paced organization setting, staff and managers increasingly face situations that require critical decision making in an atmosphere of uncertainty and time pressure. Breaking down a problem and assessing the outcomes of different options is neither simple nor straight forward. High-quality decisions are essential for strong business performance, but only a few people get the coaching they need to make good decisions consistently, with clarity and confidence. The 2-day systematic program will provide knowledge of skills, techniques and methodical approaches in Problem Solving and Decision Making, in addition to be a Critical Thinker. Participants will build competences by learning how to work on the right problem, develop and structure objectives, understand the consequences and make appropriate tradeoffs using varied problem solving and decision making tools as well how become proactive managers.
- 9. 9 TRAINING AGENDA Objective Upon completion of training, the participants are expected to be able to: • Build and expand decision making, critical thinking and creative problem solving skills • Apply logical and creative approaches to solving problems and making decisions • Use traditional and creative tools for identifying causes and generating solutions • Employ creativity and lateral thinking as business tools • Analyze and solve actual problems facing them at work • Gain confidence in asking the 'right questions' and overcoming the stress of making complex decisions • Make better decisions through critical thinking and creative problem solving • Develop your personal creativity • Select the best decision given the specific situation
- 10. 10 TRAINING AGENDA Agenda Critical Thinking and Creative Problem Solving Essentials The Rational Approach To Problem Solving Problem Analysis Supplementary Tools Decision Making Supplementary Tools Creativity and Problem Solving Program Topics Highlights
- 11. 11 TRAINING AGENDA Agenda Critical Thinking, Problem Solving & Decision MakingDAY ONE Time Sessions Topics Learning Method 08:00 – 10.00 Introduction • Ground Rules; Objectives of Training • The link between problem solving and decision making • Being A Critical Thinker, Problem Solver and Decision Maker • PSDM Framework & Situation Appraisal • Lecture • Pre-Test • Group Discussion • Icebreaker • Housekeeping Items • The Parking Lot Critical Thinking and Creative Problem Solving Essentials • Recognizing business reasons for creative problem solving in the workplace • Creativity vs. innovation • Exploring the thinking process • Applying outcome-based thinking 10:00 – 10:15 Coffee Break 10:15 – 12:00 The Rational Approach To Problem Solving • Techniques of recognizing problems • Information analysis • Difference between causes and symptoms • Problem and Decision analysis • Lecture • Group Discussion • Role Plays 12:00 – 13:00 Lunch
- 12. 12 TRAINING AGENDA Agenda Critical Thinking, Problem Solving & Decision MakingDAY ONE Time Sessions Topics Learning Method 13:00 – 14.45 Problem Analysis Supplementary Tools • Root cause analysis • The importance of the 'why' question • Ishikawa fishbone concept • Assumptions in the workplace • Pareto analysis • Creative Thinking Methods • Lecture • Group Discussion • Role Plays 14:45 – 15:00 Coffee Break 15:15 – 14:45 PRACTICE: PROBLEM ANALYSIS SUPPLEMENTARY TOOLS 14:45 – 17:00 • Lesson Learned • Wrap Up for Day 1
- 13. 13 TRAINING AGENDA Agenda Critical Thinking, Problem Solving & Decision MakingDAY TWO Time Sessions Topics Learning Method 08:00 – 10.00 Decision Making Supplementary Tools • Being decisive and principles of decision making • Decision analysis weighted worksheet • Consensus decision making • The decision making process • Lecture • Group Discussion • Icebreaker 10:00 – 10:15 Coffee Break 10:15 – 12:00 Creativity and Problem Solving • Lateral thinking tips • Creativity and its use as a business tool • Barriers to creativity and ways to overcome them • Brainstorming tips and tools • Six thinking hats • Lecture • Group Discussion • Role Plays & Exercise • Case Study 12:00 – 13:00 Lunch
- 14. 14 TRAINING AGENDA Agenda Critical Thinking, Problem Solving & Decision MakingDAY TWO Time Sessions Topics Learning Method 13:00 – 14.45 Translating Creativity and Analysis into Practical Application • Identifying problems • Avoiding analysis paralysis • Overcoming the "It won't work here" mentality • Analyzing & Selecting Solutions • Selecting Criteria • Creating a Cost-Benefit Analysis • Lecture • Group Discussion • Role Plays & Exercise 14:45 – 15:00 Coffee Break 15:15 – 14:45 PRACTICE & DEVELOPING A COURSE OF ACTION: • Decision Information • Individual Actions Steps • Group Planning 14:45 – 17:00 • Lesson Learned • Wrap Up for Day 1