Digital Transformation – The way to Zero Distance
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The document discusses digital transformation and its impact across industries. Key points include: - Digital transformation is being driven by customer centricity and an increasing volume of data and connected devices. - Industries that do not embrace digital transformation risk losing their market position to more digitally-savvy competitors. - Winning companies define a digital vision, transform customer channels, focus strongly on customers, and streamline processes. - Successful transformation requires addressing an organization's culture, leadership, technology, processes, strategy, operations and more. - T-Systems can help as a skilled partner with end-to-end digital transformation expertise based on Deutsche Telekom's experience.
![“EVERYTHING THAT CAN BE
DIGITISED, WILL BE
DIGITISED.”
NICHOLAS NEGROPONTE, PROFESSOR AT MIT
Digital business incompetence
will cause a quarter of
businessesto lose
their market position
by 2017.
By 2017,
1 in 5 industry leaders
will have ceded their
market dominanceto a
company founded after 2000.
the digital universe [… ]
is doubling in size
every two years,
and by 2020 the data we
create and copy annually
will reach 44 zettabytes
(from 4.4 ZB in 2013).
By 2015 the number of the
connected devices was
double the worldwide population.
7 BILLION
14 BILLION
More information: PAC study Digital Transformation Market Western Europe 3](https://image.slidesharecdn.com/l-161025115338/85/Digital-Transformation-The-way-to-Zero-Distance-3-320.jpg)
Digital Transformation – The way to Zero Distance
- 1. Digital Transformation – The way to Zero Distance
- 2. CUSTOMER CENTRICITY IS DRIVING DIGITIZATION THE Product THAT talks Thesmart case that always knowswhere it’s going Big Data VOLUMESOF DATA ARERISING– FAST Built by the consumer consumersconfigure their own car Generation Easy SIMPLE, USER-FRIENDLYICT Shop2Customer Mall2Go brings food and everydayhousehold products straight to the office 2
- 3. “EVERYTHING THAT CAN BE DIGITISED, WILL BE DIGITISED.” NICHOLAS NEGROPONTE, PROFESSOR AT MIT Digital business incompetence will cause a quarter of businessesto lose their market position by 2017. By 2017, 1 in 5 industry leaders will have ceded their market dominanceto a company founded after 2000. the digital universe [… ] is doubling in size every two years, and by 2020 the data we create and copy annually will reach 44 zettabytes (from 4.4 ZB in 2013). By 2015 the number of the connected devices was double the worldwide population. 7 BILLION 14 BILLION More information: PAC study Digital Transformation Market Western Europe 3
- 4. What happens to those, who do not embrace Digital Transformation?
- 6. Similarities of the winners 52 19 1 2 3 4 5 6 7 8 9 10 11 12 31 13 15 16 21 20 24 17 22 18 27 28 29 30 333223 25 26 34 3735 40 4136 38 39 42 4543 48 4944 46 47 50 51 53 54 55 56 57 58 59 60 14 strong Brands with avery clear product strategy Areoften Trend-setter andhave astrong footprint regardingdigitalization permanently challenge themselves areearly ADAPTORS in digitalization OR Grew up WITH digitalization areagileand veryquickly transform customer desires areAttractive entrepreneurs And open for new Business Models permanently andquickly analyze customer data andimplement new business models
- 7. Megatrends you need to consider in orderto win INDIVIDUALIZATION& STANDARDIZATION INDUSTRY4.0 GLOBALIZATION SECURITY CHANGES& NEWBUSINESS MOBILITY
- 8. There areFour keys to transform successfully INDIVIDUALIZATION& STANDARDIZATION INDUSTRY4.0 GLOBALIZATION SECURITY CHANGES&NEWBUSINESS MOBILITY Define your digital vision & Execute it Transform portfolio & Customer Channels Strong Focus on Customers Slim down processes, it & Platforms It’s all about agility
- 9. Fora successful transformation you need to address the entire value chain Culture Leadership Technology Processes strategy People operations All Processes are affected Customer Service Processes Management Processes Research& Development IT Marketing Supplier Procurement Logistics Production Sales & Distribution AfterSales Customer Products Retail Energy Logistics Oil & Gas
- 10. But: all companies are different Strategy Strategic Vision Transformation Roadmap Leadership Management Methods Sponsorship Resources People Quantity Expertise Capability Products Product Lifecycle Business Models Innovation Capabilities Governance Communication and Collaboration rules KPI‘s Alignment Operations Customer Lifecycle Channels and Business Practices Agility Technology Software Tools Cloud Architecture ICT Infrastructure Industry 4.0 Culture Customer Satisfaction Hierarchy vs. Network
- 11. Digital transformation… is a challenging task Cost pressureS Conflict between new business imperatives and major cost pressures ENTERTHE Cloud Implement cloud infrastructures – with zero downtime and robust security Agile IT For rapid time-to- market – as demanded by user departments Ensure Competitiveness by winning new digital business customer TOUCHPOINTS Manage the growing number of digital customer touchpoints CONCURRENT Models Significant impacts on processes make concurrent models a must CreateSTRONG foundations Create high- performance, scalable IP infrastructures to enable digitization THENEED TOInnovate Spiraling IT costs hinder the ability to innovate Againstthisbackground,youneedT-Systems– askilledpartnerwithgenuinee2eexpertise
- 12. Based on years of experience,this is what matters For all these Topics, We have Atwo-pronged approach to digitalize: Clearstrategy e2E-Solutions Made Deutsche Telekom IP-network matters precise “All IP”-Strategy Focus on systems INTEGRATION: Centralization /Cloud Ready Mobilization Virtualization internet &WEB-Based businessES SOURCING STRATEGY NEW POLICIES Security FLEXIBLE PLATFORMs Real time information Everything “as aService” REVOLUTION OF “SOCIAL MEDIA” E-Commerce Business Intelligence
- 13. Thank You!
- 14. BackUp
- 16. 2014 2017 DIGITAL TRANsFORMATION MARKET WESTERN EUROPE 5,3 Digital Software Products 4,5 Digital Consulting 6,1 Digital Technology Implementation 3,2 Digital Technology Integration 5,6 Digital Operations & Management 7,2 Digital Software Products 6,4 Digital Consulting 8,1 Digital Technology Implementation 4,5 Digital Technology Integration 7,3 Digital Operations & Management TOTAL 24,5 TOTAL 33,6 CAGR: 11% m€ m€
- 17. Oil & Gas value chain Culture Leadership Technology Processes strategy People operations All Processes are affected IT Products Research&Development Exploration Production Transportation Refining MarketingOIL Exploration Production Processing Transportation MarketingGAS
- 18. Energyvalue chain Culture Leadership Technology Processes strategy People operations All Processes are affected IT Products Research&Development Generation Retail Trans- portation & Delivery Measuring Sales Customer Service