Unizin summit 2021: How usable is Canvas
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This document summarizes usability testing that several universities have conducted on the Canvas learning management system. It discusses how the University of Minnesota, University of Nebraska, and Penn State University have collaborated through the Unizin consortium to investigate the usability of Canvas tools and provide feedback to the vendor, Instructure. The universities have examined areas like the new gradebook, group work, mobile apps, and more. They have adapted their usability testing to be fully remote during the COVID-19 pandemic. The goal is to improve the Canvas experience for students and faculty through sharing results with Instructure and other institutions.
Unizin summit 2021: How usable is Canvas
- 1. How Usable is Canvas? Leveraging the Power of Unizin to Advocate for Improvement Sara Schoen University of Minnesota Jason Buzzell University of Nebraska Christian Renoe Penn State University Susan Tade University of Minnesota
- 2. University of Minnesota ● 5 system campuses ● 67,000 students ● 130 nations represented on campus ● 3,965 faculty ● 14,158 staff
- 4. Invitation to Unizin Partners
- 5. University of Nebraska 53,000 students and 4 campuses
- 6. Penn State University ● Twenty Campuses ● 90,000 Students ● Joined Unizin in 2014 ● Began Transition to Canvas in 2015
- 8. What do we do with the results? ● Spreadsheet/Debrief ● Faculty development ● AT/IT Community ● Other Institutions ● Instructure
- 9. Previous Usability Investigations Canvas New Gradebook “Posting Policies” ● Design Tools ● Group Work & Collaborations ● Student Mobile App ● Canvas Peer Review Tool ● New Gradebook ● Student focus groups ● Instructor focus groups ● Learning Analytics*
- 10. Shifting to Remote UX Testing: What we learned Positives + Challenges - Pre-COVID (in the lab) ● Technology available in lab ● No connectivity challenges ● Tried and tested ● Observers weren’t part of lab/back channel. ● “Face in the space” vs. Lab Fully Remote ● Observers on level field ● Usability where users at ● New Technology with students who are remote. ● Pre-testing unknowns
- 11. Mobile App Usability Investigation Android iOS Detailed Findings go.unl.edu/wxr4
- 12. Recent (Fall 2020) Focus Groups All via Zoom ● 4 sessions ● 4 - 5 students per session ● Facilitator ● Usability team ○ UMN AT ○ Penn State ○ Nebraska Detailed results: https://z.umn.edu/2020UMNtop10
- 13. What’s changed that we think we’ve influenced
- 14. Invitation to Unizin Partners