The document provides information about ITC Limited, a leading FMCG company in India. It discusses ITC's diversified business segments including FMCG, hotels, packaging, agriculture, and IT. Within FMCG, ITC launched its personal care portfolio under brands like Fiama and Engage in 2005. Fiama di Wills is a personal care brand that offers shower gels and gel bathing bars. The document analyzes Fiama's target segment, positioning, product portfolio, SWOT analysis, and financial performance of ITC. It also discusses ITC's human resource practices of encouraging local employment, retirement benefits, and actuarial valuation of pension plans.