Last Mile Connectivity
- 1. Last Mile Connectivity IIC Annual Workshop July 30, 2015 @ayus_h ayush@quicksand.co.in www.quicksand.co.in
- 3. Direct Benefits Transfer An ambitious pan-India effort to transfer social security benefits and wage payments directly into the bank accounts of the rural and tribal poor: >plug leakages in the erstwhile process of transferring benefits through a multi-tiered system >advance financial inclusion goals for the poorest >move forward towards a Digital India vision
- 4. Payments are made to end beneficiaries through an elaborate system of smart cards, linked bank accounts, point of transaction terminals, identity authentication and a network of community service providers
- 5. Biometric authentication devices fail in these settings on multiple counts
- 6. Heavily cash dependent payment system adds risk, complications and delays
- 7. There is no awareness of these bank accounts being anything more than payment conduits
- 9. Swachh Bharat Abhiyan A massive infrastructure effort to provide people basic sanitation access and eliminate open defecation: >building a toilet would prompt people to use them >toilets would ensure safe disposal of fecal matter >pay per use would ensure self sustainability of shared toilet facilities
- 10. Government has made a clarion call to build individual, public and community toilets across the country through public- private partnerships
- 11. People’s reasons for resorting to open defecation is more than just lack of toilets
- 12. People with toilets at home may still be defecating outside Toilets often run into disuse because of a dysfunctional sewage management system
- 13. People with toilets at home may still be defecating outside Enforcing payments within communities is one of the biggest challenges for caretakers
- 14. Human Centered Design A Framework to Tackle the Challenges of Last Mile Connectivity
- 15. 1. Understand End-User Experience >there is no substitute to spending time with people >have a hypotheses that is grounded in the everyday reality of people
- 16. 2. Co-create Solutions >involve a diverse set of stakeholders while conceptualizing solutions >take a systems approach while designing solutions
- 17. 3. Make Prototyping & Testing a Continuous Process >prototyping & testing cannot be limited to pilots >turn your ideas real and tangible to get quick and early feedback
- 18. Last Mile Connectivity IIC Annual Workshop July 30, 2015 @ayus_h ayush@quicksand.co.in www.quicksand.co.in