Rajendran_Ponnusamy
- 1. Rajendran_Ponnusamy_Resume Rajendran Ponnusamy. House#128/6, First Floor, Behind Cisco Office, Bhoganahalli, Panathur Post. Karnataka, India – 560103. Phone: + 91- 9986824068 E-mail: Rajendran.Ponnusamy@Hotmail.com Objectives: I am a self-motivated engineer, aspiring for challenging opportunity that produces quality contributes to a progressive organization which offers mutual oriented growth & success by leveraging my experience and skills. Skills Summary: Over 3.2 years of IT experience as a system administrator on Windows support in a diverse and distributed Enterprise environment. Competent in installing, configuring, troubleshooting and supporting of Server Operating Systems (Windows Server 2008 and Windows 7 and Window XP and Windows 8 Hands on experience in administration and maintenance of application services and Troubleshoot AD user accounts and password reset for the user Configuration, updating and troubleshooting desktop client software, like antivirus Microsoft Outlook.2007 and 2010 Email configuration on Windows phone and iPhone, blackberry, iPad Maintain and support the Active Directory domain, including the associated accounts and permissions Troubleshooting experience in Windows Phone&IPAD Education and Certification: Bachelor of Commerce in Computer Applications from Muthayammal College, Rasipuram Periyar University. Pursuing MBA in IT from Sikkim Manipal University through Distance Education, Bangalore. CMS Certified System Administrator on MCITP Windows 2008, Red hat Linux Enterprise Servers. Trained on Windows Server 2008 and Red Hat Linux Server Administration.
- 2. ` Rajendran_Ponnusamy_Resume Present Employment: Working as Customer Support Engineer in ITS Operations at CMS Info Systems from October2011 to till now Client Name : Thermo fisher Scientific India Pvt Ltd. Designation : System Administrator Duration : From February 2013 to tile date. SystemAdministratorResponsibilities: Handling service calls & incidents related to Windows Servers in Service desk and resolving the same within SLA by coordinating with appropriate technical teams. VNC Configuration and team viewer configuration. User Profiles Backup and Restore. Sharing folder, sharing device & Printer. Printer installation and troubleshooting and Scanner configuration & troubleshooting. Provided for Windows XP/7, MS Office 2007 &2010 deployment and other desktop software end users. Basic Networking, Map drive, Data sharing&TCP/IP Configuration, Internet Maintenance Data Cards configuration and troubleshooting Responsible for generating teams various reports, i.e. Ticket received, assigned, solved by Weekly, Monthly and submit to the manager for review. Strong knowledge of ITIL Process Good Communication Experience in WSUS Managing group policy and resolving issues related to Hardware Terminal Servers ------------------------------------------------------------------------------------------------------------------------------ ----------- Client Name: ITC InfoTech, India Pvt Ltd. Designation : System Administrator Duration : From Jan 2012 to February 2013. IT Ops Responsibilities: Proactive remote Supporting Windows 7 and Windows XP and ensure the day to day operations run smoothly without any interruptions. Configuring Microsoft outlook for user and troubleshooting Mail Problem. Installation & troubleshooting of different client applications software Configuring and Troubleshooting Windows 7 & XP, offer Remote-Assistance to Client computers, desktop client software like antivirus and Microsoft Outlook.
- 3. ` Rajendran_Ponnusamy_Resume Level 1 troubleshooting of servers and application issues, Distribute & deploy packages via group policy across for Windows XP/7, MS Office and other desktop software to end users. Installed and checked hardware and software applications. Resolved all document problems in coordination with remedy and help desk teams. Personal Profile: Father’s Name Ponnusamy. K C Date of Birth 20th May, 1979. Marital Status Single. Gender Male. Citizenship Indian. Permanent Address #5/887, Karagoor, Seeriyanahalli (Post), Palacode (Taulk), 636808 Dharmapuri (District), Tamilnadu (State). India. Languages Known : English and Tamil. Positive Skills: Creative, problem-solving skills and the ability to communicate effectively. Self–motivated and Strong understanding of business impact of technology. Ability to work as a team member, Positive approach and Adaptable to changes. Job Expectation: I am looking for any challenging position in IT Infrastructure Services and support field. I believe and confident that I can make useful and quality contributions to your organization by building mutual association. Declaration:
- 4. ` Rajendran_Ponnusamy_Resume I hereby declare that the particulars furnished above are correct and true to the best of my Knowledge. Place: Bangalore. Date: