7 Benefits of Business Process Automation
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Business process automation enhances business control and agility by performing complex tasks reliably, cost-effectively, and quickly. It offers seven key benefits including quality consistency, time savings, visibility of business metrics, improved operational efficiency, governance reliability, reduced turnaround times, and reduced costs. Overall, automation significantly improves productivity, customer experience, and strategic decision-making.
7 Benefits of Business Process Automation
- 1. 7 BENEFITS OF BUSINESS PROCESS AUTOMATION
- 2. Business Process Automation is a strategic enabler of business control and agility and a very important tool in the CIO's kitbag.
- 4. Automation allows businesses to perform complex, labour-intensive tasks reliably, cheaper, and quicker.
- 5. Automation allows businesses to perform complex, labour-intensive tasks reliably, cheaper, and quicker. WHICH MEANS A better customer experience, quicker time-to-market and an increased ability to make strategic decisions that leverage the capabilities of software to maximum result.
- 6. The success of business process automation boils down to 7 key benefits
- 7. Quality & Consistency Benefit #1 Automation ensures that every action is performed identically - resulting in high quality and consistent results. For example: If you have automated your customer service follow-up process, your customers will consistently experience the same high level of service from your business This guarantee of quality and consistency coupled with time and efficiency savings means that you can start developing higher quality and more feature-filled products with little or no increase in production time and costs.
- 8. Time Savings Benefit #2 Manual tasks take time. They are performed linearly by humans who are prone to errors and who are unable to consistently perform to the highest standards. Automation reduces the number of tasks you and your employees would otherwise need to do manually. This frees up your time to work on items that add genuine value to the business, allowing you to be more innovative and increasing your employees’ levels of motivation. Automation also allows you to get more done in the same amount of time, greatly increasing productivity.
- 9. Sustained business success is dependant on developing and implementing a superior strategy. Retaining your competitive advantage requires that you constantly monitor, evaluate and modify that strategy - all of which are dependant on access to timely and accurate business data. Visibility of Business Metrics Benefit #3 Automated processes are controlled by defined parameter which consistently operate accurately, and within your defined timeline. Automation provides the trifecta of requirements for successful measurement. Depending on which process you have opted to automate (financial, billing, collections, sales and/or support), key metrics can be recorded and reported on to provide you with the key information you need.
- 10. Improved Operational Efficiency Benefit #4 Efficiency, by definition, describes the extent to which time, effort and cost is effectively applied for the intended task or purpose. Process automation reduces the time it takes to achieve a task, the effort required to undertake it, and the cost of completing it successfully. => All of which assure an improved level of operational efficiency. Automation not only ensures systems run smoothly and efficiently, but that errors are eliminated and that your best practices are constantly leveraged.
- 11. The consistency of automated processes means you can rely on: (a) your business processes to operate and, (b) you can offer reliable processes to your customers, maintaining competitive advantage. The reliability of workflow automation ensures that processes essential for corporate governance are executed 100% of the time in accordance with legislation. Governance & Reliability Benefit #5
- 12. Reduced Turnaround Times Benefit #6 Workflow automation allows companies to define and streamline their business processes. This eliminates unnecessary tasks and realigns process steps to optimise the flow of information throughout your production, service, billing and collection departments. This adjustment of processes distils your operational performance and reduces the turnaround times for both staff and external customers.
- 13. Manual tasks, given that they are performed one-at-a-time and at a slower rate than an automated task, will cost more. Automation allows you to accomplish more by utilising fewer resources. Reduced Costs Benefit #7
- 14. Bottom line? Business Process Automation is AWESOME.
- 15. And if you would like to know more about it - download our free guide