The document discusses the crucial role of quality assurance (QA) in software testing within the software development life cycle, emphasizing its importance in ensuring reliability, functionality, and user satisfaction. It outlines the key pillars of QA, such as early issue identification, continuous process improvement, and test automation, while highlighting a user-centric approach to testing. Additionally, it stresses the significance of documentation and traceability in maintaining transparency and accountability throughout the development process.
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