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MEETUP #61: 
STRUCTURED IDEATION TOOLBOX 
Rami Tabbah, M.Eng @Ergonaute blog.ergonaute.net
@Ergonaute 
Why kill creativity? 
 How schools kill creativity 
 Do companies kills creativity? 
 KPIs 
 Processes 
 Job descriptions 
 Templates
@Ergonaute 
Businesses focus on quality 
Quality Focused Innovation Focused 
Improves efficiency Improves effectiveness 
­ Quality Þ ¯ Defects ­ Ideas Þ ­ Opportunities 
Managed by measuring defects & 
monitoring progress 
Is not about making it better. About 
changing the rules and the game. 
Businesses organize for operations It is not about working harder, but 
working smarter. 
Rules & processes: Six Sigma, Zero 
defects, etc. 
Can’t be contained by rules & 
processes, but may be organized and 
structured. 
Continuous improvement Doing something different rather than 
doing the same thing better 
Competes on price Game changers
@Ergonaute 
Few relationships 
 ­ Efficiency Þ ¯ Variety 
 Less variety requires less time & effort 
 ¯ Variety Þ ¯ Options (to discuss) 
 ¯ Options Þ ¯ Ideas 
 ­ Variety Þ ­ Options Þ ­ Creativity/Insight 
Þ ­ Provoking Actions Þ ­ Innovation 
 ­ Diversity Þ ­ Ideas Þ ­ Innovation Þ ­ 
Opportunities Þ ­ Effectiveness
Ingredients 
JOV-0605-3DM-6N 
Different Specialties 
Different way 
to finance 
Different ways 
to meet/work 
People 
Money 
Education 
Divers 
Research 
Lobbying, 
regulations Text Here 
Policies 
Leadership 
Community Mentors, 
True Managers
@Ergonaute 
Melting Pots
@Ergonaute
@Ergonaute 
Shifts
@Ergonaute 
Ideation is the Center of Innovation
@Ergonaute 
Flow of ideas
@Ergonaute 
Tools for Ideation: Problem-solving Tools 
Abstraction Solving the problem in a model of the system before applying it to the real 
system 
Analogy Using a solution that solves an analogous problem 
Brainstorming Suggesting a large number of solutions or ideas and combining and developing 
them until an optimum solution is found 
Divide and conquer Breaking down a large, complex problem into smaller, solvable problems 
Hypothesis testing Assuming a possible explanation to the problem and trying to prove (or, in some 
contexts, disprove) the assumption 
Lateral thinking Approaching solutions indirectly and creatively 
Means-ends analysis Choosing an action at each step to move closer to the goal 
Method of focal objects Synthesizing seemingly non-matching characteristics of different objects into 
something new 
Morphological analysis Assessing the output and interactions of an entire system 
Proof Try to prove that the problem cannot be solved. The point where the proof fails 
will be the starting point for solving it 
Reduction Transforming the problem into another problem for which solutions exist 
Root cause analysis Identifying the cause of a problem 
Trial-and-error Testing possible solutions until the right one is found 
Research Employing existing ideas or adapting existing solutions to similar problems
@Ergonaute 
Tools for Ideation: Cognitive Engineering and 
Usability/Human Factors Tools 
 Interviews 
 User Observations 
 User Surveys 
 Contextual inquiry 
 Focus groups 
 Brainstorming 
 Card sorting 
 Affinity diagrams 
 Scenarios of use 
 Task analysis (hierarchical, behavioural, cognitive, goal directed, 
etc.) 
 KLM 
 Pattern discovery 
 Role playing 
 Etc.
@Ergonaute 
Tools for Articulation: Design Tools 
 Storytelling 
 Sketching 
 Paper prototyping/Mockups 
 Wizard of Oz 
 Simulations 
 Wireframing 
 Modeling and restructuring information 
 Card sorting 
 Cluster analysis 
 User/task matrix 
 ITERATIONS 
 Etc.
@Ergonaute 
Tools for Demonstration: Market research and 
usability/human factors tools 
 Market research/testing 
 Heuristic evaluation 
 Feature analysis 
 Performance testing 
 Usability Testing 
 Teach back 
 Cognitive work analysis 
 Cognitive function analysis 
 Human reliability analysis techniques (work safety, cognitive 
reliability and error analysis, etc.) 
 Walkthroughs 
 Critical incident techniques 
 Etc.
@Ergonaute 
Product Management Tools 
Market Analysis Market research, competitive analysis, market sizing, win/loss 
analysis, operational metrics, etc. 
Product strategy Business case, pricing, buy/build/partner, etc. 
Product planning Positioning, sales process, market requirements, product 
roadmap, release milestones, product contract, etc. 
Program strategy Marketing plan, customer acquisition, customer retention, buyer 
personas, launch plan, lead generation, etc. 
Sales readiness Presentations, demos, white papers, etc.
@Ergonaute 
Fun Tools 
 Innovation Games 
 Identifying product roadmaps 
 Improving sales & marketing effectiveness 
 Improving customer relationships 
 Discovering new business opportunities 
 Example: Product Spider 
 Goal: Product relationships 
 How: 
 Put name of the product at the centre of a flip chart 
 Ask players to draw things related to the offering (products/ 
services/people, etc) 
 Use different line weights to capture important/beneficial 
relationships 
 Have players explain their drawing to the group 
 Gamification
@Ergonaute 
Building a Funnel 
Categorize by 
alignment with 
strategy, impact, 
scalability, etc.) 
1. Review ideas 
against criteria 
2. Gate keepers 
(including 
innovators) select 
best ideas 
3. Discovery & Create 
business case of 
selected idea 
• Incubation 
• Venture 
Assessment Example 
Technical Hardware, software, security, 
architecture, etc. 
Product & 
usability 
Personas, requirements, functionality, 
usability KPIs, prototype, quality, 
product and service impact, user 
research, etc. 
Financial ROI, risks, investment, etc. 
Business SWOT analysis, business risks, business 
plan, etc. 
Market Market research, marketing plan, etc.
@Ergonaute 
Last note 
 Take notes when ideas come 
 They fly fast

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Ergonaute presentation on Structured Ideation Toolbox at Silicon Halton

  • 1. MEETUP #61: STRUCTURED IDEATION TOOLBOX Rami Tabbah, M.Eng @Ergonaute blog.ergonaute.net
  • 2. @Ergonaute Why kill creativity?  How schools kill creativity  Do companies kills creativity?  KPIs  Processes  Job descriptions  Templates
  • 3. @Ergonaute Businesses focus on quality Quality Focused Innovation Focused Improves efficiency Improves effectiveness ­ Quality Þ ¯ Defects ­ Ideas Þ ­ Opportunities Managed by measuring defects & monitoring progress Is not about making it better. About changing the rules and the game. Businesses organize for operations It is not about working harder, but working smarter. Rules & processes: Six Sigma, Zero defects, etc. Can’t be contained by rules & processes, but may be organized and structured. Continuous improvement Doing something different rather than doing the same thing better Competes on price Game changers
  • 4. @Ergonaute Few relationships  ­ Efficiency Þ ¯ Variety  Less variety requires less time & effort  ¯ Variety Þ ¯ Options (to discuss)  ¯ Options Þ ¯ Ideas  ­ Variety Þ ­ Options Þ ­ Creativity/Insight Þ ­ Provoking Actions Þ ­ Innovation  ­ Diversity Þ ­ Ideas Þ ­ Innovation Þ ­ Opportunities Þ ­ Effectiveness
  • 5. Ingredients JOV-0605-3DM-6N Different Specialties Different way to finance Different ways to meet/work People Money Education Divers Research Lobbying, regulations Text Here Policies Leadership Community Mentors, True Managers
  • 9. @Ergonaute Ideation is the Center of Innovation
  • 11. @Ergonaute Tools for Ideation: Problem-solving Tools Abstraction Solving the problem in a model of the system before applying it to the real system Analogy Using a solution that solves an analogous problem Brainstorming Suggesting a large number of solutions or ideas and combining and developing them until an optimum solution is found Divide and conquer Breaking down a large, complex problem into smaller, solvable problems Hypothesis testing Assuming a possible explanation to the problem and trying to prove (or, in some contexts, disprove) the assumption Lateral thinking Approaching solutions indirectly and creatively Means-ends analysis Choosing an action at each step to move closer to the goal Method of focal objects Synthesizing seemingly non-matching characteristics of different objects into something new Morphological analysis Assessing the output and interactions of an entire system Proof Try to prove that the problem cannot be solved. The point where the proof fails will be the starting point for solving it Reduction Transforming the problem into another problem for which solutions exist Root cause analysis Identifying the cause of a problem Trial-and-error Testing possible solutions until the right one is found Research Employing existing ideas or adapting existing solutions to similar problems
  • 12. @Ergonaute Tools for Ideation: Cognitive Engineering and Usability/Human Factors Tools  Interviews  User Observations  User Surveys  Contextual inquiry  Focus groups  Brainstorming  Card sorting  Affinity diagrams  Scenarios of use  Task analysis (hierarchical, behavioural, cognitive, goal directed, etc.)  KLM  Pattern discovery  Role playing  Etc.
  • 13. @Ergonaute Tools for Articulation: Design Tools  Storytelling  Sketching  Paper prototyping/Mockups  Wizard of Oz  Simulations  Wireframing  Modeling and restructuring information  Card sorting  Cluster analysis  User/task matrix  ITERATIONS  Etc.
  • 14. @Ergonaute Tools for Demonstration: Market research and usability/human factors tools  Market research/testing  Heuristic evaluation  Feature analysis  Performance testing  Usability Testing  Teach back  Cognitive work analysis  Cognitive function analysis  Human reliability analysis techniques (work safety, cognitive reliability and error analysis, etc.)  Walkthroughs  Critical incident techniques  Etc.
  • 15. @Ergonaute Product Management Tools Market Analysis Market research, competitive analysis, market sizing, win/loss analysis, operational metrics, etc. Product strategy Business case, pricing, buy/build/partner, etc. Product planning Positioning, sales process, market requirements, product roadmap, release milestones, product contract, etc. Program strategy Marketing plan, customer acquisition, customer retention, buyer personas, launch plan, lead generation, etc. Sales readiness Presentations, demos, white papers, etc.
  • 16. @Ergonaute Fun Tools  Innovation Games  Identifying product roadmaps  Improving sales & marketing effectiveness  Improving customer relationships  Discovering new business opportunities  Example: Product Spider  Goal: Product relationships  How:  Put name of the product at the centre of a flip chart  Ask players to draw things related to the offering (products/ services/people, etc)  Use different line weights to capture important/beneficial relationships  Have players explain their drawing to the group  Gamification
  • 17. @Ergonaute Building a Funnel Categorize by alignment with strategy, impact, scalability, etc.) 1. Review ideas against criteria 2. Gate keepers (including innovators) select best ideas 3. Discovery & Create business case of selected idea • Incubation • Venture Assessment Example Technical Hardware, software, security, architecture, etc. Product & usability Personas, requirements, functionality, usability KPIs, prototype, quality, product and service impact, user research, etc. Financial ROI, risks, investment, etc. Business SWOT analysis, business risks, business plan, etc. Market Market research, marketing plan, etc.
  • 18. @Ergonaute Last note  Take notes when ideas come  They fly fast