Software Advice BuyerView: Mental Health Software 2014
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The document analyzes 385 interactions with mental health software buyers, revealing key insights such as a strong preference for cloud-based systems (92%) and a demand for integrated software suites. Patient scheduling and tracking emerged as top capabilities sought by buyers, with reducing paperwork identified as a primary motivation for purchasing software. Most buyers are either practice owners or doctors, often operating in small practices, and express interest in software that meets their specific needs.
Software Advice BuyerView: Mental Health Software 2014
- 1. Software Advice BuyerView: Mental Health Software Insight into today’s software buyer
- 2. Abstract We analyzed 385 interactions with mental health software buyers to uncover their most common pain points and reasons for purchasing new software. Key findings included: • Over half of prospective buyers were already using some form of software. • Almost all buyers with a preference (92 percent) were seeking a cloud-based system. • Patient scheduling and tracking were the top-requested capabilities of software.
- 3. Prospective Buyers’ Current Methods 16% 20% 31% 33% Paper only Software only Paper & software Starting a new practice Slightly more than half (51 percent) of prospective buyers were looking to replace or add applications onto an existing software system.
- 4. Most Buyers Prefer Integrated Suites 15% 83% Integrated suite Best-of-breed No preference The vast majority of buyers were interested in integrated suites, meaning systems that incorporate multiple applications in one software package.
- 5. Patient Scheduling Is Top-Requested Application Patient scheduling EMR Medical billing 0% 20% 40% 60% 80% 100% Percent of sample Eighty-three percent of the mental health software buyers we spoke with were interested in patient scheduling applications.
- 6. Patient Tracking Is Top-Requested Feature Patient tracking Tablet/mobile integration E-prescribing Customizable templates Appointment reminders Eligibility inquiries Claim scrubbing Reporting 0% 10% 20% 30% 40% Percent of sample Amongst our sample, 31 percent of buyers were looking for software that would efficiently track patient assessments and treatment plans.
- 7. Reducing Paperwork Top Reason for Software Purchases Go paperless/reduce paperwork Comply with government regulations Improve billing Too cumbersome/faulty Outdated/obsolete system Missing features Need integrated solution Reduce costs Doesn't support growth 0% 10% 20% 30% Percent of sample “Going paperless” or reducing paperwork was driving the decision-making process for 26 percent of buyers.
- 8. Buyers Prefer Cloud-Based Software to On-Premise 92% 8% On-premise Cloud-based An overwhelming majority (92 percent) of buyers expressed a preference for cloud-based software.
- 9. Prospective Buyer Size by Number of Employees 5% 11% 13% 22% 49% Solo practice 2-5 doctors 6-10 doctors 11-50 doctors 50+ doctors Close to three-fourths (71 percent) of buyers we spoke to were operating solo practices or practices with between two and five doctors.
- 10. Prospective Buyers by Job Titles 2% 3% 3% 3% 17% 28% 20% 24% Owner Doctor Counselor/social worker Office staff Consultant Billing specialist IT manager Nurse Approximately half of the buyers we spoke with were either practice owners or doctors.
- 11. Learn More About Mental Health Software Read the full report Get free price quotes on top mental health software Get unbiased reviews & free demos on top mental health software Read Report Get Free Quotes Get Free Demos
- 12. @SoftwareAdvice /company/software-advice /SoftwareAdvice @SoftwareAdvice Software Advice™ is a trusted resource for software buyers. The company's website, www.softwareadvice.com, provides detailed reviews, comparisons and research to help organizations choose the right software. Meanwhile, the company’s team of software analysts provide free telephone consultations to help each software buyer identify systems that best fit their needs. In the process, Software Advice connects software buyers and sellers, generating high-quality opportunities for software vendors.