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Ancel V6 User's Manual
Ancel V6 User's Manual
Table of Contents
1 Statement............................................................................................... 1
1.1 Agreement.....................................................................................1
1.2 Copyright information...................................................................1
1.3 Disclaimer......................................................................................2
1.4 Safety Information.........................................................................2
1.4.1 Inspection Precautions.......................................................3
2 Product description............................................................................... 6
2.1 Product Overview..........................................................................6
2.2 The front view of Ancel V6 tablet................................................. 7
2.3 The top view of Ancel V6 tablet....................................................8
2.4 The back view of Ancel V6 tablet..................................................9
2.5 The product specifications............................................................9
3 Product software introduction........................................................... 11
3.1 Diagnosis..................................................................................... 11
3.2 Hot function................................................................................ 15
3.3 Update.........................................................................................15
3.4 Data Manager..............................................................................17
3.5 Quick Support..............................................................................17
3.6 DTC Query....................................................................................18
3.7 Feedback......................................................................................19
3.8 Settings........................................................................................20
4 Product activation................................................................................24
5 Cleaning and maintenance and warranty....................................... 26
5.1 Cleaning and maintenance..........................................................26
5.2 Warranty......................................................................................27
1
1 Statement
You must carefully read the instruction manual, especially the
safety instructions, before you can connect, commission and
operate the products of OBDSPACE TECHNOLOGY CO., LTD.,
Ltd. (hereinafter referred to as “OBDSPACE”).
1.1 Agreement
Once the product is used, it is an endorsement of the following:
(1) Please refer to the packing list of the random distribution for the
configuration equipment of this product, whichever is the actual
product;
(2) The functions and pictures described in this manual are subject
to the actual software. All information, specifications and
illustrations in the manual are the latest information at the time of
publication. The company reserves the right to change it without
notice.
1.2 Copyright information
It cannot be copied or stored in any form(electronic, mechanical,
photocopying, recording or otherwise) without prior written
permission being secured from OBDSPACE. Software and data are
owned by technology and protected by copyright laws, international
2
contract law, and other national laws. It is strictly forbidden to copy
or transfer the data and software or some of the contents. If there is
any violation, the technology will be held legally responsible
according to law.
1.3 Disclaimer
(1) This manual only provides the operation and operation
methods for Ancel V6. The company does not assume any
responsibility for the consequences caused by using the operation
methods for other equipment operations.
(2) The company shall not accept any responsibility for accidents
caused either by the user personally or anyone else, or costs and
expenses due to equipment damages including equipment loss
caused by the user’s abuse or misuse, arbitrary changes or repairs
or operation of the equipment in a manner not in accordance with
the manual requirements.
1.4 Safety Information
For the safety of yourself and others, and to avoid damage to
equipment and vehicles, all personnel handling the equipment must
read the safety precautions mentioned in the manual.
3
1.4.1 Inspection Precautions
(1) Ancel V6 can only be connected to a safety outlet that is
grounded. Before connecting, check and confirm that the diagnostic
circuit is in good condition. Otherwise, it is not necessary to test to
avoid damage to the main unit. If necessary, use a multimeter to
measure the diagnostic seat voltage.
(2) Use only the power cord supplied with the OBDSPACE
diagnostics or detected power line.
(3) Pay special attention to the effects or damage caused by
environmental factors such as acid and alkali, poison gas, and
heavy pressure.
(4) Exhaust gases from the engine contain a variety of toxic
compounds and should be avoided. Park the vehicle in a well
ventilated area before operation.
(5) Do not place the device on the vehicle's power distribution unit.
Strong electromagnetic interference can cause damage to the
equipment.
(6) After the equipment is installed successfully, before starting the
engine, make sure that the parking brake is pulled and the speed
lever is placed in the neutral or parked position to avoid accidents
when the vehicle is started.
(7) When the engine is running at a high temperature, avoid
4
contact with high temperature components such as the water tank
and the exhaust pipe. At the same time, be careful of the voltage
generated by the components such as the ignition coil, the
distributor cover, the ignition circuit and the ignition plug during
engine operation.
1.4.2 Notes on the use of the instrument
(1) This instrument is a precision electronic instrument. Do not
drop it. Handle it as gently as possible, away from heat and
electromagnetic fields.
(2) Ensure that the instrument and diagnostics are well connected
so that signal interruptions do not affect the test.
(3) Use screws as much as possible when using the cables and
connectors to avoid disconnecting and damaging the connectors
when moving. Hold the front end of the connector when pulling the
connector, and avoid pulling the rear cable to avoid damage to the
diagnostic interface.
(4) When the electrical components are energized, the circuit
cannot be disconnected to prevent self-inductance, mutual
inductance and current sensors and the vehicle ECU.
(5) The operation of this instrument requires a certain basis for
vehicle inspection and maintenance, and has a certain
understanding of the electronic control system of the vehicle under
test.
1.4.3 Operating car ECU considerations
5
When performing diagnostic operations on a vehicle equipped with
a computer control system, the following should be noted:
(1) Do not place magnetic objects such as radio speakers close to
the computer, as the magnetic properties of the speakers can
damage the circuits and components in the ECU.
(2) When the ignition switch is turned on, the internal electrical
equipment of the car must not be disconnected. Due to the
self-inductance of the coil when disconnected, a high instantaneous
voltage will be generated, which will cause damage to the sensor
and ECU;
(3) When performing repairs near a computer or sensor, special
care should be taken to avoid damage to the ECU and sensor;
(4) When carrying out maintenance work on or near the
ECU-controlled digital meter, be sure to wear a metal strap with one
end clamped to the body and the other end wrapped around the
wrist;
(5) When performing welding work on a car, the ECU system
power should be turned off beforehand;
(6) Do not use test lights to test ECU-related electrical devices to
prevent damage to the ECU or sensor unless specifically stated;
(7) Test ECU and sensors cannot be tested with a pointer-type
ohmmeter, unless otherwise specified in the test procedure, but
should be tested with a high-impedance digital meter.
6
2 Product description
2.1 Product Overview
Ancel V6 is a proffessional efficient and convenient diagnistic tool
for passenger car.
 Powerful quad-core Cortex-A53 2.0GHz processor with faster
2GB LPDDR4 and reliable 32GB On-board memory
 Android 10.0 OS running on 8.0 inch IPS Multi-touch
capacitive touch screen
 Unique ergonomic design with rubberized outer protection and
a rugged internal housing
 Built-in rechargeable lithium-polymer battery for up to 10 hours
of continuous operation
 OE-Level full-systems coverage for more than 80 vehicle
makes
 Supporting 15 most commonly used service Reset Functions,
more to cover soon
 Remote Technical Support via Teamviewer
7
2.2 The front view of Ancel V6 tablet
No. Name Description
①
Power Indicator Lights on green when power on and the
battery is higher than 20%
Lights on red when power on and the
battery is lower than 20%
Lights on blue when it is charging
Lights on green when it is full charge
②
Communicaiton
Indicator
The light flashing when diagnose
communication
8
2.3 The top view of Ancel V6 tablet
No. Name Description
③ DC Port DC power supply input port
④ USB Port USB Port
⑤ TF Port TF card port, Up to 32GB expand
⑥ OBD Port OBDII main cable connector
⑦ Type-C Port Type-C port
⑧ HDMI Port High-Definition multimedia interface port
⑨ Start Button The button turn ON/OFF the system
9
2.4 The back view of Ancel V6 tablet
No. Name Description
⑩ Camera Camera lens and camera flash
2.5 The product specifications
Item Description
CPU Quad-core Cortex-A53 2.0GHz
10
GPU G52 3EE MC1@800MHz
Operaton system Android 10. 0
ROM 32 GB EMMC
RAM 2G LPDDR4
Display 8.0 inch IPS Multi-touch Capacitive Touch Screen
with 800*1280 resolution
Camera(rear) 5.0 Megapixel, AF with Flashlight
Connectivity WIFI: 802.11 b/g/n/ac Support Hot spot/
2.4/5GHz BlueTooth: 5.0:
USB 2.0
Type-C
HDMI: 1080P Output
TF Card (Support up to 32GB)
Audio Microphone
Dual Speakers
Power and Battery 8000 mAh 3.7 V lithium-polymer battery
Input Voltage 8V – 30V
Power Consumption 6.5 W
Operating Temp. -10 to 50°C (14 to 122°F)
Storage Temp. -20 to 60°C (-4 to 140°F)
Dimensions(WxHxD) 270 mm(10.63 in) x 193 mm(7.60 in) x 38
mm(1.50 in)
Weight NW: 1.20 kg (2.65 lb) GW: 3.00 kg (6.61 lb)
Protocols ISO 9141-2, ISO 14230-2, ISO 15765-4, K/L-Line,
SAE-J1850 VPW, SAE-J1850 PWM, CAN ISO 11898,
11
Highspeed, Middlespeed, Lowspeed and
Singlespeed CAN, GM UART, UART Echo Byte
Protocol, Honda Diag-H Protocol, TP2.0, TP1.6,
SAE J1939, SAE J1708, Fault-Tolerant CAN etc.
3 Product software introduction
The software homepage show the functional module: Diagnosis,
Hot Function, Quick Support, DTC Query, Update, Data Manager,
Feedback, Settings.
3.1 Diagnosis
Extensive vehicle coverage for more than 80 Europe, America, Asia,
12
China and Australia vehicle makes.
13
14
15
3.2 Hot function
Supporting 15 most commonly used service Reset Functions:
OILREST, ABS BLEEDING, BATTERY, DPF, EPB, INJECTOR,
SAS, THROTTLE, TPMS, IMMOKEYS, AT SET, GEAR,
HEADLIGHT, SUSPENSION, SUNPROOF.
3.3 Update
Logging in the Update function, you can download the vehicle data
and service function data, you can select all and one-click upgrade.
16
17
3.4 Data Manager
Here can manage the screenshot pictures, record video, vehicle
software, testing report, data playback and function list.
3.5 Quick Support
Remote technical support via Teamviewer QuickSupport.
18
3.6 DTC Query
The fault information corresponding to the fault code can be quickly
retrieved to help the repairer locate the component fault.
19
3.7 Feedback
This function allows you upload vehicle diagnostics problems
encountered by users during the use of the software. It can help
engineers repair software errors quickly.
20
3.8 Settings
View or set the Run mode, unit, search engine, System Info,
Version Update, Languages.
21
22
23
24
4 Product activation
(1) Click the Update fucntion on the home page
25
(2) Please activate the product in the first login
(3) Fill in the activation information, and click ACTIVATION
26
(4) The activation request sent, your mailbox has received the
activation link.
(5) Log in to the mailbox where you just filled in the activation
information and click the activation link to complete the
activation.
5 Cleaning and maintenance and warranty
5.1 Cleaning and maintenance
(1) Do not disassemble it, try to handle it gently to avoid impact.
(2) Place the fault diagnosis device in a flat, dry,
27
temperature-friendly and dust-free place and avoid high
temperature and humidity, excessive smoke, easy vibration, direct
sunlight, and strong magnetic field storage environment.
(3) If the vehicle test operation is not performed for a long time,
please run the main machine regularly to avoid moisture.
(4) Unplug the power plug when not in use to avoid aging of
electrical components caused by long-term power.
(5) When the host is dirty, please disconnect the power before
cleaning.
(6) Do not use a cleaning agent with a corrosive function or any
rough cloth to clean the main unit. Only use a soft cloth and a
neutral detergent.
(7) The surface of the screen can be cleaned with a special wiper
for the LCD screen.
(8) Do not place anything on the screen to avoid cracking of the
screen or damage to internal components.
5.2 Warranty
This applies only to products purchased from a product dealer that
has been authorized by OBDSPACE. If products are purchased
from anyone other than a OBDSPACE authorized product dealer,
buyers will be solely responsible for the cost of product
28
maintenance services and will not be eligible to obtain any warranty
from OBDSPACE .
(1) Product acceptance
When you receive the product, please be sure to open the package
check.
Please carefully check the product category and quantity according
to the attached list. If there are any shortages, errors, damages and
other unpredictable abnormal conditions, please keep all the
documents of the product and notify us immediately. Otherwise it is
considered a waiver of the claim.
(2) Product warranty
Beginning on the date of purchase(subject to valid purchase proof
and effective warranty card of the product), if the product suffers
performance failure within one month which is not caused by
deviation from the recommended operation or by uncontrollable
environmental events, you can choose to have evaluation via our
maintenance service or replacement of the product with the same
model. After that, there is one year warranty service for the main
unit, connectors and power adapter.
(3) Product Software Update
Two-year free software update since activation of product, and will
be charged annually after free update session.
29
(4) Not in the scope of the free warranty
A. Failures, defects or flaws not directly related to the quality of the
OBDSPACE products, including but not limited to failing to use the
product according to the user manual’s instructions, crash, fall,
disassemble by anyone other than a OBDSPACE approved service
person, connecting improper accessories, damage owing to impact
because of improper transport or storage of the product, etc.
B. Natural wear and tear of the product: including but not limited to
cover, keypad, touch screen, accessories, etc.
C. Main unit serial number and warranty card serial number
discrepancy, product quality inspection tag or bar code removed,
altered or damaged.
D. Maintenance and modification without the approval of
OBDSPACE or its distributors.
(5) Product warranty program
When the product needs to be repaired, please send the product to
the local distributor or OBDSPACE, and attach the purchase
certificate and warranty card, fill in the following information:
company name, contact name, phone number, problem description,
purchase invoice.
Note: The valid purchase certificate is an important warranty
service certificate. To protect your legal rights, you must obtain a
30
formal invoice from the dealer when purchasing the machine. The
name, model number, serial number and purchase date of the
product should be clearly stated on the invoice. It is covered with
the official seal of the dealer.
(6) Over-warranty product maintenance regulations
If the product needs to be repaired by our company after the
maintenance period, we will charge the maintenance fee
appropriately, and the freight will be borne by the user.
For products that have passed the warranty period, our technical
support personnel will fax the maintenance cost to the user, and will
repair it after confirmation by the customer. After confirming, the
customer will pay the repair fee to the designated account of our
company. After the maintenance fee is received, our company will
Can be repaired.
Ancel V6 User's Manual
Ancel V6 User's Manual
1

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Ancel V6 User's Manual

  • 3. Table of Contents 1 Statement............................................................................................... 1 1.1 Agreement.....................................................................................1 1.2 Copyright information...................................................................1 1.3 Disclaimer......................................................................................2 1.4 Safety Information.........................................................................2 1.4.1 Inspection Precautions.......................................................3 2 Product description............................................................................... 6 2.1 Product Overview..........................................................................6 2.2 The front view of Ancel V6 tablet................................................. 7 2.3 The top view of Ancel V6 tablet....................................................8 2.4 The back view of Ancel V6 tablet..................................................9 2.5 The product specifications............................................................9 3 Product software introduction........................................................... 11 3.1 Diagnosis..................................................................................... 11 3.2 Hot function................................................................................ 15 3.3 Update.........................................................................................15 3.4 Data Manager..............................................................................17 3.5 Quick Support..............................................................................17 3.6 DTC Query....................................................................................18 3.7 Feedback......................................................................................19 3.8 Settings........................................................................................20 4 Product activation................................................................................24 5 Cleaning and maintenance and warranty....................................... 26 5.1 Cleaning and maintenance..........................................................26 5.2 Warranty......................................................................................27
  • 4. 1 1 Statement You must carefully read the instruction manual, especially the safety instructions, before you can connect, commission and operate the products of OBDSPACE TECHNOLOGY CO., LTD., Ltd. (hereinafter referred to as “OBDSPACE”). 1.1 Agreement Once the product is used, it is an endorsement of the following: (1) Please refer to the packing list of the random distribution for the configuration equipment of this product, whichever is the actual product; (2) The functions and pictures described in this manual are subject to the actual software. All information, specifications and illustrations in the manual are the latest information at the time of publication. The company reserves the right to change it without notice. 1.2 Copyright information It cannot be copied or stored in any form(electronic, mechanical, photocopying, recording or otherwise) without prior written permission being secured from OBDSPACE. Software and data are owned by technology and protected by copyright laws, international
  • 5. 2 contract law, and other national laws. It is strictly forbidden to copy or transfer the data and software or some of the contents. If there is any violation, the technology will be held legally responsible according to law. 1.3 Disclaimer (1) This manual only provides the operation and operation methods for Ancel V6. The company does not assume any responsibility for the consequences caused by using the operation methods for other equipment operations. (2) The company shall not accept any responsibility for accidents caused either by the user personally or anyone else, or costs and expenses due to equipment damages including equipment loss caused by the user’s abuse or misuse, arbitrary changes or repairs or operation of the equipment in a manner not in accordance with the manual requirements. 1.4 Safety Information For the safety of yourself and others, and to avoid damage to equipment and vehicles, all personnel handling the equipment must read the safety precautions mentioned in the manual.
  • 6. 3 1.4.1 Inspection Precautions (1) Ancel V6 can only be connected to a safety outlet that is grounded. Before connecting, check and confirm that the diagnostic circuit is in good condition. Otherwise, it is not necessary to test to avoid damage to the main unit. If necessary, use a multimeter to measure the diagnostic seat voltage. (2) Use only the power cord supplied with the OBDSPACE diagnostics or detected power line. (3) Pay special attention to the effects or damage caused by environmental factors such as acid and alkali, poison gas, and heavy pressure. (4) Exhaust gases from the engine contain a variety of toxic compounds and should be avoided. Park the vehicle in a well ventilated area before operation. (5) Do not place the device on the vehicle's power distribution unit. Strong electromagnetic interference can cause damage to the equipment. (6) After the equipment is installed successfully, before starting the engine, make sure that the parking brake is pulled and the speed lever is placed in the neutral or parked position to avoid accidents when the vehicle is started. (7) When the engine is running at a high temperature, avoid
  • 7. 4 contact with high temperature components such as the water tank and the exhaust pipe. At the same time, be careful of the voltage generated by the components such as the ignition coil, the distributor cover, the ignition circuit and the ignition plug during engine operation. 1.4.2 Notes on the use of the instrument (1) This instrument is a precision electronic instrument. Do not drop it. Handle it as gently as possible, away from heat and electromagnetic fields. (2) Ensure that the instrument and diagnostics are well connected so that signal interruptions do not affect the test. (3) Use screws as much as possible when using the cables and connectors to avoid disconnecting and damaging the connectors when moving. Hold the front end of the connector when pulling the connector, and avoid pulling the rear cable to avoid damage to the diagnostic interface. (4) When the electrical components are energized, the circuit cannot be disconnected to prevent self-inductance, mutual inductance and current sensors and the vehicle ECU. (5) The operation of this instrument requires a certain basis for vehicle inspection and maintenance, and has a certain understanding of the electronic control system of the vehicle under test. 1.4.3 Operating car ECU considerations
  • 8. 5 When performing diagnostic operations on a vehicle equipped with a computer control system, the following should be noted: (1) Do not place magnetic objects such as radio speakers close to the computer, as the magnetic properties of the speakers can damage the circuits and components in the ECU. (2) When the ignition switch is turned on, the internal electrical equipment of the car must not be disconnected. Due to the self-inductance of the coil when disconnected, a high instantaneous voltage will be generated, which will cause damage to the sensor and ECU; (3) When performing repairs near a computer or sensor, special care should be taken to avoid damage to the ECU and sensor; (4) When carrying out maintenance work on or near the ECU-controlled digital meter, be sure to wear a metal strap with one end clamped to the body and the other end wrapped around the wrist; (5) When performing welding work on a car, the ECU system power should be turned off beforehand; (6) Do not use test lights to test ECU-related electrical devices to prevent damage to the ECU or sensor unless specifically stated; (7) Test ECU and sensors cannot be tested with a pointer-type ohmmeter, unless otherwise specified in the test procedure, but should be tested with a high-impedance digital meter.
  • 9. 6 2 Product description 2.1 Product Overview Ancel V6 is a proffessional efficient and convenient diagnistic tool for passenger car.  Powerful quad-core Cortex-A53 2.0GHz processor with faster 2GB LPDDR4 and reliable 32GB On-board memory  Android 10.0 OS running on 8.0 inch IPS Multi-touch capacitive touch screen  Unique ergonomic design with rubberized outer protection and a rugged internal housing  Built-in rechargeable lithium-polymer battery for up to 10 hours of continuous operation  OE-Level full-systems coverage for more than 80 vehicle makes  Supporting 15 most commonly used service Reset Functions, more to cover soon  Remote Technical Support via Teamviewer
  • 10. 7 2.2 The front view of Ancel V6 tablet No. Name Description ① Power Indicator Lights on green when power on and the battery is higher than 20% Lights on red when power on and the battery is lower than 20% Lights on blue when it is charging Lights on green when it is full charge ② Communicaiton Indicator The light flashing when diagnose communication
  • 11. 8 2.3 The top view of Ancel V6 tablet No. Name Description ③ DC Port DC power supply input port ④ USB Port USB Port ⑤ TF Port TF card port, Up to 32GB expand ⑥ OBD Port OBDII main cable connector ⑦ Type-C Port Type-C port ⑧ HDMI Port High-Definition multimedia interface port ⑨ Start Button The button turn ON/OFF the system
  • 12. 9 2.4 The back view of Ancel V6 tablet No. Name Description ⑩ Camera Camera lens and camera flash 2.5 The product specifications Item Description CPU Quad-core Cortex-A53 2.0GHz
  • 13. 10 GPU G52 3EE MC1@800MHz Operaton system Android 10. 0 ROM 32 GB EMMC RAM 2G LPDDR4 Display 8.0 inch IPS Multi-touch Capacitive Touch Screen with 800*1280 resolution Camera(rear) 5.0 Megapixel, AF with Flashlight Connectivity WIFI: 802.11 b/g/n/ac Support Hot spot/ 2.4/5GHz BlueTooth: 5.0: USB 2.0 Type-C HDMI: 1080P Output TF Card (Support up to 32GB) Audio Microphone Dual Speakers Power and Battery 8000 mAh 3.7 V lithium-polymer battery Input Voltage 8V – 30V Power Consumption 6.5 W Operating Temp. -10 to 50°C (14 to 122°F) Storage Temp. -20 to 60°C (-4 to 140°F) Dimensions(WxHxD) 270 mm(10.63 in) x 193 mm(7.60 in) x 38 mm(1.50 in) Weight NW: 1.20 kg (2.65 lb) GW: 3.00 kg (6.61 lb) Protocols ISO 9141-2, ISO 14230-2, ISO 15765-4, K/L-Line, SAE-J1850 VPW, SAE-J1850 PWM, CAN ISO 11898,
  • 14. 11 Highspeed, Middlespeed, Lowspeed and Singlespeed CAN, GM UART, UART Echo Byte Protocol, Honda Diag-H Protocol, TP2.0, TP1.6, SAE J1939, SAE J1708, Fault-Tolerant CAN etc. 3 Product software introduction The software homepage show the functional module: Diagnosis, Hot Function, Quick Support, DTC Query, Update, Data Manager, Feedback, Settings. 3.1 Diagnosis Extensive vehicle coverage for more than 80 Europe, America, Asia,
  • 15. 12 China and Australia vehicle makes.
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  • 18. 15 3.2 Hot function Supporting 15 most commonly used service Reset Functions: OILREST, ABS BLEEDING, BATTERY, DPF, EPB, INJECTOR, SAS, THROTTLE, TPMS, IMMOKEYS, AT SET, GEAR, HEADLIGHT, SUSPENSION, SUNPROOF. 3.3 Update Logging in the Update function, you can download the vehicle data and service function data, you can select all and one-click upgrade.
  • 19. 16
  • 20. 17 3.4 Data Manager Here can manage the screenshot pictures, record video, vehicle software, testing report, data playback and function list. 3.5 Quick Support Remote technical support via Teamviewer QuickSupport.
  • 21. 18 3.6 DTC Query The fault information corresponding to the fault code can be quickly retrieved to help the repairer locate the component fault.
  • 22. 19 3.7 Feedback This function allows you upload vehicle diagnostics problems encountered by users during the use of the software. It can help engineers repair software errors quickly.
  • 23. 20 3.8 Settings View or set the Run mode, unit, search engine, System Info, Version Update, Languages.
  • 24. 21
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  • 27. 24 4 Product activation (1) Click the Update fucntion on the home page
  • 28. 25 (2) Please activate the product in the first login (3) Fill in the activation information, and click ACTIVATION
  • 29. 26 (4) The activation request sent, your mailbox has received the activation link. (5) Log in to the mailbox where you just filled in the activation information and click the activation link to complete the activation. 5 Cleaning and maintenance and warranty 5.1 Cleaning and maintenance (1) Do not disassemble it, try to handle it gently to avoid impact. (2) Place the fault diagnosis device in a flat, dry,
  • 30. 27 temperature-friendly and dust-free place and avoid high temperature and humidity, excessive smoke, easy vibration, direct sunlight, and strong magnetic field storage environment. (3) If the vehicle test operation is not performed for a long time, please run the main machine regularly to avoid moisture. (4) Unplug the power plug when not in use to avoid aging of electrical components caused by long-term power. (5) When the host is dirty, please disconnect the power before cleaning. (6) Do not use a cleaning agent with a corrosive function or any rough cloth to clean the main unit. Only use a soft cloth and a neutral detergent. (7) The surface of the screen can be cleaned with a special wiper for the LCD screen. (8) Do not place anything on the screen to avoid cracking of the screen or damage to internal components. 5.2 Warranty This applies only to products purchased from a product dealer that has been authorized by OBDSPACE. If products are purchased from anyone other than a OBDSPACE authorized product dealer, buyers will be solely responsible for the cost of product
  • 31. 28 maintenance services and will not be eligible to obtain any warranty from OBDSPACE . (1) Product acceptance When you receive the product, please be sure to open the package check. Please carefully check the product category and quantity according to the attached list. If there are any shortages, errors, damages and other unpredictable abnormal conditions, please keep all the documents of the product and notify us immediately. Otherwise it is considered a waiver of the claim. (2) Product warranty Beginning on the date of purchase(subject to valid purchase proof and effective warranty card of the product), if the product suffers performance failure within one month which is not caused by deviation from the recommended operation or by uncontrollable environmental events, you can choose to have evaluation via our maintenance service or replacement of the product with the same model. After that, there is one year warranty service for the main unit, connectors and power adapter. (3) Product Software Update Two-year free software update since activation of product, and will be charged annually after free update session.
  • 32. 29 (4) Not in the scope of the free warranty A. Failures, defects or flaws not directly related to the quality of the OBDSPACE products, including but not limited to failing to use the product according to the user manual’s instructions, crash, fall, disassemble by anyone other than a OBDSPACE approved service person, connecting improper accessories, damage owing to impact because of improper transport or storage of the product, etc. B. Natural wear and tear of the product: including but not limited to cover, keypad, touch screen, accessories, etc. C. Main unit serial number and warranty card serial number discrepancy, product quality inspection tag or bar code removed, altered or damaged. D. Maintenance and modification without the approval of OBDSPACE or its distributors. (5) Product warranty program When the product needs to be repaired, please send the product to the local distributor or OBDSPACE, and attach the purchase certificate and warranty card, fill in the following information: company name, contact name, phone number, problem description, purchase invoice. Note: The valid purchase certificate is an important warranty service certificate. To protect your legal rights, you must obtain a
  • 33. 30 formal invoice from the dealer when purchasing the machine. The name, model number, serial number and purchase date of the product should be clearly stated on the invoice. It is covered with the official seal of the dealer. (6) Over-warranty product maintenance regulations If the product needs to be repaired by our company after the maintenance period, we will charge the maintenance fee appropriately, and the freight will be borne by the user. For products that have passed the warranty period, our technical support personnel will fax the maintenance cost to the user, and will repair it after confirmation by the customer. After confirming, the customer will pay the repair fee to the designated account of our company. After the maintenance fee is received, our company will Can be repaired.
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