SlideShare a Scribd company logo
Social media & lead generation – 6
     steps to complete a sales funnel




Abhishek ANAND               Drop me a mail: mail@abyshake.com
http://www.abyshake.com
Step #1 – An active blog


 Maintain an active blog to start and join real-time conversations online. If
                                           real-
 you don’t have a blog, start one NOW!




Abhishek ANAND                                             Drop me a mail: mail@abyshake.com
http://www.abyshake.com
•   Start today. Don’t wait till you finalize a
                                                              blogging strategy

                                                          •   Change your blogging approach with time.
                                                              Evolve! Observe and analyze the conversations
                                                              on your blog and adapt to sentiments

                                                          •   Set up a monitoring system to keep abreast of
                                                              conversations happening among your audience

                                                                   ̶   Maintain a consolidated or separate feeds
                                                                       for the results of the monitoring system

                                                               ̶       Include twitter for real-time conversations

                                                          •   Put to use Google Alerts for specific keywords to
     Blogging is the new public speaking, if not more         get notified about any new development in your
1.     Build good content; make people aware of it
                                                              targeted niche market
2.     If the content is good, people will come to you
3.     Following is loyal, since they are interested in
       what you write about                               •   Write on most searched-for terms in industry

 Abhishek ANAND                                                                           Drop me a mail: mail@abyshake.com
 http://www.abyshake.com
•   Engage in conversations:
                                            – Irrespective of the source where the conversation is
                                              happening – other blogs or a forum – the people
                                              participating in the conversation there are part of
                                              your target group. Engage with them; make them
                                              aware of your products, services and expertise

                                       •   Keep yourself aware of latest trends in industry; write
 Encourage discussions between
     and with the audience
                                           about them. If its something new, people want to know
                                           about it. The more you are able to attract people to your
                                           website, the better chances you have at generating a lead

                                       •   Result:
                                            – Improved audience perception and visibility

                                            – Better brand recall – People tend to remember if
                                              they have interacted with you in past. And a
Engagement is about people; more
than establishing your expertise, it          meaningful interaction/conversation builds trust
      is about building trust

Abhishek ANAND                                                              Drop me a mail: mail@abyshake.com
http://www.abyshake.com
Step #2 – The power of twitter


 Twitter is the best mode of having a real-time crisp and precise
                                      real-
 conversation. People follow others with mutual interests and that gives
 you an important leverage




Abhishek ANAND                                            Drop me a mail: mail@abyshake.com
http://www.abyshake.com
•   Tweet important news-items related to your
                                                      company with the active online community, e.g.
                                                      blog-posts, webinars, seminars, developments

                                                  •   Think of ways to prompt people from audience
                                                      to respond, e.g. quizzes, trivia, opinions

                                                  •   In case your company is organizing an event,
                                                      symposium, seminar of some nature, get
                                                      feedback and thoughts on the same – both
                                                      during as well as after the event

                                                  •   People tweet to vent out, search for solutions,
                                                      looking for quick responses – Stay connected
                                                      with your audience; be it rave or rant


No useless jibber jabber. Tweet things relevant
                                                  •   Re-tweet industry related information – helps
   and interesting to your target audience.           you stay in front of your followers and stimulate
       Remember, Quality >> Quantity                  relevant conversations
Abhishek ANAND                                                                Drop me a mail: mail@abyshake.com
http://www.abyshake.com
Strategic approach on using Twitter as an effective marketing tool

   Market Strategy                    Follow                        Create                           Engage

                                                                                           Answer questions, respond
                            Customers – both existing     Relevant content – tips,
Customer Relations                                                                         to comments, inform of your
                            as well as potential          trends, company info etc.
                                                                                           existence


                                                          Direct to additional             Raise issues in the industry,
                            Related reputed brands,
Crisis Management                                         resources, information,          provide information and
                            products, relevant issues
                                                          insights                         insights


                                                          Critical insights and            Get involved in the
                            Industry leaders, groups of
Reputation Management                                     expertise – get established      conversation (but only if
                            similar interests, media
                                                          as a thought leader              you can add value to it)


                            People interested in or       Event information, updates,      Talk to attendees, set-up
Event Coverage
                            attending the event           follow-up discussions            virtual meet-ups and Q&A


                            Customers – existing and      Links to promo and demo          Encourage questions,
Product Promotion & Sales   potential – interested in     videos, information on           answer them. Provide
                            similar products              upcoming sales, discounts        additional info if needed


Abhishek ANAND                                                                          Drop me a mail: mail@abyshake.com
http://www.abyshake.com
Step #3 – LinkedIn Groups


 As compared to groups created over any social network, LinkedIn groups
 have been most successful on account of the capability to attract the
 right professional backgrounds – leading to highly efficient engagement




Abhishek ANAND                                           Drop me a mail: mail@abyshake.com
http://www.abyshake.com
•   Create the group as an open forum to discuss
                                                        issues related to the industry, not the company
                                                        or its products and services

                                                    •   Having the group and the issues being
                                                        discussed not limited to the company makes it
                                                        easier to attract engagement from a much larger
  Initiate the discussions on issues relevant to
   your industry. Initiate and keep it alive, but
                                                        audience-base related to the industry
     encourage participation from audience
                                                    •   Take initiative in the group to kick-off
                                                        conversations, and to keep it alive – but using
                                                        highly relevant and good-quality data

                                                    •   Representatives of company should act as
                                                        catalysts to keep conversations going, and help
                                                        more people participate. But the effective
                                                        dialogue between two separate individuals
People tend to be influenced more by those who
 have knowledge of the industry, and who can            should be as promoted and encouraged
 give critical insights while answering queries

Abhishek ANAND                                                                  Drop me a mail: mail@abyshake.com
 http://www.abyshake.com
Step #4 – Optimized PRs


 With a lot of customers researching all products and services online in
 purchase decisions, optimized press release strategy to ensure quality
 blog-
 blog-coverage and SEO would get the company higher web-footprint
                                                    web-




Abhishek ANAND                                            Drop me a mail: mail@abyshake.com
http://www.abyshake.com
•   Be regular – have a systemized Press Release
                              distribution strategy. Release at least one press
                              release each week

                          •   Encourage inbound traffic by having just the
                              crisp summary in press releases, with links to
                              sections of company website/blog wherever
                              relevant – Pique their interest, rope them in

                          •   Optimize the dissemination time to late
                              morning/early afternoon of the time-zone
                              where your target audience is located

                          •   Make use of press release distributing agencies –
                              free or paid

                          •   Post your press releases on LinkedIn and Twitter
                              to get maximum visibility in front of the exact
                              target audience – potential customers
Abhishek ANAND                                        Drop me a mail: mail@abyshake.com
http://www.abyshake.com
Step #5 – Social signature


 Just promoting your company/yourself on social media channels isn’t
 enough; you need to promote the social media channels as well. If
 nobody knows of them, promotions on these channel wouldn’t help




Abhishek ANAND                                         Drop me a mail: mail@abyshake.com
http://www.abyshake.com
•    Keep your audience – known or unknown –
                                                                  aware of your social media presence

                                                             •    Include the links to your social media channels as
                                                                  well as blog into

                                                                   ̶       Email signatures

                                                                       ̶   Presentations

                                                                       ̶   Events, seminars and webinars

                                                                       ̶   Promotions and blog

                                                             •    Do cross promotion

                                                                       ̶   Include update from your social channels
                                                                           into your blog

                                                                       ̶   Include important news, announcements
Link to the latest post on the blog inserted in the signature –
 Now everytime a mail is sent, you are circulating your blog
                                                                           and coverage into your email signatures
       post. You can use it to publicize blog, events etc.                 and on the blog
Abhishek ANAND                                                                                Drop me a mail: mail@abyshake.com
http://www.abyshake.com
Step #6 – Analyze


 Analyze the amount and nature of impact Step#1 – Step#5 are making
 on your traffic, and constantly optimize your strategy and efforts being
 put in the same




Abhishek ANAND                                            Drop me a mail: mail@abyshake.com
http://www.abyshake.com
•   Track a variety of social metrics:

                                                              •   Unique blog post views

                                                              •   Twitter followers and retweets

                                                              •   LinkedIn group members and their
                                                                  interaction with the group

                                                         •   Track a variety of marketing metrics:

                                                              •   Unique visitors to the website and their
                                                                  inbound source

                                                              •   Traffic generated by SEO

                                                              •   Leads generated by various sources – Blog,
  Break your overall online marketing presence into               Social media posts, Seminars and Webinars
granular levels and see the impact each level has been
        making on the final conversion funnel
                                                         •   Identify a correlation between activity on the
    Optimize you online marketing, presence and              social media channels and increase in leads and
              engagement accordingly
                                                             sales pipeline activity
Abhishek ANAND                                                                        Drop me a mail: mail@abyshake.com
http://www.abyshake.com
# Abhishek ANAND


             @abyshake

             http://in.linkedin.com/in/abyshake

             http://abyshake.com

             http://blog.abyshake.com

             mail@abyshake.com

Abhishek ANAND                                    Drop me a mail: mail@abyshake.com
http://www.abyshake.com

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Generating leads using social media channels

  • 1. Social media & lead generation – 6 steps to complete a sales funnel Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 2. Step #1 – An active blog Maintain an active blog to start and join real-time conversations online. If real- you don’t have a blog, start one NOW! Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 3. Start today. Don’t wait till you finalize a blogging strategy • Change your blogging approach with time. Evolve! Observe and analyze the conversations on your blog and adapt to sentiments • Set up a monitoring system to keep abreast of conversations happening among your audience ̶ Maintain a consolidated or separate feeds for the results of the monitoring system ̶ Include twitter for real-time conversations • Put to use Google Alerts for specific keywords to Blogging is the new public speaking, if not more get notified about any new development in your 1. Build good content; make people aware of it targeted niche market 2. If the content is good, people will come to you 3. Following is loyal, since they are interested in what you write about • Write on most searched-for terms in industry Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 4. Engage in conversations: – Irrespective of the source where the conversation is happening – other blogs or a forum – the people participating in the conversation there are part of your target group. Engage with them; make them aware of your products, services and expertise • Keep yourself aware of latest trends in industry; write Encourage discussions between and with the audience about them. If its something new, people want to know about it. The more you are able to attract people to your website, the better chances you have at generating a lead • Result: – Improved audience perception and visibility – Better brand recall – People tend to remember if they have interacted with you in past. And a Engagement is about people; more than establishing your expertise, it meaningful interaction/conversation builds trust is about building trust Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 5. Step #2 – The power of twitter Twitter is the best mode of having a real-time crisp and precise real- conversation. People follow others with mutual interests and that gives you an important leverage Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 6. Tweet important news-items related to your company with the active online community, e.g. blog-posts, webinars, seminars, developments • Think of ways to prompt people from audience to respond, e.g. quizzes, trivia, opinions • In case your company is organizing an event, symposium, seminar of some nature, get feedback and thoughts on the same – both during as well as after the event • People tweet to vent out, search for solutions, looking for quick responses – Stay connected with your audience; be it rave or rant No useless jibber jabber. Tweet things relevant • Re-tweet industry related information – helps and interesting to your target audience. you stay in front of your followers and stimulate Remember, Quality >> Quantity relevant conversations Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 7. Strategic approach on using Twitter as an effective marketing tool Market Strategy Follow Create Engage Answer questions, respond Customers – both existing Relevant content – tips, Customer Relations to comments, inform of your as well as potential trends, company info etc. existence Direct to additional Raise issues in the industry, Related reputed brands, Crisis Management resources, information, provide information and products, relevant issues insights insights Critical insights and Get involved in the Industry leaders, groups of Reputation Management expertise – get established conversation (but only if similar interests, media as a thought leader you can add value to it) People interested in or Event information, updates, Talk to attendees, set-up Event Coverage attending the event follow-up discussions virtual meet-ups and Q&A Customers – existing and Links to promo and demo Encourage questions, Product Promotion & Sales potential – interested in videos, information on answer them. Provide similar products upcoming sales, discounts additional info if needed Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 8. Step #3 – LinkedIn Groups As compared to groups created over any social network, LinkedIn groups have been most successful on account of the capability to attract the right professional backgrounds – leading to highly efficient engagement Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 9. Create the group as an open forum to discuss issues related to the industry, not the company or its products and services • Having the group and the issues being discussed not limited to the company makes it easier to attract engagement from a much larger Initiate the discussions on issues relevant to your industry. Initiate and keep it alive, but audience-base related to the industry encourage participation from audience • Take initiative in the group to kick-off conversations, and to keep it alive – but using highly relevant and good-quality data • Representatives of company should act as catalysts to keep conversations going, and help more people participate. But the effective dialogue between two separate individuals People tend to be influenced more by those who have knowledge of the industry, and who can should be as promoted and encouraged give critical insights while answering queries Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 10. Step #4 – Optimized PRs With a lot of customers researching all products and services online in purchase decisions, optimized press release strategy to ensure quality blog- blog-coverage and SEO would get the company higher web-footprint web- Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 11. Be regular – have a systemized Press Release distribution strategy. Release at least one press release each week • Encourage inbound traffic by having just the crisp summary in press releases, with links to sections of company website/blog wherever relevant – Pique their interest, rope them in • Optimize the dissemination time to late morning/early afternoon of the time-zone where your target audience is located • Make use of press release distributing agencies – free or paid • Post your press releases on LinkedIn and Twitter to get maximum visibility in front of the exact target audience – potential customers Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 12. Step #5 – Social signature Just promoting your company/yourself on social media channels isn’t enough; you need to promote the social media channels as well. If nobody knows of them, promotions on these channel wouldn’t help Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 13. Keep your audience – known or unknown – aware of your social media presence • Include the links to your social media channels as well as blog into ̶ Email signatures ̶ Presentations ̶ Events, seminars and webinars ̶ Promotions and blog • Do cross promotion ̶ Include update from your social channels into your blog ̶ Include important news, announcements Link to the latest post on the blog inserted in the signature – Now everytime a mail is sent, you are circulating your blog and coverage into your email signatures post. You can use it to publicize blog, events etc. and on the blog Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 14. Step #6 – Analyze Analyze the amount and nature of impact Step#1 – Step#5 are making on your traffic, and constantly optimize your strategy and efforts being put in the same Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 15. Track a variety of social metrics: • Unique blog post views • Twitter followers and retweets • LinkedIn group members and their interaction with the group • Track a variety of marketing metrics: • Unique visitors to the website and their inbound source • Traffic generated by SEO • Leads generated by various sources – Blog, Break your overall online marketing presence into Social media posts, Seminars and Webinars granular levels and see the impact each level has been making on the final conversion funnel • Identify a correlation between activity on the Optimize you online marketing, presence and social media channels and increase in leads and engagement accordingly sales pipeline activity Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com
  • 16. # Abhishek ANAND @abyshake http://in.linkedin.com/in/abyshake http://abyshake.com http://blog.abyshake.com mail@abyshake.com Abhishek ANAND Drop me a mail: mail@abyshake.com http://www.abyshake.com