Personal Information
Organization / Workplace
Cagliari Area, Italy, Sardinia Italy
Occupation
Founder & CEO Lynx Srl Mystery Shopping & Training - Formatore - Consulente
Industry
Apparel / Fashion
Website
www.mysteryshopeyes.it
About
I graduated in 1988 in Cagliari in Economics with honors.
Then I attended the VI° Master of Economic Development on Advanced Services - Ist. Tagliacarne - Rome and the first Master of Science of Organization - AILUN - Nuoro.
I was hired by the ISSO Spa Marketing and Human Resources Milan (now Watson Wyatt) as a junior consultant and, in about three years of collaboration, I worked on consulting projects and teaching on the topics of Organizational Behavior and Marketing in the Service Companies.
In 1993 I was hired by the Consorzio Ventuno - Instrumental Body of the Sardinian Region becoming operational coordinator of "Clusters and business networks Division."
From 2000 to 2012 I worked a...
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Presentations
(22)Likes
(238)12 things Disney and Pixar teach us about customer support.
Freshdesk Inc.
•
9 years ago
Mobile-First SEO - The Marketers Edition #3XEDigital
Aleyda Solís
•
8 years ago
What's Next: Social Media Trends 2020
Ogilvy Consulting
•
5 years ago
Neuromarketing overview and business cases
Patrick Renvoise
•
8 years ago
33 Lessons in Neuromarketing
Jeph Maystruck
•
12 years ago
Getting Things Done
Dana Vanden Heuvel
•
15 years ago
Brand With a Visual Hammer!
Cision
•
11 years ago
Airbnb deck
Roger E. Teran
•
10 years ago
You Are Not As Rational As You Think
Yang Ao Wei 楊翱維
•
8 years ago
Infusionsoft Lifecycle Marketing
Ramon Ray
•
12 years ago
The SlideShare Handbook
Big Fish Presentations
•
9 years ago
SlideShare Experts - 7 Experts Reveal Their Presentation Design Secrets
Eugene Cheng
•
9 years ago
6 Principles of Influence - Robert Cialdini
Canny Digital
•
10 years ago
SEO&LOVE 2016 - L'equazione della Fiducia Online
Andrea Saletti
•
9 years ago
10 Things your Audience Hates About your Presentation
Stinson
•
8 years ago
4 Ways to Win Your Competitor's Customer Habits
Nir Eyal
•
10 years ago
Mobile Trends and Innovations
Marta Rauch
•
10 years ago
We Are Social / Instagram: dati, scenario e suggerimenti per i brand #ebook
We Are Social Italia
•
11 years ago
Usability Conversion Optimization for the Eye
Angie Schottmuller
•
10 years ago
Planet of the APPS
Stefania Conti-Vecchi
•
10 years ago
Videogiochi e Gamification insegnati al Liceo!
Fabio Viola
•
10 years ago
When Digital becomes Human
Steven Van Belleghem
•
10 years ago
How To Assemble a High Converting eBook
Uberflip
•
10 years ago
A speed date with design thinking
Zaana Jaclyn
•
13 years ago
Mobile Marketing - trends 2014
Sara Pupin
•
11 years ago
2014 UX/UI trends for mobile solutions
DMI
•
11 years ago
4 ways games make you happier nicole lazzaro xeo design
Nicole Lazzaro
•
11 years ago
10 Facts about Gen Y and Social Media Privacy (Total Youth Research)
Graham Brown
•
10 years ago
Craft the Perfect Posts for the "Big 3" Social Networks
HubSpot
•
11 years ago
Personal Information
Organization / Workplace
Cagliari Area, Italy, Sardinia Italy
Occupation
Founder & CEO Lynx Srl Mystery Shopping & Training - Formatore - Consulente
Industry
Apparel / Fashion
Website
www.mysteryshopeyes.it
About
I graduated in 1988 in Cagliari in Economics with honors.
Then I attended the VI° Master of Economic Development on Advanced Services - Ist. Tagliacarne - Rome and the first Master of Science of Organization - AILUN - Nuoro.
I was hired by the ISSO Spa Marketing and Human Resources Milan (now Watson Wyatt) as a junior consultant and, in about three years of collaboration, I worked on consulting projects and teaching on the topics of Organizational Behavior and Marketing in the Service Companies.
In 1993 I was hired by the Consorzio Ventuno - Instrumental Body of the Sardinian Region becoming operational coordinator of "Clusters and business networks Division."
From 2000 to 2012 I worked a...
Tags
marketing
facebook
customer experience
social media
wow
mystery shop
turismo 2.0
social
media
likeology
presentation
fan page
neuromarketing
turismo
viral
tripadvisor
fan
engage
social media marketing
i like
smm
old brain
engagement
neuroscienze
neuromaketing
marketing apple selling vendite non convenzionale
pagina
page
territoriale
continuit
mystery
hotel
guest
shopping
service
experience
caffè
coffee
gamification
video games
business
bitstrips
slideshare
slide
generazione y
instagram
millennials
twitter
yo
mistery shop
referendum
survey
mystery call
pet friendly
virale
neuroscience
tribù
tribe
tourism 2.0
call center
contact center
customer satisfaction
pizza
customer management
tourism
cycling
active tourism
inbound marketing
customer service
travel and tourism
big data
See more