Think globally service locally part 1 lit rev of intl students and lib use
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The document summarizes recent literature on international students' library use. It finds that while international student populations are increasing at U.S. universities, there are still gaps in language proficiency and cultural understanding of library resources. International students desire targeted library instruction to learn basics of U.S. library use. They tend to use libraries more frequently than domestic students as a study space and for resources like catalogs and printed materials. The document suggests libraries provide outreach to international students and collaborate with student offices. It also recommends keeping up with library practices in other countries and gathering feedback to improve services for international patrons.
Think globally service locally part 1 lit rev of intl students and lib use
- 1. International Students and Library Use A review of recent literature “There are very few articles in library and information science journals on international students’ information needs; yet, many colleges and universities continue recruiting international students.” (Yi, 2007) “Feelings of shame and embarrassment when asking for help at the reference desk have been replaced with an interest in contacting librarians and taking library instruction and workshops” (Liao, Finn & Yu, 2007)
- 2. Recent findings International student population in U.S. colleges and universities is steadily increasing “Fast Facts 2010.” Open Doors Data. Institute of International Education, 2010. http://www.iie.org/~/media/Files/Corporate/Membership/Open-Doors/Fast%20Facts%202010_Nov%2015%20embargo.ashx Language proficiency •Overall improvement •Still difficulties with vocabulary, especially library terminology Technology gaps between U.S. libraries and elsewhere •Closing to some extent
- 3. Recent findings Culturally-based perception of library resources and services •Definitely affects use and understanding of library resources and services in U.S. Library research and information literacy skills •Would benefit from targeted instruction/workshops, particularly for international students •Desire and need to know basics of U.S. library use Comparisons with U.S. students •Higher and more frequent use of: •The library as a study place and social gathering place •Library resources and services across the board •Variety of communication methods with library staff/librarians •Online library catalogs (and journal databases) •Print materials Particular interests of international students •Library workshops, including any particularly for international students •Reference counseling
- 4. Suggested and example actions Outreach: Inviting - making a connection •Contact student organizations •Collaborate with any international student office •Collaborate with department program coordinators and ESL instructors Involving and interfacing •Engaging students to solicit feedback •Workshops, instruction, and service desk assistance •Solid coverage of basic resources and services •Second Language Acquisition teaching theory – improve communication and comprehension •Experiential, student-centered learning Keeping up •Familiarize yourself with current resources, services, circumstances of libraries in your users’ home countries •Ask – surveys, informal discussion with users •Invite professionals from other fields to discuss methods, provide training (ESL instructors, Cultural ambassadors in business, military, non-profit organizations)
- 5. ASU Libraries and incoming international students AECP American English and Culture Program International Students and Scholars Office ASU Libraries Freshman Composition Instruction and LibGuides
- 6. References Aihong, Fan. “Creating a bilingual library information environment for foreign users.” The Electronic Library, 27 (2), 2009. 237-246. Amsberry, Dawn. “Talking the talk: Library classroom communication and international students.” The Journal of Academic Librarianship, 34 (4), 2008. 354-357. Debenham, Nicole and Rebecca Davis. “Breaking down barriers: Blacktown College TAFE Library connecting with NESB students.” inCite, 30 (4), 2009. 24. Ferrer-Vinent, Ignacio J. “For English, press 1: International students’ language preference at the reference desk.” The Reference Librarian, 51 (3), 2010. 189-201. Hickok, John. “Bringing them into the community: Innovative library instructional strategies for international and ESL students.” Practical Pedagogy for Library Instructors: 17 Innovative Strategies to Improve Student Learning. Eds. Doug Cook and Ryan Sittler. Chicago: Association of College & Research Libraries, 2008. 159-167. Hickok, John. “The travels of librarian John Hickok.” News & Information. Fullerton: California State University, Fulleron, 2005. http://calstate.fullerton.edu/news/dateline/2005/hickok/index.html Institute of International Education. “Fast Facts 2010.” Open Doors Data. 2010. http://www.iie.org/~/media/Files/Corporate/Membership/Open-Doors/Fast%20Facts%202010_Nov%2015%20embargo.ashx Krüger, Susanne and Gullvor Elf. “Is Sweden a role model? Discussion between Susanne Krüger, Germany, and Gullvor Elf, Sweden.” Canadian Public Library Quarterly, 42 (3), 2009. 20-21. http://www.splq.info/issues/vol42_3/11.htm Landers, Michael J. and Daryl C. Youngman. “Academic libraries on the front lines: Advancing the library through a partnership with the U.S. Army.” College & Undergraduate Libraries, 16 (2), 2009. 211-220. Liao, Yan, Mary Finn, and Jun Lu. “Information-seeking behavior of international graduate students vs. American graduate students: A user study at Virginia Tech 2005.” College & Research Libraries, 68 (1), 2007. 5-25. http://crl.acrl.org/content/68/1/5.full.pdf+html Martin, Charity K., Charlene Maxey-Harris, Jolie Ogg Graybill, University Libraries University of Nebraska-Lincoln, and Elizabeth K. Rodacker-Borgens. “Closing the gap: Investigating the search skills of international and US students: An exploratory study.” Library Philosophy and Practice, Oct. 2009. 1-17. http://www.webpages.uidaho.edu/~mbolin/martin-maxeyharris-graybill-rodackerborgens.htm Yi, Zhixian. “International student perceptions of information needs and use.” The Journal of Academic Librarianship, 33 (6), 2007. 666-673.
- 7. References Aihong, Fan. “Creating a bilingual library information environment for foreign users.” The Electronic Library, 27 (2), 2009. 237-246. Amsberry, Dawn. “Talking the talk: Library classroom communication and international students.” The Journal of Academic Librarianship, 34 (4), 2008. 354-357. Debenham, Nicole and Rebecca Davis. “Breaking down barriers: Blacktown College TAFE Library connecting with NESB students.” inCite, 30 (4), 2009. 24. Ferrer-Vinent, Ignacio J. “For English, press 1: International students’ language preference at the reference desk.” The Reference Librarian, 51 (3), 2010. 189-201. Hickok, John. “Bringing them into the community: Innovative library instructional strategies for international and ESL students.” Practical Pedagogy for Library Instructors: 17 Innovative Strategies to Improve Student Learning. Eds. Doug Cook and Ryan Sittler. Chicago: Association of College & Research Libraries, 2008. 159-167. Hickok, John. “The travels of librarian John Hickok.” News & Information. Fullerton: California State University, Fulleron, 2005. http://calstate.fullerton.edu/news/dateline/2005/hickok/index.html Institute of International Education. “Fast Facts 2010.” Open Doors Data. 2010. http://www.iie.org/~/media/Files/Corporate/Membership/Open-Doors/Fast%20Facts%202010_Nov%2015%20embargo.ashx Krüger, Susanne and Gullvor Elf. “Is Sweden a role model? Discussion between Susanne Krüger, Germany, and Gullvor Elf, Sweden.” Canadian Public Library Quarterly, 42 (3), 2009. 20-21. http://www.splq.info/issues/vol42_3/11.htm Landers, Michael J. and Daryl C. Youngman. “Academic libraries on the front lines: Advancing the library through a partnership with the U.S. Army.” College & Undergraduate Libraries, 16 (2), 2009. 211-220. Liao, Yan, Mary Finn, and Jun Lu. “Information-seeking behavior of international graduate students vs. American graduate students: A user study at Virginia Tech 2005.” College & Research Libraries, 68 (1), 2007. 5-25. http://crl.acrl.org/content/68/1/5.full.pdf+html Martin, Charity K., Charlene Maxey-Harris, Jolie Ogg Graybill, University Libraries University of Nebraska-Lincoln, and Elizabeth K. Rodacker-Borgens. “Closing the gap: Investigating the search skills of international and US students: An exploratory study.” Library Philosophy and Practice, Oct. 2009. 1-17. http://www.webpages.uidaho.edu/~mbolin/martin-maxeyharris-graybill-rodackerborgens.htm Yi, Zhixian. “International student perceptions of information needs and use.” The Journal of Academic Librarianship, 33 (6), 2007. 666-673.