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- 1. Click Here Using New Media with Client Communities Using New Media with Client Communities Christopher Wulff, Communications Officer, Community Social Planning Council of Toronto Marco Campana, Online Capacity Development Coordinator, Ontario council of agencies serving immigrants October 23, 2008
- 2. Click Here: Using New Media with Client Communities Agenda Agenda History Web 2.0 - A New Generation 5 Pillars of an Interactive Web Who’s online and what do they want from me? Web 3.0 - The Next Generation Demonstration and Discussion
- 3. Click Here: Using New Media with Client Communities History History Al Gore and the Internet Web 1.0 - The first generation A closed community of special knowledge A monopoly of one-to-many It’s all shopping, pornography and dancing babies
- 4. Click Here: Using New Media with Client Communities A New Generation: Web 2.0 A New Generation: Web 2.0 Five pillars of the modern internet Ease of Use Trusted Networks Citizen Journalism Act/Pass(ive) Media Rich
- 5. Click Here: Using New Media with Client Communities Ease of Use Ease of Use CSS, xHTML, Ajax et al Anybody can fill out a form No more techies?
- 6. Click Here: Using New Media with Client Communities Trusted Networks Trusted Networks Peer-to-peer is an expectation and a preference (lived experience is most highly regarded) With experts, interaction and accessibility is a priority Examples of this are Del.Icio.Us, Stumble Upon, Forums, Etc.
- 7. Click Here: Using New Media with Client Communities Citizen Journalism Citizen Journalism Wordpress.com - more than two million blogs created in less than a year Bloggers unite Ties to historical processes of community engagement and storytelling
- 8. Click Here: Using New Media with Client Communities Act/Pass(ive) Act/Pass(ive) Web 1.0 vs. Web 2.0 Thousands of bookmarks and nowhere to go Expectation that you’ll send new things based on my (expressed!) interest Examples (RSS, Twitter, Email feeds, more)
- 9. Click Here: Using New Media with Client Communities Media Rich Media Rich Web 1.0 vs. Web 2.0 (or how broadband changed my life) Video and Audio and Photos (Oh My!) User-centred and online creation Examples (YouTube, Flickr, Blip, etc.)
- 10. Click Here: Using New Media with Client Communities Who’s online & what do they want from me? Who’s online & what do they want from me? Newcomers to Canada Youth and Young Adults Service Expectations Immediacy Peer Networks Consistency
- 11. Click Here: Using New Media with Client Communities Web 3.0: The Next Generation Web 3.0: The Next Generation Open Social Open Standards & Interoperability Mobility Accessibility (Speech Recognition and Text-to-Speech)