This document discusses intercultural communication and its challenges. It defines intercultural communication as the verbal and nonverbal interaction between people from different cultural backgrounds. Some key challenges with intercultural communication include problems with message transmission where the intended meaning can be misunderstood, an inability to find understanding between cultures, and potential conflicts that can arise. The document also examines factors like non-verbal behavior, speech acts, stereotypes, attitudes and beliefs that can influence intercultural interactions. It concludes that diversity presents both challenges and opportunities, and understanding and valuing cultural differences is important.