Transition to Management
The Other Side of the Desk
June 17, 2014
©2014 NetSpeed Learning Solutions
© 2014 NetSpeed Learning Solutions. All rights reserved.
Objectives
• Identify specific leader behaviors
linked to the Leadership Guidelines
• Stay balanced and on track in the
face of shifting priorities and
unpredictable challenges
• Lead with confidence in a virtual
world
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 3
Housekeeping
• Close other programs.
• Use Chat to send a message to the Presenters.
• Interact using Chat, Polling, and Status Icons.
• To maximize your screen size, press F11 now.
© 2014 NetSpeed Learning Solutions. All rights reserved.
Send a Chat Message
© 2014 NetSpeed Learning Solutions. All rights reserved.
Send a Chat Message
© 2014 NetSpeed Learning Solutions. All rights reserved.
Status Icons
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 7
Opening Poll
What is driving your organization’s desire to
develop your new leaders?
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 8
Leadership Assessment
Have you downloaded
and completed the
Leadership Assessment
tool?
http://netspeedlearning.com/leadership/assessment/
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 9
The Gap
75% of organizations cite leadership
development as important
23% say they are effective at developing
leaders internally
Source: 2010, i4cp
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 10
Leadership Development
“Given the volatility of the last
year and the accelerated pace of
change in the economy,
companies should be treating
leadership development as both
an urgent survival tactic and a
business opportunity.”
Jay Jamrog
SVP/Research
i4cp
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 11
Demographic Shift
• Every single day, more than 10,000 baby
boomers reach the age of 65.
• This will be true every day for the next 19
years.
Lada Nikravan
CLO
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 12
Training Your Leaders
© 2014 NetSpeed Learning Solutions. All rights reserved.
NetSpeed Leadership®
1. Face-to-face Classroom Training (24, 3-hour
modules)
2. Webinar Training modules (24, 90-minute
sessions)
3. Post-class online reinforcement tools
4. NetSpeed Administrator™
(to report the impact of training)
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2013 NetSpeed Learning Solutions. All rights reserved. 14
Gyroscope
A device that keeps you
aligned as you are pulled
in many directions
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 15
The Guidelines:
Your Leadership Gyroscope
1. Create an Optimistic Climate
2. Promote Collaborative Relationships
3. Encourage Exceptional Performance
4. Focus for High Impact
5. Cultivate Trust
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 16
Leadership Guidelines
1. Create an Optimistic Climate
2. Promote Collaborative Relationships
3. Encourage Exceptional Performance
4. Focus for High Impact
5. Cultivate Trust
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 17
A leader’s mood is
contagious and sets the tone
for the work climate
Create an Optimistic
Climate
How does the leader’s mood
set the tone for a team?
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 18
Leader Behavior:
I frequently find ways to celebrate
the progress made by teams and
individuals.
Create an Optimistic
Climate
What advice would you give a
new manager who wanted to
celebrate more?
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 19
Leadership Strength
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 20
Leadership Guidelines
1. Create an Optimistic Climate
2. Promote Collaborative Relationships
3. Encourage Exceptional Performance
4. Focus for High Impact
5. Cultivate Trust
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 21
Promote Collaborative
Relationships
Open-handed give and take is
mandatory in an effective, fast paced,
organization
What evidence tells you that
open-handed give and take is
the norm in an organization?
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 22
Promote Collaborative
Relationships
Leader Behavior:
I actively encourage honest
feedback and input from others.
5 – Frequently
4 – Sometimes
3 – Occasionally
2 – Rarely
1 – Almost Never
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 23
Leadership Strength
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 24
Leadership Guidelines
1. Create an Optimistic Climate
2. Promote Collaborative Relationships
3. Encourage Exceptional Performance
4. Focus for High Impact
5. Cultivate Trust
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 25
Encourage Exceptional
Performance
The competitive landscape requires that
we set and consistently achieve stretch
goals
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 26
Leader Behavior:
I address performance problems
quickly and constructively.
Encourage Exceptional
Performance
What is the impact when the
leader fails to address
performance problems well?
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 27
Leadership Strength
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 28
Leadership Guidelines
1. Create an Optimistic Climate
2. Promote Collaborative Relationships
3. Encourage Exceptional Performance
4. Focus for High Impact
5. Cultivate Trust
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 29
Focus for High Impact
A disciplined approach enables us to
stay on course in the face of
unpredictable change
Give an example of a
“disciplined approach” inside
an organization.
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 30
Focus for High Impact
Leader Behavior:
I skillfully plan and execute assignments.
5 – Frequently
4 – Sometimes
3 – Occasionally
2 – Rarely
1 – Almost Never
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 31
Leadership Strength
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 32
Leadership Guidelines
1. Create an Optimistic Climate
2. Promote Collaborative Relationships
3. Encourage Exceptional Performance
4. Focus for High Impact
5. Cultivate Trust
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 33
Cultivate Trust
Lack of trust cripples an organization’s
ability to perform
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 34
Cultivate Trust
Leader Behavior:
I assume people have good intentions.
How does this assumption
affect the leader’s behavior?
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 35
Cultivate Trust
What are examples of trust busters at work?
What are examples trust builders at work?
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 36
Leadership Strength
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 37
Leadership Poll
What kind of leader are you?
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 38
Virtual Leadership
To maximize this leadership strength in a virtual
world, my best advice is….
© 2014 NetSpeed Learning Solutions. All rights reserved.
Three Tracks – 24 Modules
Leadership Development – 8 modules
Performance Management – 8 modules
Professional Development – 8 modules
Available for classroom and virtual delivery
© 2014 NetSpeed Learning Solutions. All rights reserved.
Post-Class Reinforcement
Job Aid Cards
Electronic Magazine
NetSpeed On The Job™
NetSpeed Coach®
NetSpeed Administrator
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 41
Insights and Actions
Share one insight or one action you intend to
take now.
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 42
Complete the Survey
Receive:
• Three seats in the next NetSpeed Leadership
webinar (Delegating Smartly on July 8)
• A link to view the slides from this webinar
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 43
Q & A
© 2014 NetSpeed Learning Solutions. All rights reserved. 44

More Related Content

PPTX
Transition to Management: The Other Side of the Desk
PPTX
Transition to Management: The Other Side of the Desk
PPTX
Transition to Management: The Other Side of the Desk
PPTX
Transition to Management
PPTX
Transition to Management: The Other Side of the Desk
PPTX
Why Most Training Fails
PDF
Why Should You Invest in Leadership Development
PPTX
Virtual Leadership
Transition to Management: The Other Side of the Desk
Transition to Management: The Other Side of the Desk
Transition to Management: The Other Side of the Desk
Transition to Management
Transition to Management: The Other Side of the Desk
Why Most Training Fails
Why Should You Invest in Leadership Development
Virtual Leadership

What's hot (20)

PPTX
Driving and Accountable Collaborative Culture
PPTX
Building an Accountable and Collaborative Culture
PPTX
Driving an Accountable, Collaborative Culture
PPTX
A Leadership Survival Guide to Transformation - Aldo Rall & Andy Cooper - Agi...
PPTX
Leading Collaborative Virtual Teams
PPTX
Ensuring Success in the Virtual Workplace
PPTX
Driving an Accountable and Collaborative Culture
PPTX
Leading Collaborative Virtual Teams
PPTX
National Park Service Opening Keynote
PPTX
Transition to Management: The Other Side of the Desk
PPTX
Leading Collaborative Virtual Teams
PPTX
Virtual Leadership: Calibrate, Collaborate and Celebrate
PPTX
The Virtual Leader's Advantage: Getting Results Across Distance
PPTX
Territory Beyond Agile – Optimised Business Outcomes - Paul Eames - AgileNZ 2017
PDF
Transforming Formal Learning
PPTX
Preparing New Leaders for Frontline Management
PDF
Ahmed Sidky (Keynote)
PPTX
Five Common Mistakes of Remote Leaders
PPTX
Leading Collaborative Virtual Teams
PDF
Agile 2012 - leadership agility workshop slides -- final.pptx
Driving and Accountable Collaborative Culture
Building an Accountable and Collaborative Culture
Driving an Accountable, Collaborative Culture
A Leadership Survival Guide to Transformation - Aldo Rall & Andy Cooper - Agi...
Leading Collaborative Virtual Teams
Ensuring Success in the Virtual Workplace
Driving an Accountable and Collaborative Culture
Leading Collaborative Virtual Teams
National Park Service Opening Keynote
Transition to Management: The Other Side of the Desk
Leading Collaborative Virtual Teams
Virtual Leadership: Calibrate, Collaborate and Celebrate
The Virtual Leader's Advantage: Getting Results Across Distance
Territory Beyond Agile – Optimised Business Outcomes - Paul Eames - AgileNZ 2017
Transforming Formal Learning
Preparing New Leaders for Frontline Management
Ahmed Sidky (Keynote)
Five Common Mistakes of Remote Leaders
Leading Collaborative Virtual Teams
Agile 2012 - leadership agility workshop slides -- final.pptx
Ad

Similar to Transition to Management: The Other Side of the Desk (20)

PPTX
Transition to Management: The Other Side of the Desk
PPTX
Leadership Skills for Frontline Leaders
PPT
Preparing New Leaders for Frontline Management
PPTX
Leadership May 2013
PPTX
Preparing New Leaders for Frontline Management
PPT
The Leader's Edge: Five Success Factors
PPTX
Fulcrum Network: Millennial Leaders on the Move
PPTX
Preparing New Leaders for Frontline Management
PPTX
Millennial Leaders on the Move
PPTX
Preparing New Leaders for Frontline Management
PPTX
Preparing New Leaders for Frontline Management
PPTX
Preparing New Leaders for Frontline Management
PPTX
Preparing New Leaders for Frontline Management
PPTX
Leadership development June 2014
PPTX
HR Webinar: Don’t Be a Bad Boss: Reframe Your Leadership Mindset & Build a Wi...
PDF
AgileFfest 2017 - Adaptive leadership, AdRoc Consulting
PPTX
Driving and Accountable, Collaborative Culture
PDF
Rethinking Leadership Potential and Readiness
PDF
Motivating and Developing Others
PPTX
Leadership Accelerator: Unleashing Potential in Younger Employees.pptx
Transition to Management: The Other Side of the Desk
Leadership Skills for Frontline Leaders
Preparing New Leaders for Frontline Management
Leadership May 2013
Preparing New Leaders for Frontline Management
The Leader's Edge: Five Success Factors
Fulcrum Network: Millennial Leaders on the Move
Preparing New Leaders for Frontline Management
Millennial Leaders on the Move
Preparing New Leaders for Frontline Management
Preparing New Leaders for Frontline Management
Preparing New Leaders for Frontline Management
Preparing New Leaders for Frontline Management
Leadership development June 2014
HR Webinar: Don’t Be a Bad Boss: Reframe Your Leadership Mindset & Build a Wi...
AgileFfest 2017 - Adaptive leadership, AdRoc Consulting
Driving and Accountable, Collaborative Culture
Rethinking Leadership Potential and Readiness
Motivating and Developing Others
Leadership Accelerator: Unleashing Potential in Younger Employees.pptx
Ad

More from Cynthia Clay (20)

PPTX
Developing Your Resilience in Times of Change.pptx
PPTX
Five Critical Elements of an Effective Virtual Leadership Program.pptx
PPTX
Five Critical Elements of an Effective Virtual Leadership Program.pptx
PPTX
You Get Me! Leveraging Communication Styles in Virtual Trainingpptx
PPTX
Putting the SPARK into Virtual Training.pptx
PPTX
Putting the SPARK into Virtual Training.pptx
PPTX
Building a Robust and Inclusive Learning Ecosystem
PPTX
Leveraging ChatGPT for Enhanced Virtual Training.pptx
PPTX
Six Theater Techniques to Enhance Virtual Learning.pptx
PPTX
Virtual Training: Building Trust and Psychological Safety.pptx
PPTX
The Rules of Engagement for Hybrid Learning.pptx
PPTX
Make It Shine in the Virtual Classroom 22-0526.pptx
PPTX
Hybrid Training Models that Work
PPTX
Hybrid Training Models that Work
PPTX
Design Tips to Increase Training Impact.pptx
PPTX
Design Tips to Increase Training Engagement and Application
PPTX
Leading Collaborative Hybrid Sessions
PPTX
Leading Hybrid Sales Demos that Engage and Include
PPTX
Become a Jedi Master: Producing Webinars for the Virtual Classroom
PPTX
Leveraging the Benefits of the Hybrid Workplace
Developing Your Resilience in Times of Change.pptx
Five Critical Elements of an Effective Virtual Leadership Program.pptx
Five Critical Elements of an Effective Virtual Leadership Program.pptx
You Get Me! Leveraging Communication Styles in Virtual Trainingpptx
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
Building a Robust and Inclusive Learning Ecosystem
Leveraging ChatGPT for Enhanced Virtual Training.pptx
Six Theater Techniques to Enhance Virtual Learning.pptx
Virtual Training: Building Trust and Psychological Safety.pptx
The Rules of Engagement for Hybrid Learning.pptx
Make It Shine in the Virtual Classroom 22-0526.pptx
Hybrid Training Models that Work
Hybrid Training Models that Work
Design Tips to Increase Training Impact.pptx
Design Tips to Increase Training Engagement and Application
Leading Collaborative Hybrid Sessions
Leading Hybrid Sales Demos that Engage and Include
Become a Jedi Master: Producing Webinars for the Virtual Classroom
Leveraging the Benefits of the Hybrid Workplace

Recently uploaded (20)

PPTX
Slide gioi thieu VietinBank Quy 2 - 2025
PPTX
interschool scomp.pptxzdkjhdjvdjvdjdhjhieij
PDF
Robin Fischer: A Visionary Leader Making a Difference in Healthcare, One Day ...
PPT
Lecture notes on Business Research Methods
DOCX
Hand book of Entrepreneurship 4 Chapters.docx
PPTX
BUSINESS CYCLE_INFLATION AND UNEMPLOYMENT.pptx
PDF
Tortilla Mexican Grill 发射点犯得上发射点发生发射点犯得上发生
PPTX
Astra-Investor- business Presentation (1).pptx
PDF
ANALYZING THE OPPORTUNITIES OF DIGITAL MARKETING IN BANGLADESH TO PROVIDE AN ...
PDF
Nante Industrial Plug Factory: Engineering Quality for Modern Power Applications
PDF
#1 Safe and Secure Verified Cash App Accounts for Purchase.pdf
PDF
Keppel_Proposed Divestment of M1 Limited
PPT
Lecture 3344;;,,(,(((((((((((((((((((((((
PPTX
CTG - Business Update 2Q2025 & 6M2025.pptx
PPTX
basic introduction to research chapter 1.pptx
PPTX
Slide gioi thieu VietinBank Quy 2 - 2025
PDF
Charisse Litchman: A Maverick Making Neurological Care More Accessible
PDF
Introduction to Generative Engine Optimization (GEO)
PDF
NEW - FEES STRUCTURES (01-july-2024).pdf
PDF
Satish NS: Fostering Innovation and Sustainability: Haier India’s Customer-Ce...
Slide gioi thieu VietinBank Quy 2 - 2025
interschool scomp.pptxzdkjhdjvdjvdjdhjhieij
Robin Fischer: A Visionary Leader Making a Difference in Healthcare, One Day ...
Lecture notes on Business Research Methods
Hand book of Entrepreneurship 4 Chapters.docx
BUSINESS CYCLE_INFLATION AND UNEMPLOYMENT.pptx
Tortilla Mexican Grill 发射点犯得上发射点发生发射点犯得上发生
Astra-Investor- business Presentation (1).pptx
ANALYZING THE OPPORTUNITIES OF DIGITAL MARKETING IN BANGLADESH TO PROVIDE AN ...
Nante Industrial Plug Factory: Engineering Quality for Modern Power Applications
#1 Safe and Secure Verified Cash App Accounts for Purchase.pdf
Keppel_Proposed Divestment of M1 Limited
Lecture 3344;;,,(,(((((((((((((((((((((((
CTG - Business Update 2Q2025 & 6M2025.pptx
basic introduction to research chapter 1.pptx
Slide gioi thieu VietinBank Quy 2 - 2025
Charisse Litchman: A Maverick Making Neurological Care More Accessible
Introduction to Generative Engine Optimization (GEO)
NEW - FEES STRUCTURES (01-july-2024).pdf
Satish NS: Fostering Innovation and Sustainability: Haier India’s Customer-Ce...

Transition to Management: The Other Side of the Desk

  • 1. Transition to Management The Other Side of the Desk June 17, 2014 ©2014 NetSpeed Learning Solutions
  • 2. © 2014 NetSpeed Learning Solutions. All rights reserved. Objectives • Identify specific leader behaviors linked to the Leadership Guidelines • Stay balanced and on track in the face of shifting priorities and unpredictable challenges • Lead with confidence in a virtual world
  • 3. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 3 Housekeeping • Close other programs. • Use Chat to send a message to the Presenters. • Interact using Chat, Polling, and Status Icons. • To maximize your screen size, press F11 now.
  • 4. © 2014 NetSpeed Learning Solutions. All rights reserved. Send a Chat Message
  • 5. © 2014 NetSpeed Learning Solutions. All rights reserved. Send a Chat Message
  • 6. © 2014 NetSpeed Learning Solutions. All rights reserved. Status Icons
  • 7. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 7 Opening Poll What is driving your organization’s desire to develop your new leaders?
  • 8. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 8 Leadership Assessment Have you downloaded and completed the Leadership Assessment tool? http://netspeedlearning.com/leadership/assessment/
  • 9. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 9 The Gap 75% of organizations cite leadership development as important 23% say they are effective at developing leaders internally Source: 2010, i4cp
  • 10. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 10 Leadership Development “Given the volatility of the last year and the accelerated pace of change in the economy, companies should be treating leadership development as both an urgent survival tactic and a business opportunity.” Jay Jamrog SVP/Research i4cp
  • 11. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 11 Demographic Shift • Every single day, more than 10,000 baby boomers reach the age of 65. • This will be true every day for the next 19 years. Lada Nikravan CLO
  • 12. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 12 Training Your Leaders
  • 13. © 2014 NetSpeed Learning Solutions. All rights reserved. NetSpeed Leadership® 1. Face-to-face Classroom Training (24, 3-hour modules) 2. Webinar Training modules (24, 90-minute sessions) 3. Post-class online reinforcement tools 4. NetSpeed Administrator™ (to report the impact of training)
  • 14. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2013 NetSpeed Learning Solutions. All rights reserved. 14 Gyroscope A device that keeps you aligned as you are pulled in many directions
  • 15. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 15 The Guidelines: Your Leadership Gyroscope 1. Create an Optimistic Climate 2. Promote Collaborative Relationships 3. Encourage Exceptional Performance 4. Focus for High Impact 5. Cultivate Trust
  • 16. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 16 Leadership Guidelines 1. Create an Optimistic Climate 2. Promote Collaborative Relationships 3. Encourage Exceptional Performance 4. Focus for High Impact 5. Cultivate Trust
  • 17. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 17 A leader’s mood is contagious and sets the tone for the work climate Create an Optimistic Climate How does the leader’s mood set the tone for a team?
  • 18. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 18 Leader Behavior: I frequently find ways to celebrate the progress made by teams and individuals. Create an Optimistic Climate What advice would you give a new manager who wanted to celebrate more?
  • 19. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 19 Leadership Strength
  • 20. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 20 Leadership Guidelines 1. Create an Optimistic Climate 2. Promote Collaborative Relationships 3. Encourage Exceptional Performance 4. Focus for High Impact 5. Cultivate Trust
  • 21. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 21 Promote Collaborative Relationships Open-handed give and take is mandatory in an effective, fast paced, organization What evidence tells you that open-handed give and take is the norm in an organization?
  • 22. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 22 Promote Collaborative Relationships Leader Behavior: I actively encourage honest feedback and input from others. 5 – Frequently 4 – Sometimes 3 – Occasionally 2 – Rarely 1 – Almost Never
  • 23. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 23 Leadership Strength
  • 24. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 24 Leadership Guidelines 1. Create an Optimistic Climate 2. Promote Collaborative Relationships 3. Encourage Exceptional Performance 4. Focus for High Impact 5. Cultivate Trust
  • 25. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 25 Encourage Exceptional Performance The competitive landscape requires that we set and consistently achieve stretch goals
  • 26. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 26 Leader Behavior: I address performance problems quickly and constructively. Encourage Exceptional Performance What is the impact when the leader fails to address performance problems well?
  • 27. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 27 Leadership Strength
  • 28. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 28 Leadership Guidelines 1. Create an Optimistic Climate 2. Promote Collaborative Relationships 3. Encourage Exceptional Performance 4. Focus for High Impact 5. Cultivate Trust
  • 29. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 29 Focus for High Impact A disciplined approach enables us to stay on course in the face of unpredictable change Give an example of a “disciplined approach” inside an organization.
  • 30. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 30 Focus for High Impact Leader Behavior: I skillfully plan and execute assignments. 5 – Frequently 4 – Sometimes 3 – Occasionally 2 – Rarely 1 – Almost Never
  • 31. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 31 Leadership Strength
  • 32. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 32 Leadership Guidelines 1. Create an Optimistic Climate 2. Promote Collaborative Relationships 3. Encourage Exceptional Performance 4. Focus for High Impact 5. Cultivate Trust
  • 33. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 33 Cultivate Trust Lack of trust cripples an organization’s ability to perform
  • 34. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 34 Cultivate Trust Leader Behavior: I assume people have good intentions. How does this assumption affect the leader’s behavior?
  • 35. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 35 Cultivate Trust What are examples of trust busters at work? What are examples trust builders at work?
  • 36. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 36 Leadership Strength
  • 37. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 37 Leadership Poll What kind of leader are you?
  • 38. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 38 Virtual Leadership To maximize this leadership strength in a virtual world, my best advice is….
  • 39. © 2014 NetSpeed Learning Solutions. All rights reserved. Three Tracks – 24 Modules Leadership Development – 8 modules Performance Management – 8 modules Professional Development – 8 modules Available for classroom and virtual delivery
  • 40. © 2014 NetSpeed Learning Solutions. All rights reserved. Post-Class Reinforcement Job Aid Cards Electronic Magazine NetSpeed On The Job™ NetSpeed Coach® NetSpeed Administrator
  • 41. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 41 Insights and Actions Share one insight or one action you intend to take now.
  • 42. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 42 Complete the Survey Receive: • Three seats in the next NetSpeed Leadership webinar (Delegating Smartly on July 8) • A link to view the slides from this webinar
  • 43. © 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 43 Q & A
  • 44. © 2014 NetSpeed Learning Solutions. All rights reserved. 44