The document summarizes a presentation given by Chris Heuer about the past, present and future of social media and the Drupal content management system. Heuer discusses how social media has evolved from cave paintings to the modern web. He argues that organizations must embrace their role as media companies and look holistically at user experience. While Drupal has potential, it faces challenges in becoming more accessible and growing up from its roots as a platform for developers. Heuer calls on the Drupal community to seriously reflect on how to better serve a diverse range of users.