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tw telecom Network Expansion Project   December 2011
A Unique Set of Network Assets Over  27,000 local and regional fiber route miles  across 75 markets Nearly  14,000 buildings  with fiber based services and connectivity National footprint interconnected with fiber and  10 Gig   IP backbone
We Have A Fully  Differentiated  Asset Massive Local Optical Network Connecting nearly 14,000 enterprise buildings Largest competitive fiber based provider (lit buildings)  True fiber based alternative to the incumbent Managed Quality of Service Robust portfolio of services
Strong Financial Performance 2010 Financial Results $1.273 Billion in Revenue $463 Million in  POSITIVE  M-EBITDA $82 Million in Levered Free Cashflow 1Q 2011 Financial Results $332.5 Million in Revenue $121.4 Million in  POSITIVE  M-EBITDA $12.6 Million in Net Income 2.4% Sequential Revenue Growth 7% Y/Y Revenue Growth Financially Disciplined EBIDTA  Positive  since 1999 Manageable Debt Structure $475 Million Cash and Equivalents on Hand Our Revenue Mix Is Increasingly  Enterprise   Focused… While  Data & IP Revenue Grew 18% *   1Q2011 over 1Q2010 tw telecom  1Q2011 Results *( 1) Adjusted revenue for end of 1Q 2011 and 2010. (2) For a reconciliation to GAAP related numbers please see the supplemental  earnings information on the Company’s website, www.twtelecom.com.
tw telecom – A Corporate History 1993 1996 1998 1999 2000 2001 2003 2006 Time Warner Communications Formed as a JV between U S WEST and Time Warner to deliver residential cable telephony (April, 1993) Time Warner Communications renamed Time Warner Telecom Larissa Herda named President and CEO of Time Warner Telecom (July, 1998) Time Warner Telecom completes offering of $400M in High Yield Notes (July, 1998) Time Warner Telecom completes IPO raising  $290M (May, 1999) Time Warner Telecom completes purchase of GST Communications, completing expansion into 15 new markets (January, 2001) Time Warner Telecom announces expansion into 5 new markets - Minneapolis, Chicago, Atlanta, Columbia, Denver (May, 2000) Time Warner Telecom launches Metro Ethernet product portfolio (March, 2003) Time Warner Telecom completes becomes EBITDA Positive (2Q99) Time Warner Telecom completes Secondary offering raising $925M (April, 2000) Time Warner Telecom completes secondary offering eliminating controlling shareholders becoming fully independent (Sept., 2006) Time Warner Telecom separates from Time Warner Cable (July, 1998) Time Warner Telecom acquires Xspedius Communications, completing expansion into 31 new markets (October, 2006) 2007 Time Warner Telecom rebranded “ tw telecom” (March, 2008) 2008 Time Warner Telecom acquires ISP inc.net (Sept, 1998)
Customer Experience Strategy tw telecom’s  commitment to customer service excellence is based on: passionate people in  local and national customer service  roles customer service choices  personalized to your preferences voice of the customer programs that help us  capture customer feedback  and use it to improve the service we provide With every customer interaction, we strive to Listen, Collaborate and Improve
My Portal - Performance Portal Network performance data delivered graphically to highlight: Network bandwidth utilization Quality of network services Enabling applications management Compliments existing enterprise network management infrastructure to improve total service management Circuit by circuit level detail for Ethernet, MPLS IP VPN, Internet Access services
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Tw Overview For Linked In

  • 1. tw telecom Network Expansion Project December 2011
  • 2. A Unique Set of Network Assets Over 27,000 local and regional fiber route miles across 75 markets Nearly 14,000 buildings with fiber based services and connectivity National footprint interconnected with fiber and 10 Gig IP backbone
  • 3. We Have A Fully Differentiated Asset Massive Local Optical Network Connecting nearly 14,000 enterprise buildings Largest competitive fiber based provider (lit buildings) True fiber based alternative to the incumbent Managed Quality of Service Robust portfolio of services
  • 4. Strong Financial Performance 2010 Financial Results $1.273 Billion in Revenue $463 Million in POSITIVE M-EBITDA $82 Million in Levered Free Cashflow 1Q 2011 Financial Results $332.5 Million in Revenue $121.4 Million in POSITIVE M-EBITDA $12.6 Million in Net Income 2.4% Sequential Revenue Growth 7% Y/Y Revenue Growth Financially Disciplined EBIDTA Positive since 1999 Manageable Debt Structure $475 Million Cash and Equivalents on Hand Our Revenue Mix Is Increasingly Enterprise Focused… While Data & IP Revenue Grew 18% * 1Q2011 over 1Q2010 tw telecom 1Q2011 Results *( 1) Adjusted revenue for end of 1Q 2011 and 2010. (2) For a reconciliation to GAAP related numbers please see the supplemental earnings information on the Company’s website, www.twtelecom.com.
  • 5. tw telecom – A Corporate History 1993 1996 1998 1999 2000 2001 2003 2006 Time Warner Communications Formed as a JV between U S WEST and Time Warner to deliver residential cable telephony (April, 1993) Time Warner Communications renamed Time Warner Telecom Larissa Herda named President and CEO of Time Warner Telecom (July, 1998) Time Warner Telecom completes offering of $400M in High Yield Notes (July, 1998) Time Warner Telecom completes IPO raising $290M (May, 1999) Time Warner Telecom completes purchase of GST Communications, completing expansion into 15 new markets (January, 2001) Time Warner Telecom announces expansion into 5 new markets - Minneapolis, Chicago, Atlanta, Columbia, Denver (May, 2000) Time Warner Telecom launches Metro Ethernet product portfolio (March, 2003) Time Warner Telecom completes becomes EBITDA Positive (2Q99) Time Warner Telecom completes Secondary offering raising $925M (April, 2000) Time Warner Telecom completes secondary offering eliminating controlling shareholders becoming fully independent (Sept., 2006) Time Warner Telecom separates from Time Warner Cable (July, 1998) Time Warner Telecom acquires Xspedius Communications, completing expansion into 31 new markets (October, 2006) 2007 Time Warner Telecom rebranded “ tw telecom” (March, 2008) 2008 Time Warner Telecom acquires ISP inc.net (Sept, 1998)
  • 6. Customer Experience Strategy tw telecom’s commitment to customer service excellence is based on: passionate people in local and national customer service roles customer service choices personalized to your preferences voice of the customer programs that help us capture customer feedback and use it to improve the service we provide With every customer interaction, we strive to Listen, Collaborate and Improve
  • 7. My Portal - Performance Portal Network performance data delivered graphically to highlight: Network bandwidth utilization Quality of network services Enabling applications management Compliments existing enterprise network management infrastructure to improve total service management Circuit by circuit level detail for Ethernet, MPLS IP VPN, Internet Access services