BYOD: Bring Your Own Device or Danger?
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The document discusses the Bring Your Own Device (BYOD) trend, where employees use personal devices for work, highlighting its evolution, benefits, and challenges. It emphasizes the need for companies to adapt policies for device management, security, and employee responsibilities, as the practice has become widespread among enterprises. Surveys indicate significant employee engagement with personal devices at work, but also raise concerns about security and organizational support.
BYOD: Bring Your Own Device or Danger?
- 1. BYOD 1 Goutama Bachtiar BYOD: Bring Your Own Device or Danger? April 16, 2013 T: @goudotmobi W: www.linkedin.com/in/goutama
- 3. BYOD 3 • A seasoned Advisor, Consultant, Corporate Trainer, Content Producer, Writer and Courseware Developer. • 14 years of professional working experiences that includes 12 years of IT Training and Education Management, 9 years’ Technology Consulting and Project Management and 8 years in IT Audit field. • Today he is wearing numerous hats: Advisor at Corporate Angel Investor ‘Global Innovations and Technology Platform’, ISACA Subject Matter Expert, Head of Information Technology at Roligio Group, PMI Program Evaluator, Guest Lecturer at University of Texas at Brownsville, Prasetiya Mulya, Bina Nusantara, Swiss German University as well as Contributor and Columnist in leading media: Asia Technology Site e27.co and TechWireAsia, Forbes Indonesia, DetikINET and InfoKomputer among others. Presenter Profile 18 March 2022 1
- 4. BYOD 4 • Various strategic positions he has helmed are Vice Chairman and Acting Chairman, Executive Board Member, Co-Founder, Country Channel Manager, Project Lead and Group Leader. • As of now, he has delivered, hosted and involved hundreds of training, lectures, conferences, workshops, competitions, seminar, expos across Indonesia and outside the country • Today he also has written triple digit articles concerning ICT, management, business and finance in a variety of local and foreign, in leading media and companies. • Wearing his authorship hat, he has written two books and 17 courseware, majority in English. IT Audit, project management, computerized accounting, statistics app, Document Management Systems, e-learning, to name a few. Presenter Profile (cont’d) 18 March 2022
- 5. “BYOD is one of those things that keeps IT managers awake at night” The Age May 3 2012 (credit to Bruce Dixon)
- 6. BYOD 6 The Story Behind • Bottom-up initiative whereby employees bring their mobile devices to the office and use it for work-related activities. • Mobile devices: notebook, netbook, Tablet, cell phone (feature, smart phone), GPS. • Un-programmed, unplanned at the early stage • Company CANNOT require employee to have or bring devices to office 18 March 2022 Your Logo
- 7. BYOD 7 At those early days • Initiated by US companies mostly in Information Technology industry • Agreed by the company then accommodated in its policies and procedures. • Un-programmed, unplanned at the early stage • Now not only device, but app and services as well 18 March 2022 Your Logo
- 8. BYOD 8 At those early days (cont’d) • Like or dislike, employees are already using their own devices at work frequently (92% smart phones for work every week, 62% at least every day and 30% at least once per week) 18 March 2022 Your Logo
- 9. BYOD 9 Your own footer Your Logo Milestones • Initiated by US companies mostly in Information Technology industry • Agreed by the company then accommodated in its policies and procedures. • Unprogrammed, unplanned at the early stage 18 March 2022 Your Logo
- 10. BYOD 10 Your own footer Your Logo Key Drivers • Human needs and wants • Consumerisation of IT (lower price of gadget and data plan) • Economic crisis (in US, Europe) • Cost saving initiatives in IT spaces • Working environment as competitive advantage 18 March 2022 Your Logo
- 11. BYOD 11 Latest Survey Revealed • Expands to more than 88% of enterprises in US and Europe by the end of 2013 (citing Good latest report) • 55% of BYOD programs are global • Employees cover all costs in 50% of BYOD environments • Only 5% of companies won’t support BYOD this year 18 March 2022 Your Logo
- 12. BYOD 12 Latest Survey Revealed (cont’d) • 33% companies strictly mandate devices used for work purposes and don’t allow any type of employee-provided device • In 8% firms, employees to provide everything (sourcing CompTIA’s 2nd Annual Trends) 18 March 2022 Your Logo
- 13. BYOD 13 Latest Survey Revealed (cont’d) • 50% employees report that their colleague has lost a device with important data (citing Varonis) • 22% said the lost device had security implications for the organization • 86% employees are “device obsessed”, using their personal devices to work day and night • 44% of respondents say they use their personal device to work during meals! 18 March 2022 Your Logo
- 14. BYOD 14 Latest Survey Revealed (cont’d) • 81% Filipino respondents owning two/more devices, and 85% bringing it to work (citing VMWare) • 80% believer to work more efficient • 74% believes they will less-stressed at work • Lack of corporate support (only 32% receive it) • 60% will do self-repair • 52% will do extra miles (search engines etc) to integrate the technology into the workplace 18 March 2022
- 15. BYOD 15 In the U.S. and European countries • Total BYOD and Enterprise Mobility market to reach $181 Billion by 2017 (citing MarketsandMarkets) • A compound annual growth rate of 15.17% • 60% smart phones, 47% tablets and laptops • 59 percent CIOs plan to increase mobile spending in the coming year • A BOOM is on the horizon (?) 18 March 2022
- 16. BYOD 16 What’s in in for the company? • Lower Total Cost of Ownership (TCO) in IT infrastructure acquisition • More conducive working environment • Increase employee productivity. Really? Ask the audience! 18 March 2022
- 17. BYOD 17 What’s in it for the employee? • Utilizing their own gadgets, more sophisticated most probably. Flexibility. • More convenient while working • Any other freedom • Higher level of productivity (70% as Forrester Consulting says) 18 March 2022
- 18. BYOD 18 Things to think about • Management intention particularly CIO or IT Executive(s) • IT Policy including but not limited to devices, IT Security and Information Security • IT Procedures • ‘Buy-in’ within the device • Device data plan, support, and maintenance • Information privacy, confidentiality and audit 18 March 2022
- 19. BYOD 19 Things to think about (cont’d) • Network support and infrastructure • Hardware installation and testing 18 March 2022 Your Logo
- 20. BYOD 20 Employee’s Consequences • Bring devices at your own risk –employee is responsible for keeping it safe and secure • “Do not leave your device in the office, even if the company allows it” • “You are responsible for the appropriate use of your personal computing device” 18 March 2022
- 21. BYOD 21 Employee’s Consequences (cont’d) • In the U.S – 110 working Americans with 50 million smart phones – While only 3% said they received a stipend – 6% said their employers paid for their smart phones outright (citing Cisco Systems) – 11% reported receiving some kind of small reimbursement 18 March 2022 Your Logo
- 22. BYOD 22 Employer’s Trade-off • Companies provide device to employees to standardize and consolidate IT support (39%) • It is more cost effective to provide devices rather than a stipend (31%) • More than half of enterprises allowing BYOD experienced a data breach (citing Decisive Analytics) • Only 12% of employer shut down upon the breach 18 March 2022
- 23. BYOD 23 • 9 of 10 working Americans use personal smart phones for work purposes • 40% do not use passwords to protect them (source: Cisco partner) • 51% connect to unsecured wireless networks • 48% do not disable Bluetooth discoverable mode Security, Security, Security! 18 March 2022
- 24. BYOD 24 As an employee, I am responsible for… For keeping my personal devices secure when I bring them to office 1 2 3 4 5 For keeping my digital accounts secure For what I do on when using technology at office For what I say and do online For making good choices about when and where I use personal devices 18 March 2022
- 25. BYOD 25 As an employer, I am responsible for… 1. Accommodate mobile application management (MAM) into mobile device management (MDM) 2. Provide integration as it is critical for consistent user experience. 66% employees use two/more devices at work (according to Forrester) 3. Pursue a range of solutions: virtual desktops (49%), custom mobile apps for business systems (29%) and moving business apps to cloud accessible through browser (28%) 18 March 2022
- 26. BYOD 26 • How will software licensing be managed? – Employee vs Office licensing – How are costs impacted by various ownerships models? – What about the upgrades? The questions are… 18 March 2022
- 27. BYOD 27 • Responsibility for maintenance of employee devices – Principal, Vendor or Employee? – Lifecycles – How much resources will company allocate? – Think over on data loss and recovery The questions are…(cont’d) 18 March 2022
- 28. BYOD 28 • Responsibility for maintenance of employee devices – Principal, Vendor or Employee? – Lifecycles – How much resources will company allocate? – Think over on data loss and recovery The questions are…(cont’d) 18 March 2022
- 29. BYOD 29 • To what extent will extended warranty and insurance (if any) be mandated or optional? • How will Service Level Agreement (SLA)’s & KPI (Key Performance Indicator)’s be managed? • Ownership and responsibility for loaners and losses? The questions are…(cont’d) 18 March 2022
- 30. BYOD 30 • How the policy of what is on employee’s devices be determined? – Anti virus, office automation, any other apps – Bluetooth, Wi-Fi, Flash Disk – Particular sites, upload, download – Games, social media – Office space, personal space The questions are…(cont’d) 18 March 2022
- 31. BYOD 31 • Ownership on managing compatibilities, storage, viruses and security? – Employer or Employee? • Responsibility for employee devices? – Tracking expenses and costs? The questions are…(cont’d) 18 March 2022
- 32. BYOD 32 • How do company identify criteria to define employee personal devices requirements? – Who defines the functions specifications? – What justifies anything less than a personal devices? – What role does price play? The questions are…(cont’d) 18 March 2022
- 33. BYOD 33 • How far do your HelpDesk services stretch? – How to manage costs? – How to resolve issues and disputes between employee-owned and installed software and employer-owned and installed software? – How to manage problem priorities? The questions are…(cont’d) 18 March 2022
- 34. BYOD 34 Do employer have the expertise, resources and budget to effectively manage a variety of technologies across a variety of platforms? The questions are…(cont’d) 18 March 2022
- 35. BYOD 35 • More and more principals and vendors provides the services and solutions • Data access rights restriction or security software installation to secure company network The future is now 18 March 2022
Editor's Notes
- #2: Presented for Rotaract Semanggi
- #6: Credit to Bruce Dixon
- #36: To address the needs of enterprises, VMware recently unveiled the VMware Horizon Suite, a platform for workforce mobility, which consists of VMware Horizon Workspace, VMware Horizon View and VMware Horizon Mirage that connect end-users to their data, applications and desktops on any device without sacrificing IT security and control.