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Using SmartURLs for Tracking Influence Marketing & Off-Site Content
Warren Whitlock
• B2B Influencer
• Keynote Speaker
• Author
• Digital Marketing Consultant
• @WarrenWhitlock
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Krista LaRiviere
• Cofounder & CEO, gShift
• Keynote Speaker
• Director, SEMPO
• @KristaLariviere
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Let’s Talk About…
 Industry trends
 The importance of on-site content and off-
site content & analytics.
 Influencer marketing & influencer
analytics.
 SmartURLs & kontextURLs
 Bringing it all together: challenges and
solutions for tracking it all.
 Polls, Q&A @WarrenWhitlock @KristaLaRiviere @gShiftLabs
Data intersection: Content Marketing,
Influencer Marketing & SEO
• Search engine optimization is about brand
discovery by keyword & content.
• Social & Social Influencers are now the
distribution channels of brand content.
• Brands are demanding measured results of
their investments into content creation.
• Unique content-level data across an entire web
presence including influencer analytics for
decision making and reporting.
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
CONTENT
IS THE
KINGPIN
“The most important
opportunity is content
as this pervades all the
digital media that we
are using to reach our
audiences.”
Adobe/EConsultancy
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Content
Marketing
Social
Media
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Everyone Has Influence
Set Clear Goals
 One number
 KPIs support this
 Measure steps for optimization
 Easier decisions
 Careful what you choose
 Mass outdated
 Demographics are minor
 Shiny Objects
 Still more we don’t know
Build Relationships
 Social Media let’s your
connect with existing
customers, vendors,
employees and
competitors and their
networks
 One connection can
introduce you to a hungry
market
 Listen and Respond to
their needs
 Avoid the temptation to
make it a sales channel
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Network Effect
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Ways to Empower Influencers
 Find out what they want. See that they get it.
 An offsite conversation will be a much more powerful
endorsement than anything you say about yourself
 Give them content in their preferred format
 Embed links to track in context of their conversation
 Reward what works. Repeat it with the best.
 Be open to new or unknown influencers while focusing on the
ones with the largest networks
 You can’t control people or what they say. You can get more of
what you want by helping others, building relationships and
gratitude
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
On-Site versus Off-Site Content
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Brands are experiencing disruptive change with
67% of a customer’s digital interaction with
brand content is off-site.
The Importance & Reality of Off-Site
Content
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Poll Question #1
Do you know what percentage of your prospects’
interactions with your brand’s content takes place
off-site?
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
“It’s about the long-term process of enhancing both the
brand's web presence asset and the opportunity for
discoverability in search and social, throughout the
prospect's buying cycle and across any device.”
- Krista
What is this all about, really?
Content Needs to Exist Off-Site
Creating content for
your site is not enough.
You need additional
distribution and
amplification using off-
site channels.
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Challenges in Tracking Off-Site Content
Traditional analytics providers rely on
tracking code, and therefore are only
possible on web properties you
control.
33%.
Engagement can happen beyond
what is seen publicly, with content
being shared through dark social.
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
What are SmartURLs?
SmartURLs enable you to track a piece
of content that leverages content tags,
taxonomy and conversion paths for all of
your external and on-site content.
Empowers digital marketers and content
creators to illuminate engagement and
conversion analytics without the use of a
traditional analytics tool.
Influencer Analytics!
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
kontextURLs will provide:
• Branded, vanity short URLs
• Near real-time Content
Performance by Channel
• Long-term data storage
• The true connector of SEO
and Social Media to Content
Marketing
• Influencer Analytics
kontextURLs – the only technology that measures and optimizes both
earned AND Owned Onsite, Offsite and Offline content
What is Influencer Marketing?
Influencer Marketing is driving
A LOT of off-site content &
engagement!
Influencer marketing is developing a
strategy to engage and build
relationships with influencers and
create campaigns that they may
participate in.
Brand influencers are individuals who
have an audience that aligns with your
target market. They are amplifiers!
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Poll Question #2
Is influencer marketing part of your
digital marketing mix today?
Yes
No
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Influencer Marketing as a channel
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Social
Media
SEO & Influencer Marketing
• Using keywords to find influencers
• Understand audience profiles by
demographics.
• Local influencer marketing
• Who’s talking about “smart water” and
related topics.
• Lesser known influencers who can
aggregately expand your potential
audience reach.
• Tracking their impact through the funnel.
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Data: Tomoson
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Read more – gshift.it/DandD
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Identifying Influencers
Poll Question #3
Do you plan on adding influencer marketing to
your online efforts in 2016?
Yes
No
Unsure
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Challenges in Influencer Marketing
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Influencer Marketing meet Influencer Analytics
Poll Question #4
Are you using smartURLs or link shortening
services for your off-site content now?
Yes
No
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Summary
Things to focus on:
• Content distribution & amplification
• Proper analytics for both on-site and off-site
• Consider influencer marketing to extend your audience
• Poll results and Q&A
@WarrenWhitlock @KristaLaRiviere @gShiftLabs
Thank You!
Poll Results
Questions
@WarrenWhitlock @KristaLaRiviere @gShiftLabs

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Using SmartURLs for Tracking Influence Marketing & Off-Site Content

  • 2. Warren Whitlock • B2B Influencer • Keynote Speaker • Author • Digital Marketing Consultant • @WarrenWhitlock @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 3. Krista LaRiviere • Cofounder & CEO, gShift • Keynote Speaker • Director, SEMPO • @KristaLariviere @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 4. Let’s Talk About…  Industry trends  The importance of on-site content and off- site content & analytics.  Influencer marketing & influencer analytics.  SmartURLs & kontextURLs  Bringing it all together: challenges and solutions for tracking it all.  Polls, Q&A @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 5. Data intersection: Content Marketing, Influencer Marketing & SEO • Search engine optimization is about brand discovery by keyword & content. • Social & Social Influencers are now the distribution channels of brand content. • Brands are demanding measured results of their investments into content creation. • Unique content-level data across an entire web presence including influencer analytics for decision making and reporting. @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 6. CONTENT IS THE KINGPIN “The most important opportunity is content as this pervades all the digital media that we are using to reach our audiences.” Adobe/EConsultancy @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 9. Set Clear Goals  One number  KPIs support this  Measure steps for optimization  Easier decisions  Careful what you choose  Mass outdated  Demographics are minor  Shiny Objects  Still more we don’t know
  • 10. Build Relationships  Social Media let’s your connect with existing customers, vendors, employees and competitors and their networks  One connection can introduce you to a hungry market  Listen and Respond to their needs  Avoid the temptation to make it a sales channel @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 12. Ways to Empower Influencers  Find out what they want. See that they get it.  An offsite conversation will be a much more powerful endorsement than anything you say about yourself  Give them content in their preferred format  Embed links to track in context of their conversation  Reward what works. Repeat it with the best.  Be open to new or unknown influencers while focusing on the ones with the largest networks  You can’t control people or what they say. You can get more of what you want by helping others, building relationships and gratitude @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 15. @WarrenWhitlock @KristaLaRiviere @gShiftLabs Brands are experiencing disruptive change with 67% of a customer’s digital interaction with brand content is off-site.
  • 16. The Importance & Reality of Off-Site Content @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 18. Poll Question #1 Do you know what percentage of your prospects’ interactions with your brand’s content takes place off-site? @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 19. @WarrenWhitlock @KristaLaRiviere @gShiftLabs “It’s about the long-term process of enhancing both the brand's web presence asset and the opportunity for discoverability in search and social, throughout the prospect's buying cycle and across any device.” - Krista What is this all about, really?
  • 20. Content Needs to Exist Off-Site Creating content for your site is not enough. You need additional distribution and amplification using off- site channels. @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 21. Challenges in Tracking Off-Site Content Traditional analytics providers rely on tracking code, and therefore are only possible on web properties you control. 33%. Engagement can happen beyond what is seen publicly, with content being shared through dark social. @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 22. What are SmartURLs? SmartURLs enable you to track a piece of content that leverages content tags, taxonomy and conversion paths for all of your external and on-site content. Empowers digital marketers and content creators to illuminate engagement and conversion analytics without the use of a traditional analytics tool. Influencer Analytics! @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 23. @WarrenWhitlock @KristaLaRiviere @gShiftLabs kontextURLs will provide: • Branded, vanity short URLs • Near real-time Content Performance by Channel • Long-term data storage • The true connector of SEO and Social Media to Content Marketing • Influencer Analytics kontextURLs – the only technology that measures and optimizes both earned AND Owned Onsite, Offsite and Offline content
  • 24. What is Influencer Marketing? Influencer Marketing is driving A LOT of off-site content & engagement! Influencer marketing is developing a strategy to engage and build relationships with influencers and create campaigns that they may participate in. Brand influencers are individuals who have an audience that aligns with your target market. They are amplifiers! @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 25. Poll Question #2 Is influencer marketing part of your digital marketing mix today? Yes No @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 26. Influencer Marketing as a channel @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 27. Social Media SEO & Influencer Marketing • Using keywords to find influencers • Understand audience profiles by demographics. • Local influencer marketing • Who’s talking about “smart water” and related topics. • Lesser known influencers who can aggregately expand your potential audience reach. • Tracking their impact through the funnel. @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 29. Read more – gshift.it/DandD @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 31. Poll Question #3 Do you plan on adding influencer marketing to your online efforts in 2016? Yes No Unsure @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 33. @WarrenWhitlock @KristaLaRiviere @gShiftLabs Influencer Marketing meet Influencer Analytics
  • 34. Poll Question #4 Are you using smartURLs or link shortening services for your off-site content now? Yes No @WarrenWhitlock @KristaLaRiviere @gShiftLabs
  • 35. Summary Things to focus on: • Content distribution & amplification • Proper analytics for both on-site and off-site • Consider influencer marketing to extend your audience • Poll results and Q&A @WarrenWhitlock @KristaLaRiviere @gShiftLabs

Editor's Notes

  • #3: Chairman of Vegas Influence. New company. Perhaps best known for writing the first book about Twitter “Twitter Revolution,” First book ever written about twitter. I explained how mobile technologies and social media would revolutionize marketing and business. Nearly everything predicted came true and yet this remains a clear roadmap for the future of business. IBM Futurist – Influencer work for IBM. "Profitable Social Media: Business Results Without Playing Games" follows my no-nonsense, business process approach that reaps quick and continuous results from investments. 
  • #5: Don’t forget to tweet.
  • #6: Talk about gShift
  • #7: Ad Agencies and Media Agencies are starting Content Agencies and adding Content Teams to their organization.
  • #8: We focus a lot on data to understand distribution channels.
  • #9: Warren, What do you recommend…
  • #14: Brands building relationships with their
  • #15: Driven by Social. People want a relationship with your brand. They want to inform themselves. Off of your site.
  • #18: 106 years ago… We know that It is important to realize that mobile’s relevance has actually increased, even if the excitement around it has dipped. Warren has some interesting insight….
  • #21: It need to get out there because that’s where your prospects are!
  • #23: This is how you track off-site content!
  • #25: Amplification
  • #27: 22% of marketers say influencer marketing is their most cost-effective customer acquisition channel. Email received the same percentage, while organic search came in third with 19%. Affiliate marketing performed poorly, ranked most cost-effective by just 2% of marketers. Digital marketers are set to grow investments on earned and owned & earned digital strategies from $8 billion to $13 billion annually from 2014 to 2018.
  • #30: Trying to conduct any form of advertising without analytics to provide insights is like driving without a map. Influencer marketing is no different. You need to be able to make informed decisions on what is having impact and what is not. We recently published a blog post, titled Dumb and Dumber: Brand versus Influencer, which looked at a number of the pain points currently facing the influencer marketing industry. Read more at gshift.it/DandD
  • #31: Warren’s profile from InNetwork
  • #33: Lack of understanding by brands and influencers to track all engagement. Limited insight into content performance by influencer and by channel.