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Australian Business & IT Expo
Emerging Information &
Communication Technologies :
Forum



          29 July, 2010

    James Sankar – Director,
 Applications & Services, AARNet
Domestic Footprint




2
International Footprint




3
IP Traffic Growth - Video
IP Traffic Growth - Video
1. Room based H.323 video - ANU & Manhattan
music school collaborations




    ANU School of Music & Manhattan School of Music
    Professor Adrian Walter, ANU introducing Christianne Orto
    from Manhattan School of Music,
6
1. Room based H.323 video - “Ask an expert”
conferences
  • IIA briefing on copyright – prep/planning for TV like
    program
2. TelePresence: For High level Exec mtgs




            •  Face to face, immersive interaction
                   •  “Just like being there”
                        •  Full HD , 1080p
            •  Easy to use, like dialing the phone
2. TelePresence: For Research & Education
TelePresence Marketplace consolidating




  Polycom RPX             Cisco Telepresence
                          3000




                             LifeSize
                             TelePresence

  Tandberg Telepresence
                               Teliris
Making collaboration easier from more places
3. Personal/Desktop services – multi-skype video
Scalable video platform required to scale/secure 3+ video platforms

• Situation
     – Increased use
     – Increased product/
       service suite
     – Scale, manageability,
       security, reporting
       issues to handle
• Approach to improve
     – Session Border
       controller evaluation
     – Numbering plan
       review
     – Current services to
       be supported
     – New services to be
       created




13
Why eduroam was created
•    Students come with own mobile devices
     expecting to connect

•    Visiting scholars, researchers bound by
     complex policies at institutions

•    different wireless networks on campus =
     duplication, waste, security gaps

•    Overseas campuses access in another
     languages or require data roaming.

•    Regulations, complexity, cost harming
     collaboration and wasting resources
How eduroam works
Eduroam service promotion




     • Eduroam rocks - http://amplicate.com/rocks/eduroam (68%
      love 32% sucks)
     • Eduroam animation – www.eduroam.edu.au
16
Up to 500 unique devices visiting other universities in Australia




      2008
           2009
                              2010

Current eduroam services landscape




•  1800+ sites in Europe (originated there)
•  144 sites in Australia
•  21 sites in Canada
•  10 sites in USA (expected to grow to 100)
•  Interest from Mauritius, Nepal, India,
Storage
AARNet will support customers manage
their growing data storage requirements
efficiently in the cloud by:
 1. Moving CloudStor to production (pending capacity,
    demand)
 2. Developing permanent storage options via commercial
    Cloud
 3. Exploring other innovative services – sandpit/trial
 4. Assessing migration to ARCS/ANDS (for research) with
    support for educationalists/administrators


 Cloudstor Application
  –  Example of international NREN collaboration
  –  “YouSENDit” on Steroids – 30Gb+ files
  –  Upload large files to “cloud” and retrieve from
     “cloud”, assists transfer of large datasets, lecture/
     video content
  –  Simple solution, temporary storage, AAF enabled
Making use of the network – Unmetered access to Digital Content
Providers with AARNet




20
Collaborating to deliver more services and content




21
What’s Next?


•  High resolution visualisation
   for teaching, learning,
   research collaboration, tele-
   health

•  Massive science
   instruments, pushing
   networking boundaries
Optiportals have made headway in Australia!
U Melbourne            U Queensland




AARNet
                       CSIRO Discovery
                       Center Canberra
Using high resolution visualisation technology
Univ. Melbourne - Planning Brain Surgery for Severe Epilepsy




                   Audience in Calit2@UCSD Auditorium

               www.calit2.net/newsroom/release.php?id=1219
Collaboration with SAGE Bridge
•  “A pixel duplicator and splitter
   for Visualcasting”*

•  Allows multiple OptIPortal
   Collaboration

•  Inherently scalable: could
   consume all available
   bandwidth on a core network!

•  Demonstrated at APAN29,
   utilising up to 6.4 Gbps of
   bandwidth

•  Initial 6 month trial includes
   UQ, UniMelb, NICT (Japan) and
   GIST (Korea)


     *Extracted from “Visualcasting: Scalable Real-time Image Distribution in Ultra
     High Resolution Display Environments”, Byungil Jeong, University of Illinois
DVTS: APAN Medical Working Group
Seoul

                        Tokyo





                                       Brisbane





Laparoscopic                          Sydney

Tele-surgery                     27
First Tri-Continental Premier of
     a Streamed 4K Feature Film With Global
     HD Discussion
    4K Film Director,
       Beto Souza




                    Keio Univ., Japan              Calit2@UCSD



Source: Sheldon
Brown, CRCA,
                    San Paulo, Brazil Auditorium
Calit2
                       4K Transmission Over 10Gbps--
                    4 HD Projections from One 4K Projector
Remote Control of Scientific Instruments:
Live Session with JPL and Mars Rover




                    September 17, 2008



        Source: Falko Kuester, Calit2; Michael Sims, NASA
10Gbps Lightpath Collaboratory



                                                                       HD/4k Video Cams
                                            HD/4k Telepresence
                              Instruments
          End User                                                              HPC
          OptIPortal

                    10G
                 Lightpaths



                               National LambdaRail


                                            Data
Campus                                      Repositories
Optical                                     & Clusters
 Switch

                                                           HD/4k Video Images
17 telescopes for 33 Hours!
Australia’s Bid to host the
Square Kilometre Array:
SKA Shortlisted sites:
Australia & Southern Africa




                              Shire of Murchison
                              Towns: 0
                              Population: 110
AARNet services including specific Applications & Services
How does this relate to
business?


  What are the gotchas,
  what do we need to plan
  for, strive for?
8 Trends Impacting our World
                            NBN – in Australia and         E Research Model
                                overseas (Singapore,    targeted government funding;
                                      US, etc)                ARCS/ANDS/AAF




        Video: dominating                                                      Cloud: large companies
                                                                               delivering advantage e.g.,
                voice traffic                 Objective 3:                       Google, Microsoft, Amazon
                                       Developing applications                 etc.
       Social networks                      and services
       & virtual worlds                                                        Virtualisation
     Personal e.g., Facebook                                                   - faster models
          Professional e.g.,                                                   - rapid business development
                     LinkedIn
      Second Life + SLoodle
                                       Mobility           Globalisation
                                  smart phone access,   User expectations of
                                   data capabilities      connectedness
                                    outpacing PCs            anywhere



36
“Killer Apps” over next 3 years
   “APL is a shared services delivery platform … the de facto means by
              which we’ll deliver any network infrastructure”
Technology            Customer feedback
Video                 “Is big and will remain so. How to interconnect with that?”
conferencing:         “HD video is killer app … massive ‘green’ ramifications; is the
                      new ‘email’ for importance in business connectivity”
                      “Video will be transforming our lives in next 5-10 years…
                      social networks and second life virtual worlds will drive
                      collaborations”
Access:               “Killer apps will be anything at the sector level such as
                      storage of datasets or AAF operator … connect additional
                      repositories held in other sectors such as Health images,
                      datasets and rich media repositories”
Cloud computing & “AARNet to be catalyst for [access to] cloud computing (staff
Storage:          mail, data centres, storage)”
                      “AARNet needs to provide the transport layer to storage
                      devices”
                      “Ensure compliance re data storage and access”
National Broadband Network

Network needs of the R&E sector dwarf
 most of the community




                      © 2009, AARNet Pty Ltd
                38
Telstra/Exetel NBN trial: Point Cook
Wireless 802.11N recommended add on, free-to-air/
foxtel coming
Telstra/Exetel NBN trial: Point Cook




                            •    Speeds quoted were to the
                                 exchange not the Net
                            •    Used mobile devices more than
                                 laptop/PC
                            •    Found it hard to get access to many
                                 services or compelling content
                            •    Just did what I usually did, but faster
Telstra/Exetel NBN trial: Point Cook: FTTH: 100 down / 5 Up
Focus Areas – within your organisation
1.    Be clear on what your trying to achieve with ICT, remind yourself regularly.
2.    Address any bushfires, be prepared to use independent experts to assist, fresh eyes,
      especially security, scale, identity mgt, silos  web services
3.    Innovation requires acceptance of failure and disruption but may provide competitive
      advantage, key is how to back winners and mgt of frequency of change, need senior mgt
      support.
4.    Decide on what remains in-house and what can be outsourced “Gmail”.
5.    VoIP/Video wide berth of options and pricing = tie in close to your business processes,
      link to travel budget reduction targets, note productivity gains (inc CO2 emissions), have
      a scalable/secure platform or use “cloud”.
6.    How can ICT drive sales and marketing – viral marketing/social networks?
7.    Have a game plan for ICT investment (ROI), measured outcomes and a vision for where
      you want to be in 3-5 years, review every 18 months, who are your strategic partners to
      leverage strength's?
8.    How to embrace Innovation? Requires acceptance of failure and disruption for
      competitive advantage, key is how to back winners and mgt of frequency of change.
      Project Mgt skills, IT can do culture required
9.    How to recruit and motivate your staff, more ICT can mean more work, what are the
      incentives to drive ICT/new services and retain and motivate staff?
Focus Areas – the customer/supplier
Customer
1.    Services will be expected to be accessed 24x7, how will you respond to that?
2.    Services will be available in the home via the NBN or on the road via 3G/4G, what does that mean for
      your business? How will you respond?
3.    What will access to faster broadband mean to your organisations – pros/cons?

4.    How do you decide what platform (Operating systems, browsers, mobile devices) are worth supporting?


Supplier
1.    How can the supplier relationship be strengthened via ICT? What collaborative apps, workflow changes
      can be made to reduce costs, improve product/quality?
2.    What strengths does your organisation have and where does a partnership help address weaknesses,
      where can ICT facilitate such opportunities
3.    What backend systems (silos) can be redesigned to offer a competitive edge?
4.    How can we embrace the web services world (web 2.0 and 3.0), mobile world (3G, 4G, 5G) and access
      to fibre network access for greater efficiencies, productivity, sales
5.    What are the challenges and threats to this new world (bigger pipes = bigger security concerns?);
      embrace the cloud versus privacy; managing the more disperse/flexible workforce; delivering many
      more channels to the customer/supplier;
Focus Areas – ICT
As ICT becomes EVER MORE critical (Utility level) what is/will be the scorecard on

1.    Network service layer: adequate redundant bandwidth, Quality of Service,
      DNSSEC, IPv6, secure wifi, MPLS,

2.    Middleware and server layer: Identity management, security, access
      controls, account mgt, Redundant virtualised servers, anycast addressing
      support, cfengine change mgt controls, storage, DR measures etc.

3.    Applications layer: wiki/collab platforms, email, finance systems, website,
      social media, voip/video services, inventory, eCommerce etc

4.    Services layer: Robust, scalable unified communications platform;

5.    Support layer: Helpdesk support, training, toolkit for staff to achieve their
      goals.

6.    Management layer: Appropriate resourcing, proper planning (project mgt
      team?), expectations mgt (within, with customers, suppliers) key to managed
      service expectations – service catalogue ICT/business strategy, CIO position
      etc,
My focus areas in AARNet.
            Mission                     Objective 1:
   Prove AARNet’s value…by            Enabling unique
  delivering applications and     real-time collaboration
      services that ensure               capabilities
 customers extract increasing
 value out of the network…by            Objective 2:
understanding our customers        Providing unparalleled
 and understanding technical     levels of connectivity for
 innovations…deliver tangible      customers “anywhere,
improvements in connectivity,             anytime”
 collaboration and storage for
  researchers, educators and           Objective 3:
         administrators            Supporting to manage
                                   growing data storage
                                 requirements in the cloud


45
Thank You

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AARNet services including specific Applications & Services

  • 1. Australian Business & IT Expo Emerging Information & Communication Technologies : Forum 29 July, 2010 James Sankar – Director, Applications & Services, AARNet
  • 6. 1. Room based H.323 video - ANU & Manhattan music school collaborations ANU School of Music & Manhattan School of Music Professor Adrian Walter, ANU introducing Christianne Orto from Manhattan School of Music, 6
  • 7. 1. Room based H.323 video - “Ask an expert” conferences • IIA briefing on copyright – prep/planning for TV like program
  • 8. 2. TelePresence: For High level Exec mtgs •  Face to face, immersive interaction •  “Just like being there” •  Full HD , 1080p •  Easy to use, like dialing the phone
  • 9. 2. TelePresence: For Research & Education
  • 10. TelePresence Marketplace consolidating Polycom RPX Cisco Telepresence 3000 LifeSize TelePresence Tandberg Telepresence Teliris
  • 11. Making collaboration easier from more places
  • 12. 3. Personal/Desktop services – multi-skype video
  • 13. Scalable video platform required to scale/secure 3+ video platforms • Situation – Increased use – Increased product/ service suite – Scale, manageability, security, reporting issues to handle • Approach to improve – Session Border controller evaluation – Numbering plan review – Current services to be supported – New services to be created 13
  • 14. Why eduroam was created •  Students come with own mobile devices expecting to connect •  Visiting scholars, researchers bound by complex policies at institutions •  different wireless networks on campus = duplication, waste, security gaps •  Overseas campuses access in another languages or require data roaming. •  Regulations, complexity, cost harming collaboration and wasting resources
  • 16. Eduroam service promotion • Eduroam rocks - http://amplicate.com/rocks/eduroam (68% love 32% sucks) • Eduroam animation – www.eduroam.edu.au 16
  • 17. Up to 500 unique devices visiting other universities in Australia 2008
 2009
 2010

  • 18. Current eduroam services landscape •  1800+ sites in Europe (originated there) •  144 sites in Australia •  21 sites in Canada •  10 sites in USA (expected to grow to 100) •  Interest from Mauritius, Nepal, India,
  • 19. Storage AARNet will support customers manage their growing data storage requirements efficiently in the cloud by: 1. Moving CloudStor to production (pending capacity, demand) 2. Developing permanent storage options via commercial Cloud 3. Exploring other innovative services – sandpit/trial 4. Assessing migration to ARCS/ANDS (for research) with support for educationalists/administrators Cloudstor Application –  Example of international NREN collaboration –  “YouSENDit” on Steroids – 30Gb+ files –  Upload large files to “cloud” and retrieve from “cloud”, assists transfer of large datasets, lecture/ video content –  Simple solution, temporary storage, AAF enabled
  • 20. Making use of the network – Unmetered access to Digital Content Providers with AARNet 20
  • 21. Collaborating to deliver more services and content 21
  • 22. What’s Next? •  High resolution visualisation for teaching, learning, research collaboration, tele- health •  Massive science instruments, pushing networking boundaries
  • 23. Optiportals have made headway in Australia! U Melbourne U Queensland AARNet CSIRO Discovery Center Canberra
  • 24. Using high resolution visualisation technology Univ. Melbourne - Planning Brain Surgery for Severe Epilepsy Audience in Calit2@UCSD Auditorium www.calit2.net/newsroom/release.php?id=1219
  • 25. Collaboration with SAGE Bridge •  “A pixel duplicator and splitter for Visualcasting”* •  Allows multiple OptIPortal Collaboration •  Inherently scalable: could consume all available bandwidth on a core network! •  Demonstrated at APAN29, utilising up to 6.4 Gbps of bandwidth •  Initial 6 month trial includes UQ, UniMelb, NICT (Japan) and GIST (Korea) *Extracted from “Visualcasting: Scalable Real-time Image Distribution in Ultra High Resolution Display Environments”, Byungil Jeong, University of Illinois
  • 26. DVTS: APAN Medical Working Group
  • 27. Seoul
 Tokyo
 Brisbane
 Laparoscopic Sydney
 Tele-surgery 27
  • 28. First Tri-Continental Premier of a Streamed 4K Feature Film With Global HD Discussion 4K Film Director, Beto Souza Keio Univ., Japan Calit2@UCSD Source: Sheldon Brown, CRCA, San Paulo, Brazil Auditorium Calit2 4K Transmission Over 10Gbps-- 4 HD Projections from One 4K Projector
  • 29. Remote Control of Scientific Instruments: Live Session with JPL and Mars Rover September 17, 2008 Source: Falko Kuester, Calit2; Michael Sims, NASA
  • 30. 10Gbps Lightpath Collaboratory HD/4k Video Cams HD/4k Telepresence Instruments End User HPC OptIPortal 10G Lightpaths National LambdaRail Data Campus Repositories Optical & Clusters Switch HD/4k Video Images
  • 31. 17 telescopes for 33 Hours!
  • 32. Australia’s Bid to host the Square Kilometre Array:
  • 33. SKA Shortlisted sites: Australia & Southern Africa Shire of Murchison Towns: 0 Population: 110
  • 35. How does this relate to business? What are the gotchas, what do we need to plan for, strive for?
  • 36. 8 Trends Impacting our World NBN – in Australia and E Research Model overseas (Singapore, targeted government funding; US, etc) ARCS/ANDS/AAF Video: dominating Cloud: large companies delivering advantage e.g., voice traffic Objective 3: Google, Microsoft, Amazon Developing applications etc. Social networks and services & virtual worlds Virtualisation Personal e.g., Facebook - faster models Professional e.g., - rapid business development LinkedIn Second Life + SLoodle Mobility Globalisation smart phone access, User expectations of data capabilities connectedness outpacing PCs anywhere 36
  • 37. “Killer Apps” over next 3 years “APL is a shared services delivery platform … the de facto means by which we’ll deliver any network infrastructure” Technology Customer feedback Video “Is big and will remain so. How to interconnect with that?” conferencing: “HD video is killer app … massive ‘green’ ramifications; is the new ‘email’ for importance in business connectivity” “Video will be transforming our lives in next 5-10 years… social networks and second life virtual worlds will drive collaborations” Access: “Killer apps will be anything at the sector level such as storage of datasets or AAF operator … connect additional repositories held in other sectors such as Health images, datasets and rich media repositories” Cloud computing & “AARNet to be catalyst for [access to] cloud computing (staff Storage: mail, data centres, storage)” “AARNet needs to provide the transport layer to storage devices” “Ensure compliance re data storage and access”
  • 38. National Broadband Network Network needs of the R&E sector dwarf most of the community © 2009, AARNet Pty Ltd 38
  • 39. Telstra/Exetel NBN trial: Point Cook Wireless 802.11N recommended add on, free-to-air/ foxtel coming
  • 40. Telstra/Exetel NBN trial: Point Cook •  Speeds quoted were to the exchange not the Net •  Used mobile devices more than laptop/PC •  Found it hard to get access to many services or compelling content •  Just did what I usually did, but faster
  • 41. Telstra/Exetel NBN trial: Point Cook: FTTH: 100 down / 5 Up
  • 42. Focus Areas – within your organisation 1.  Be clear on what your trying to achieve with ICT, remind yourself regularly. 2.  Address any bushfires, be prepared to use independent experts to assist, fresh eyes, especially security, scale, identity mgt, silos  web services 3.  Innovation requires acceptance of failure and disruption but may provide competitive advantage, key is how to back winners and mgt of frequency of change, need senior mgt support. 4.  Decide on what remains in-house and what can be outsourced “Gmail”. 5.  VoIP/Video wide berth of options and pricing = tie in close to your business processes, link to travel budget reduction targets, note productivity gains (inc CO2 emissions), have a scalable/secure platform or use “cloud”. 6.  How can ICT drive sales and marketing – viral marketing/social networks? 7.  Have a game plan for ICT investment (ROI), measured outcomes and a vision for where you want to be in 3-5 years, review every 18 months, who are your strategic partners to leverage strength's? 8.  How to embrace Innovation? Requires acceptance of failure and disruption for competitive advantage, key is how to back winners and mgt of frequency of change. Project Mgt skills, IT can do culture required 9.  How to recruit and motivate your staff, more ICT can mean more work, what are the incentives to drive ICT/new services and retain and motivate staff?
  • 43. Focus Areas – the customer/supplier Customer 1.  Services will be expected to be accessed 24x7, how will you respond to that? 2.  Services will be available in the home via the NBN or on the road via 3G/4G, what does that mean for your business? How will you respond? 3.  What will access to faster broadband mean to your organisations – pros/cons? 4.  How do you decide what platform (Operating systems, browsers, mobile devices) are worth supporting? Supplier 1.  How can the supplier relationship be strengthened via ICT? What collaborative apps, workflow changes can be made to reduce costs, improve product/quality? 2.  What strengths does your organisation have and where does a partnership help address weaknesses, where can ICT facilitate such opportunities 3.  What backend systems (silos) can be redesigned to offer a competitive edge? 4.  How can we embrace the web services world (web 2.0 and 3.0), mobile world (3G, 4G, 5G) and access to fibre network access for greater efficiencies, productivity, sales 5.  What are the challenges and threats to this new world (bigger pipes = bigger security concerns?); embrace the cloud versus privacy; managing the more disperse/flexible workforce; delivering many more channels to the customer/supplier;
  • 44. Focus Areas – ICT As ICT becomes EVER MORE critical (Utility level) what is/will be the scorecard on 1.  Network service layer: adequate redundant bandwidth, Quality of Service, DNSSEC, IPv6, secure wifi, MPLS, 2.  Middleware and server layer: Identity management, security, access controls, account mgt, Redundant virtualised servers, anycast addressing support, cfengine change mgt controls, storage, DR measures etc. 3.  Applications layer: wiki/collab platforms, email, finance systems, website, social media, voip/video services, inventory, eCommerce etc 4.  Services layer: Robust, scalable unified communications platform; 5.  Support layer: Helpdesk support, training, toolkit for staff to achieve their goals. 6.  Management layer: Appropriate resourcing, proper planning (project mgt team?), expectations mgt (within, with customers, suppliers) key to managed service expectations – service catalogue ICT/business strategy, CIO position etc,
  • 45. My focus areas in AARNet. Mission Objective 1: Prove AARNet’s value…by Enabling unique delivering applications and real-time collaboration services that ensure capabilities customers extract increasing value out of the network…by Objective 2: understanding our customers Providing unparalleled and understanding technical levels of connectivity for innovations…deliver tangible customers “anywhere, improvements in connectivity, anytime” collaboration and storage for researchers, educators and Objective 3: administrators Supporting to manage growing data storage requirements in the cloud 45