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BIG
DATA
for
HR
“It’sallaboutamplification.”
Big Data for HR
Big Data for HR
THE LIBRARY OF
ALEXANDRIA
IS THE FIRST
BIG DATA
INFRASTRUCTURE
IN THE WORLD
HISTORY.
Data is not new. Big is not new.
Galileo Galilei, On Saturn.
The first and most
beautiful data
visualization on
earth.
“The best statistical graphic ever drawn”, Edward Tufte.
The first and most
beautiful data
visualization on
earth.
Data is not new. Big is not new.
The new in Big Data is…
Fact. We entered a data-driven society.
We entered the age of information. Human
information is growing three times faster than
structured, corporate data. We can’t ignore
them both anymore.
All decisions will soon be made
out of data.
WE SWITCH FROM “GUESS” TO “KNOW”.
>
Huge opportunities are
missed. Swan Insights
helps organizations take
the most of external
data, delivering strategic
insights as the fuel for
decision-making and
targeted actions.
However, tons of data
are still under-exploited. Today,
companies can’t ignore
those facts to ensure their
business sustainability and
competitiveness.
A couple of figures.
$600 buys you a disk drive that can
store all of the world’s music
7 billion mobile phones in
use in 2012
40 billion pieces of content shared
on Facebook every month
Source: McKinsey
A couple of figures.
0
2
4
6
8
10
12
2013 2014 2015 2016 2017 2018 2019 20
Data Growth
IT Spending
Source: McKinsey
Big Data Use Cases.
Source: SAP 2013
Workforce Science.
“Work Force Science is absolutely the way
forward. Most companies have been
flying completely blind.”
Peter Cappelli
Director of the Center for Human Resources at the Wharton School of the University
of Pennsylvania
Workforce Science.
Corporate e-mail
Graph
Data-driven Office.
The Graph. A New Paradigm.
Three disregarded new rules.
When you hire an individual, you
potentially hire his whole social
network along with him.
When you fire an individual, you
potentially fire his whole social
network along with him.
When an individual works for you,
his whole social network can work
for you, too. For good, of for bad.
HOW DO WE DO THAT
CM Tools are here
INSIDE
VIEW
OUTSIDE
VIEW
PAST
 FUTURE
Corporate Cockpits

Standard B.I.
Historical Social
Data Analysis
Analytics
Machine-learning
Algorithms
Prediction
Social Web Data
Open Data
Machine-learning
Algorithms
Corporate Data
My LinkedIn Graph.
Big Data for HR
Big Data for HR
Big Data for HR
Personal Characterization
OUTPUT Lifestyle & Interests
job area
sports
music
food
arts
personality
others (travel, nature, etc)
Socio-Demographics
financials
work/revenues
employability
socio-environment
real estate
mobility/cars
enterprises
Prescriptive
Analysis
LEAD TO ACTION
(data-driven operations)
Data-Modeling
From hierarchy to socialligence.
From hierarchy to socialligence.
From hierarchy to socialligence.
YOUR
COMPANY
Use Cases.
The next 5 benefits can easily be
deployed within your
organization. Yet, the potential is
huge and Swan is constantly
improving the service.
DaTalent Use Cases.
SAMPLES OF BENEFITS
YOU CAN DRAW FROM
THE DATALENT.
> >
>>>
Your Social Footprint.
WE IDENTIFY YOUR COMPANY’S
OPENESS TO THE SOCIAL WORLD
THROUGH YOUR EMPLOYEES’
CONNECTEDNESS.
Smart Hiring.
WE IDENTIFY TALENTS FROM YOUR
STAFF’S NETWORK. HIRING PEOPLE
SIMILAR TO YOUR BEST
EMPLOYEES.
Find Ambassadors.
WE PROVIDE FREE MARKETING
CHANNELS THROUGH YOUR MOST
CONNECTED AND INFLUENT
PEOPLE.
Hidden Talents.
WE SURFACE HIDDEN
COMMUNITIES AND HIDDEN
TALENTS TO HELP YOU PERFORM
WITH YOUR ACTIVITY.
Productivity.
WE IDENTIFY PRODUCTIVITY GAPS
AND FIND OPPORTUNITIES TO FILL
THEM THROUGH YOUR
EMPLOYEES' NETWORK.
THE EMPLOYEE LIFECYCLE
1
HIRE
the right talents
2
ONBOARD
fast up to speed
3
WORK
better
4
EVALAUTE
performance
5
MARKETING
ambassadors
6
RETAIN
best people
7
END
relationship
Each step is enlightened by
social & open data insights
THE EMPLOYEE LIFECYCLE
1
HIRE
the right talents
IDENTIFY CAREER MOVES
Automatic identification of
potential hires in employees’
connections, based on multiple
parameters.
SLG Data Product: CareerMoveSpotting ™ (CMS)
CONTACT POTENTIAL
CANDIDATES
Use your employees as contact
relays to attract connected
candidates. Gather testimonials
and pre-opinions.
SLG Data Product: StaffBridgesToCandidates ™ (SBC)
SAVE HEAD HUNTERS FEES
Birds of a feather flock
together. You will likely find the
right candidates around your
existing staff.
SLG Data Product: CareerMoveSpotting ™ (CMS)
PRE-EVALUATE CANDIDATES
Social data are 100 times
much revealing than a standard
resume. Use social profile to
add evaluation layers.
SLG Data Product: SocialResumeGenerator ™ (SRG)
THE EMPLOYEE LIFECYCLE
2
ONBOARD
fast up-to-speed
WELCOME IN FRIENDS
Facilitate onboarding by
identifying the new hire’s
connection within the staff.
Create easy and fast mentoring
and sponsoring.
SLG Data Product: WelcomeInFriends ™ (WIF)
CREATE AN IMMEDIATE
INTERNAL EXPERT NETWORK
Identify the right future expert
colleagues for the new hire
according to his job description.
SLG Data Product: ImmediateNetworkMapping ™ (INM)
START WITH A COMFORT ZONE
Assign first tasks that you know
being in the new hire’s comfort
zone to speed up a good settle.
SLG Data Product: ComfortZoneMapping ™ (CZM)
THE EMPLOYEE LIFECYCLE
3
WORK
better
IDENTIFY TRENDS IN THE
CLOSE MARKET & STAFF
By monitoring what your staff
and connections are
publishing, get insights on your
sector from inside.
SLG Data Product: PublishingTrendsJournals ™ (PTJ)
CONNECT EXPERTISE OFFER
AND DEMAND
Easily and immediately connect
people who search and people
who own. Inside and outside.
SLG Data Product: ExpertiseOfferAndDemand ™ (EOD)
SURFACE HIDDEN COMMUNITIES
Identify groups of common
interests in your personnel (work
areas and hobbies).
SLG Data Product: SurfaceHiddenCommunities ™ (SHC)
MAKE EXTERNAL
INTELLIGENCE AVAILABLE
Monitor your staff and its
connections publications based
on keywords.
SLG Data Product: KeywordsBasedMonitoring ™ (KBM)
CREATE STRATEGIC TASK
FORCES
Identify the early adopters
within your staff and put them
at work.
SLG Data Product: KeywordsBasedMonitoring ™ (KBM)
THE EMPLOYEE LIFECYCLE
4
EVALUATE
performance
INTEGRATE KLOUT AND
INTERNAL KPI
Enrich your Performance
Indicators with Klout scores
and other social records. Use
the Socialligence Ranking.
SLG Data Product: SocialPerformanceRank™ (SPR)
TRACK EXTERNAL
RELATIONSHIPS
Gather the external relationships
your employees have with
clients, partners, colleagues,
competitors.
SLG Data Product: ExternalRelationshipsTracking ™ (ERT)
OPTIMISE EVALUATION
INTERVIEWS
Generate rich social yearly
journals to get an overview of an
employee’s social engagement.
SLG Data Product: SocialYearlyJournals ™ (SYJ)
THE EMPLOYEE LIFECYCLE
5
MARKETING
ambassadors
USE YOUR EMPLOYEES AS
COMMUNICATION RELAYS
Engage your employees to relay
your marketing campaigns and
craft your company’s
reputation.
SLG Data Product: EmployeeAsAmbassador ™ (EAA)
IDENTIFY INTERNAL AND
EXTERNAL INFLUENCERS
Optimize your campaigns by
identifying real influencers
among your staff and its
connections.
SLG Data Product: InfluencersSpottingTool ™ (IST)
MONITOR YOUR
COMMUNICATION SPREADING
Monitor the spreading of your
messages from employees to
their direct connections.
SLG Data Product: CommunicationReachMonitoring ™
(CRM)
THE EMPLOYEE LIFECYCLE
6
RETAIN
best people
IDENTIFY POTENTIAL LEAVERS
Identify the employees planning
to leave your company, thanks
to a combination of selected
parameters.
SLG Data Product: EmployeeChurnSpotting ™ (ECS)
REWARD ENGAGED
EMPLOYEES
Rank employees according to
their propensity to engage
internally and externally.
SLG Data Product: SocialPerformanceRank ™ (SPR)
IDENTIFY STARS AND NUGGETS
Know which people you should
cherish to reduce risk of leaving.
SLG Data Product: StarEmployeesSpotting ™ (SES)
THE EMPLOYEE LIFECYCLE
7
END
relationship
MONITOR FIRING IMPACT
Evaluate the potential negative
impact of lay-offs throughout
the staff and the employee’s
connections.
SLG Data Product: FiringImpactMonitoring ™ (FIM)
ENCOURAGE AND MONITOR
ALUMNI NETWORKS
Get insights on your former
employees’ new life and
encourage them to keep
engaged.
SLG Data Product: AlumniSpottingMachine ™ (ASM)
IDENTIFY BAD INFLUENCERS
Identify employees that spread
negative information about your
company, products or services.
SLG Data ProductBadInfluencersSpotting ™ (BIS)
DATA SOURCES
BIG DATA ANALYSIS METHODS
WEB DATA SOCIAL DATA OPEN DATA ACQUIRED DATA YOUR DATA
MICRO
SEGMENTATION
CUSTOMER
INTELLIGENCE
PREDICTIVE
MODELING
PRESCRIPTIVE
ANALYSIS
BEHAVIORAL
OUTLOOK
WHAT-IF
SCENARIOS
SENTIMENT
ANALYSIS / NLP
DATA-DRIVEN OPERATIONS
DATA-DRIVEN
CAMPAIGNS
ACTIVATION PROJECT
MANAGEMENT
INFORMATION
SYSTEMS LOOPBACK
SPECIFIC
ACTIONS
STRATEGIC
CONSULTING
Thank you!
Contact Swan Insights.
>
Corporate
Headquarters.
Swan Insights s.a.
Gulledelle, 94
B-1200 Brussels
Belgium
Ph. +32 2 880 51 61
contact@swaninsights.com
swaninsights.com
>
Laurent Kinet.
laurent@swaninsights.com
CEO
Jean-Philippe Schepens.
j-p@swaninsights.com
CCO
>
Swan on LinkedIn.
company/swan-insights
Get our news and insights
about Big Data and Social
Web Analysis
>
FOR BUSINESS ENQUIRY
>
We’d be glad to present our
DataGraph and to demo our
results during a personalized
meeting. Just contact us.
Swan Insights complies with all
European regulations on
privacy matters.

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Big Data for HR

  • 4. THE LIBRARY OF ALEXANDRIA IS THE FIRST BIG DATA INFRASTRUCTURE IN THE WORLD HISTORY.
  • 5. Data is not new. Big is not new. Galileo Galilei, On Saturn. The first and most beautiful data visualization on earth.
  • 6. “The best statistical graphic ever drawn”, Edward Tufte. The first and most beautiful data visualization on earth. Data is not new. Big is not new.
  • 7. The new in Big Data is…
  • 8. Fact. We entered a data-driven society. We entered the age of information. Human information is growing three times faster than structured, corporate data. We can’t ignore them both anymore. All decisions will soon be made out of data. WE SWITCH FROM “GUESS” TO “KNOW”. > Huge opportunities are missed. Swan Insights helps organizations take the most of external data, delivering strategic insights as the fuel for decision-making and targeted actions. However, tons of data are still under-exploited. Today, companies can’t ignore those facts to ensure their business sustainability and competitiveness.
  • 9. A couple of figures. $600 buys you a disk drive that can store all of the world’s music 7 billion mobile phones in use in 2012 40 billion pieces of content shared on Facebook every month Source: McKinsey
  • 10. A couple of figures. 0 2 4 6 8 10 12 2013 2014 2015 2016 2017 2018 2019 20 Data Growth IT Spending Source: McKinsey
  • 11. Big Data Use Cases. Source: SAP 2013
  • 12. Workforce Science. “Work Force Science is absolutely the way forward. Most companies have been flying completely blind.” Peter Cappelli Director of the Center for Human Resources at the Wharton School of the University of Pennsylvania
  • 15. The Graph. A New Paradigm.
  • 16. Three disregarded new rules. When you hire an individual, you potentially hire his whole social network along with him. When you fire an individual, you potentially fire his whole social network along with him. When an individual works for you, his whole social network can work for you, too. For good, of for bad.
  • 17. HOW DO WE DO THAT CM Tools are here INSIDE VIEW OUTSIDE VIEW PAST FUTURE Corporate Cockpits Standard B.I. Historical Social Data Analysis Analytics Machine-learning Algorithms Prediction Social Web Data Open Data Machine-learning Algorithms Corporate Data
  • 22. Personal Characterization OUTPUT Lifestyle & Interests job area sports music food arts personality others (travel, nature, etc) Socio-Demographics financials work/revenues employability socio-environment real estate mobility/cars enterprises Prescriptive Analysis LEAD TO ACTION (data-driven operations) Data-Modeling
  • 23. From hierarchy to socialligence.
  • 24. From hierarchy to socialligence.
  • 25. From hierarchy to socialligence. YOUR COMPANY
  • 26. Use Cases. The next 5 benefits can easily be deployed within your organization. Yet, the potential is huge and Swan is constantly improving the service. DaTalent Use Cases. SAMPLES OF BENEFITS YOU CAN DRAW FROM THE DATALENT. > > >>> Your Social Footprint. WE IDENTIFY YOUR COMPANY’S OPENESS TO THE SOCIAL WORLD THROUGH YOUR EMPLOYEES’ CONNECTEDNESS. Smart Hiring. WE IDENTIFY TALENTS FROM YOUR STAFF’S NETWORK. HIRING PEOPLE SIMILAR TO YOUR BEST EMPLOYEES. Find Ambassadors. WE PROVIDE FREE MARKETING CHANNELS THROUGH YOUR MOST CONNECTED AND INFLUENT PEOPLE. Hidden Talents. WE SURFACE HIDDEN COMMUNITIES AND HIDDEN TALENTS TO HELP YOU PERFORM WITH YOUR ACTIVITY. Productivity. WE IDENTIFY PRODUCTIVITY GAPS AND FIND OPPORTUNITIES TO FILL THEM THROUGH YOUR EMPLOYEES' NETWORK.
  • 27. THE EMPLOYEE LIFECYCLE 1 HIRE the right talents 2 ONBOARD fast up to speed 3 WORK better 4 EVALAUTE performance 5 MARKETING ambassadors 6 RETAIN best people 7 END relationship Each step is enlightened by social & open data insights
  • 28. THE EMPLOYEE LIFECYCLE 1 HIRE the right talents IDENTIFY CAREER MOVES Automatic identification of potential hires in employees’ connections, based on multiple parameters. SLG Data Product: CareerMoveSpotting ™ (CMS) CONTACT POTENTIAL CANDIDATES Use your employees as contact relays to attract connected candidates. Gather testimonials and pre-opinions. SLG Data Product: StaffBridgesToCandidates ™ (SBC) SAVE HEAD HUNTERS FEES Birds of a feather flock together. You will likely find the right candidates around your existing staff. SLG Data Product: CareerMoveSpotting ™ (CMS) PRE-EVALUATE CANDIDATES Social data are 100 times much revealing than a standard resume. Use social profile to add evaluation layers. SLG Data Product: SocialResumeGenerator ™ (SRG)
  • 29. THE EMPLOYEE LIFECYCLE 2 ONBOARD fast up-to-speed WELCOME IN FRIENDS Facilitate onboarding by identifying the new hire’s connection within the staff. Create easy and fast mentoring and sponsoring. SLG Data Product: WelcomeInFriends ™ (WIF) CREATE AN IMMEDIATE INTERNAL EXPERT NETWORK Identify the right future expert colleagues for the new hire according to his job description. SLG Data Product: ImmediateNetworkMapping ™ (INM) START WITH A COMFORT ZONE Assign first tasks that you know being in the new hire’s comfort zone to speed up a good settle. SLG Data Product: ComfortZoneMapping ™ (CZM)
  • 30. THE EMPLOYEE LIFECYCLE 3 WORK better IDENTIFY TRENDS IN THE CLOSE MARKET & STAFF By monitoring what your staff and connections are publishing, get insights on your sector from inside. SLG Data Product: PublishingTrendsJournals ™ (PTJ) CONNECT EXPERTISE OFFER AND DEMAND Easily and immediately connect people who search and people who own. Inside and outside. SLG Data Product: ExpertiseOfferAndDemand ™ (EOD) SURFACE HIDDEN COMMUNITIES Identify groups of common interests in your personnel (work areas and hobbies). SLG Data Product: SurfaceHiddenCommunities ™ (SHC) MAKE EXTERNAL INTELLIGENCE AVAILABLE Monitor your staff and its connections publications based on keywords. SLG Data Product: KeywordsBasedMonitoring ™ (KBM) CREATE STRATEGIC TASK FORCES Identify the early adopters within your staff and put them at work. SLG Data Product: KeywordsBasedMonitoring ™ (KBM)
  • 31. THE EMPLOYEE LIFECYCLE 4 EVALUATE performance INTEGRATE KLOUT AND INTERNAL KPI Enrich your Performance Indicators with Klout scores and other social records. Use the Socialligence Ranking. SLG Data Product: SocialPerformanceRank™ (SPR) TRACK EXTERNAL RELATIONSHIPS Gather the external relationships your employees have with clients, partners, colleagues, competitors. SLG Data Product: ExternalRelationshipsTracking ™ (ERT) OPTIMISE EVALUATION INTERVIEWS Generate rich social yearly journals to get an overview of an employee’s social engagement. SLG Data Product: SocialYearlyJournals ™ (SYJ)
  • 32. THE EMPLOYEE LIFECYCLE 5 MARKETING ambassadors USE YOUR EMPLOYEES AS COMMUNICATION RELAYS Engage your employees to relay your marketing campaigns and craft your company’s reputation. SLG Data Product: EmployeeAsAmbassador ™ (EAA) IDENTIFY INTERNAL AND EXTERNAL INFLUENCERS Optimize your campaigns by identifying real influencers among your staff and its connections. SLG Data Product: InfluencersSpottingTool ™ (IST) MONITOR YOUR COMMUNICATION SPREADING Monitor the spreading of your messages from employees to their direct connections. SLG Data Product: CommunicationReachMonitoring ™ (CRM)
  • 33. THE EMPLOYEE LIFECYCLE 6 RETAIN best people IDENTIFY POTENTIAL LEAVERS Identify the employees planning to leave your company, thanks to a combination of selected parameters. SLG Data Product: EmployeeChurnSpotting ™ (ECS) REWARD ENGAGED EMPLOYEES Rank employees according to their propensity to engage internally and externally. SLG Data Product: SocialPerformanceRank ™ (SPR) IDENTIFY STARS AND NUGGETS Know which people you should cherish to reduce risk of leaving. SLG Data Product: StarEmployeesSpotting ™ (SES)
  • 34. THE EMPLOYEE LIFECYCLE 7 END relationship MONITOR FIRING IMPACT Evaluate the potential negative impact of lay-offs throughout the staff and the employee’s connections. SLG Data Product: FiringImpactMonitoring ™ (FIM) ENCOURAGE AND MONITOR ALUMNI NETWORKS Get insights on your former employees’ new life and encourage them to keep engaged. SLG Data Product: AlumniSpottingMachine ™ (ASM) IDENTIFY BAD INFLUENCERS Identify employees that spread negative information about your company, products or services. SLG Data ProductBadInfluencersSpotting ™ (BIS)
  • 35. DATA SOURCES BIG DATA ANALYSIS METHODS WEB DATA SOCIAL DATA OPEN DATA ACQUIRED DATA YOUR DATA MICRO SEGMENTATION CUSTOMER INTELLIGENCE PREDICTIVE MODELING PRESCRIPTIVE ANALYSIS BEHAVIORAL OUTLOOK WHAT-IF SCENARIOS SENTIMENT ANALYSIS / NLP DATA-DRIVEN OPERATIONS DATA-DRIVEN CAMPAIGNS ACTIVATION PROJECT MANAGEMENT INFORMATION SYSTEMS LOOPBACK SPECIFIC ACTIONS STRATEGIC CONSULTING
  • 37. Contact Swan Insights. > Corporate Headquarters. Swan Insights s.a. Gulledelle, 94 B-1200 Brussels Belgium Ph. +32 2 880 51 61 contact@swaninsights.com swaninsights.com > Laurent Kinet. laurent@swaninsights.com CEO Jean-Philippe Schepens. j-p@swaninsights.com CCO > Swan on LinkedIn. company/swan-insights Get our news and insights about Big Data and Social Web Analysis > FOR BUSINESS ENQUIRY > We’d be glad to present our DataGraph and to demo our results during a personalized meeting. Just contact us. Swan Insights complies with all European regulations on privacy matters.