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How to Become a Data Driven Content
Marketer
Jeff Riddall
VP Product and Customer Success
jeff.riddall@getmintent.com
Mintent.id/ELU-DataDrivenContent @getmintent
hello
• VP Product & Customer Success
• 20+ years of digital marketing experience
• 9+ years with Mintent
• Blogger
• Social Media Addict
• Craft Beer Snob
• Former Hockey Dad (imahockeydad.com)
jeff.riddall@gshiftlabs.com
@Jriddall on Twitter
JRiddall on LinkedIn
jeffriddall on Instagram
jeff-riddall on Snapchat
Jeff Riddall on Facebook
Mintent.id/ELU-DataDrivenContent @getmintent
agenda
● The Modern Marketer’s Growing Dilemma
● Managing Your Web Presence
● Search and Social
● Who and Where is Your Audience?
● Content is Still King
● Optimize Your Content
● Distribute Your Content
● Measure Everything
● Q & A
Mintent.id/ELU-DataDrivenContent @getmintent
the marketer’s growing dilemma
“Customers have moved from a discrete
linear purchase path to moving at their pace
when and wherever they want”
Gartner 2015
“70% of the buyers journey is complete before
a buyer even reaches out to sales”
Sirius Decisions
Mintent.id/ELU-DataDrivenContent @getmintent
myth of the buyer’s journey
Mintent.id/ELU-DataDrivenContent @getmintent
in travel, the funnel is a pretzel
Research conducted by Nielsen for Google in 2014
showed customers spend an average of 53 days
booking their trip, during which they view 28
different sites over 76 sessions, while more than half
of travelers use social media for travel tips.
http://www.traveltrends.biz/ttn555-consumers-overwhelmed-as-funnel-turns-to-pretzel/
Mintent.id/ELU-DataDrivenContent @getmintent
your web presence
• Encompasses all of your brand’s
digital points of presence:
– Your website
– Off-site content – blog posts,
articles, press releases
– Social media accounts and posts
– YouTube and other video networks
– Social local – Yelp, TripAdvisor
– Review sites
– Directory listings
– Paid Ads
– User generated content
– Dark Social - email, messaging apps
Mintent.id/ELU-DataDrivenContent @getmintent
it all starts with organic search
Search and social play an important role for customers throughout the customer
life cycle. People turn to both search and social channels throughout the stages
of their journey – with over 90% of customers report they use search at every
stage of their customer lifecycle and over 85% of customers saying they use
social channels for discovery and consideration or purchase.
Forrester, April 2016
Mintent.id/ELU-DataDrivenContent @getmintent
mobile organic search
https://www.thinkwithgoogle.com/consumer-insights/consumer-travel-smartphone-usage/
Mintent.id/ELU-DataDrivenContent @getmintent
then it all goes social
• Customers visit your website to make sure you
exist and are credible
• Research is done outside of your website
through social media or via people (influencers)
customers trust
• Positive or negative feedback can be published
at any time during the process
• These conversations are happening whether
you acknowledge them or not
Mintent.id/ELU-DataDrivenContent @getmintent
but which social
• Which goals do you want to achieve with social
media marketing? Do you want to improve brand
awareness or generate leads?
• Which channels does your target audience use?
• What kind of content do you plan to create? Will it
be more of image-based content, blog post links or
video content?
• Which channels are your competitors using?
• How many social media channels can you manage?
Most popular social networks worldwide as of January 2019, ranked by
number of active users (in millions) via Statista.com
Mintent.id/ELU-DataDrivenContent @getmintent
social for travel
https://www.mdgadvertising.com/marketing-insights/infographics/vacationing-the-
social-media-way-infographic/
Mintent.id/ELU-DataDrivenContent @getmintent
content is still King
“If the social web were a living
organism, content would be the air that
it breathes.”
“You must have at least one source of
original rich content and you have 3
viable options: a blog, a podcast or a
video series.”
“A source of rich content provides
something that is shareable,
conversational and engaging for social
platforms.”
Mintent.id/ELU-DataDrivenContent @getmintent
modern content campaigns
Mintent.id/ELU-DataDrivenContent @getmintent
start with a strategy and a calendar
Mintent.id/ELU-DataDrivenContent @getmintent
but which content
Create content you
feel your audience is
most likely to
engage with and
then measure to see
whether or not this
is the case.
2015 Content Marketing Trends – Content Marketing Institute/MarketingProfs
Mintent.id/ELU-DataDrivenContent @getmintent
what does Google want?
Current, relevant, authoritative content.
Organizations need to prove to Google they are the definitive source of whatever keywords (products,
services, content) they want to be found for.
Google’s mission has never changed - “to organize the world's information and make it
universally accessible and useful.” In other words, deliver the right content to the right
people at the right time.
Mintent.id/ELU-DataDrivenContent @getmintent
optimize your content
• All starts with Keywords and Content –
providing the best answer to a searcher’s
question(s) – i.e. intent
• On-Site Optimization (Keyword rich Title Tags,
Headings (H1, H2, etc), internal and external
links, image alt tags, meta descriptions)
• Schema where appropriate (Products, Events,
Questions and Answers)
• Mobile Friendly
• Engaging, Shareable Content (Text, Images,
Audio, Video)
• Relevant Backlinks
Mintent.id/ELU-DataDrivenContent @getmintent
more on intent
Search intent optimization is all about delivering the
right answer exactly the way your target audience
want it.
There are three major types of search intent:
• Do (also known as “commercial” or “high”
intent): The search user is ready to act (buy,
join, etc.).
• Know (also known as “informational” intent): A
search user is looking for information.
• Go (also known as “navigational” intent): Search
users know which site or brand they want to go
to.
Mintent.id/ELU-DataDrivenContent @getmintent
intent based content
NYCGo.com
Mintent.id/ELU-DataDrivenContent @getmintent
optimize your social content
• social content is indexed and can
appear in search results too
• optimize social posts using topical,
related keywords from blog or site
content
• incorporate relevant keywords as
hashtags, which are the basis of
social search
• include visible social follow buttons
on your site and social sharing
buttons within your content
Mintent.id/ELU-DataDrivenContent @getmintent
establish human connections
• identify and establish human
connections with relevant social
users and influencers Tip: Use
Instagram or Twitter search to see
who’s using keywords / #hashtags
you want to be found for
• curate and share relevant content
from others in hopes of reciprocation
• build your social community focused
on trust and relationships
Mintent.id/ELU-DataDrivenContent @getmintent
user generated and influencer content
@puremichigan
Mintent.id/ELU-DataDrivenContent @getmintent
“Content builds relationships. Relationships are
built on trust. Trust drives revenue.”
Andrew Davis, Bestselling Author and Speaker
Mintent.id/ELU-DataDrivenContent @getmintent
distribute your content
• publish & distribute content
wherever you’ve determined your
audience is and have established a
following
• identify and build connections with
relevant influencers who can help
share your content with their
trusting audience
• use unique trackable links (Smart
URLs) to measure what is working or
not working by influencer, channel,
content type, etc.
Mintent.id/ELU-DataDrivenContent @getmintent
validate your external content
• Identify and validate all of your
points of presence in off-site sources
such as directories, local social
networks (i.e. Yelp) and review sites
• Where possible, incorporate Smart
URLs to relevant pages on your
website e.g. specific product or
services pages
• Monitor engagement with and the
relative effectiveness of all
distribution channels
Mintent.id/ELU-DataDrivenContent @getmintent
measure everything
• Google Analytics
• Google Search Console
• SEO Monitoring
• Smart URLs
• Social Analytics and
Listening
Mintent.id/ELU-DataDrivenContent @getmintent
website traffic
Mintent.id/ELU-DataDrivenContent @getmintent
organic visibility
• Focus on the relative
visibility of groups /
klusters of topical or
logically organized
keywords rather than
individual keywords.
• Identify keyword and
content opportunities.
• Build on existing
authority.
Mintent.id/ELU-DataDrivenContent @getmintent
measure content engagement
• Reach, Likes and Shares are great, but Clicks
and Conversions are better.
• Leverage branded Smart URLs
• Measure and monitor top performing
content, engagement over time,
engagement by channel, by influencer, by
content type, by geography
• Define and monitor conversion paths, which
may cross on-site and off-site content
• Optimize content distribution for maximum
engagement
Mintent.id/ELU-DataDrivenContent @getmintent
“There are three objectives for content
marketing: reach, engagement, conversion.
Define key metrics for each.”
Michael Brenner, CEO, Marketing Insiders Group
Mintent.id/ELU-DataDrivenContent @getmintent
stuff to remember
• Today’s buyer’s journey is a pretzel.
• Nearly every online buyer journey starts with search,
more of which are mobile.
• Identify who and where your audience is, then connect
with them.
• Create, publish and distribute keyword rich, intent
optimized content via targeted channels.
• Measure everything, but especially true engagement –
clicks and conversions.
Mintent.id/ELU-DataDrivenContent @getmintent
Q & A
Download this deck from SlideShare
mintent.id/ELU-DataDrivenContent
Visit the Mintent blog
mintent.id/ELU-MintentBlog
Contact Me Anytime
jeff.riddall@getmintent.com
thank you

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Mintent Webinar: How to Become a Data Driven Marketer with Jeff Riddall

  • 1. How to Become a Data Driven Content Marketer Jeff Riddall VP Product and Customer Success jeff.riddall@getmintent.com
  • 2. Mintent.id/ELU-DataDrivenContent @getmintent hello • VP Product & Customer Success • 20+ years of digital marketing experience • 9+ years with Mintent • Blogger • Social Media Addict • Craft Beer Snob • Former Hockey Dad (imahockeydad.com) jeff.riddall@gshiftlabs.com @Jriddall on Twitter JRiddall on LinkedIn jeffriddall on Instagram jeff-riddall on Snapchat Jeff Riddall on Facebook
  • 3. Mintent.id/ELU-DataDrivenContent @getmintent agenda ● The Modern Marketer’s Growing Dilemma ● Managing Your Web Presence ● Search and Social ● Who and Where is Your Audience? ● Content is Still King ● Optimize Your Content ● Distribute Your Content ● Measure Everything ● Q & A
  • 4. Mintent.id/ELU-DataDrivenContent @getmintent the marketer’s growing dilemma “Customers have moved from a discrete linear purchase path to moving at their pace when and wherever they want” Gartner 2015 “70% of the buyers journey is complete before a buyer even reaches out to sales” Sirius Decisions
  • 6. Mintent.id/ELU-DataDrivenContent @getmintent in travel, the funnel is a pretzel Research conducted by Nielsen for Google in 2014 showed customers spend an average of 53 days booking their trip, during which they view 28 different sites over 76 sessions, while more than half of travelers use social media for travel tips. http://www.traveltrends.biz/ttn555-consumers-overwhelmed-as-funnel-turns-to-pretzel/
  • 7. Mintent.id/ELU-DataDrivenContent @getmintent your web presence • Encompasses all of your brand’s digital points of presence: – Your website – Off-site content – blog posts, articles, press releases – Social media accounts and posts – YouTube and other video networks – Social local – Yelp, TripAdvisor – Review sites – Directory listings – Paid Ads – User generated content – Dark Social - email, messaging apps
  • 8. Mintent.id/ELU-DataDrivenContent @getmintent it all starts with organic search Search and social play an important role for customers throughout the customer life cycle. People turn to both search and social channels throughout the stages of their journey – with over 90% of customers report they use search at every stage of their customer lifecycle and over 85% of customers saying they use social channels for discovery and consideration or purchase. Forrester, April 2016
  • 9. Mintent.id/ELU-DataDrivenContent @getmintent mobile organic search https://www.thinkwithgoogle.com/consumer-insights/consumer-travel-smartphone-usage/
  • 10. Mintent.id/ELU-DataDrivenContent @getmintent then it all goes social • Customers visit your website to make sure you exist and are credible • Research is done outside of your website through social media or via people (influencers) customers trust • Positive or negative feedback can be published at any time during the process • These conversations are happening whether you acknowledge them or not
  • 11. Mintent.id/ELU-DataDrivenContent @getmintent but which social • Which goals do you want to achieve with social media marketing? Do you want to improve brand awareness or generate leads? • Which channels does your target audience use? • What kind of content do you plan to create? Will it be more of image-based content, blog post links or video content? • Which channels are your competitors using? • How many social media channels can you manage? Most popular social networks worldwide as of January 2019, ranked by number of active users (in millions) via Statista.com
  • 12. Mintent.id/ELU-DataDrivenContent @getmintent social for travel https://www.mdgadvertising.com/marketing-insights/infographics/vacationing-the- social-media-way-infographic/
  • 13. Mintent.id/ELU-DataDrivenContent @getmintent content is still King “If the social web were a living organism, content would be the air that it breathes.” “You must have at least one source of original rich content and you have 3 viable options: a blog, a podcast or a video series.” “A source of rich content provides something that is shareable, conversational and engaging for social platforms.”
  • 16. Mintent.id/ELU-DataDrivenContent @getmintent but which content Create content you feel your audience is most likely to engage with and then measure to see whether or not this is the case. 2015 Content Marketing Trends – Content Marketing Institute/MarketingProfs
  • 17. Mintent.id/ELU-DataDrivenContent @getmintent what does Google want? Current, relevant, authoritative content. Organizations need to prove to Google they are the definitive source of whatever keywords (products, services, content) they want to be found for. Google’s mission has never changed - “to organize the world's information and make it universally accessible and useful.” In other words, deliver the right content to the right people at the right time.
  • 18. Mintent.id/ELU-DataDrivenContent @getmintent optimize your content • All starts with Keywords and Content – providing the best answer to a searcher’s question(s) – i.e. intent • On-Site Optimization (Keyword rich Title Tags, Headings (H1, H2, etc), internal and external links, image alt tags, meta descriptions) • Schema where appropriate (Products, Events, Questions and Answers) • Mobile Friendly • Engaging, Shareable Content (Text, Images, Audio, Video) • Relevant Backlinks
  • 19. Mintent.id/ELU-DataDrivenContent @getmintent more on intent Search intent optimization is all about delivering the right answer exactly the way your target audience want it. There are three major types of search intent: • Do (also known as “commercial” or “high” intent): The search user is ready to act (buy, join, etc.). • Know (also known as “informational” intent): A search user is looking for information. • Go (also known as “navigational” intent): Search users know which site or brand they want to go to.
  • 21. Mintent.id/ELU-DataDrivenContent @getmintent optimize your social content • social content is indexed and can appear in search results too • optimize social posts using topical, related keywords from blog or site content • incorporate relevant keywords as hashtags, which are the basis of social search • include visible social follow buttons on your site and social sharing buttons within your content
  • 22. Mintent.id/ELU-DataDrivenContent @getmintent establish human connections • identify and establish human connections with relevant social users and influencers Tip: Use Instagram or Twitter search to see who’s using keywords / #hashtags you want to be found for • curate and share relevant content from others in hopes of reciprocation • build your social community focused on trust and relationships
  • 23. Mintent.id/ELU-DataDrivenContent @getmintent user generated and influencer content @puremichigan
  • 24. Mintent.id/ELU-DataDrivenContent @getmintent “Content builds relationships. Relationships are built on trust. Trust drives revenue.” Andrew Davis, Bestselling Author and Speaker
  • 25. Mintent.id/ELU-DataDrivenContent @getmintent distribute your content • publish & distribute content wherever you’ve determined your audience is and have established a following • identify and build connections with relevant influencers who can help share your content with their trusting audience • use unique trackable links (Smart URLs) to measure what is working or not working by influencer, channel, content type, etc.
  • 26. Mintent.id/ELU-DataDrivenContent @getmintent validate your external content • Identify and validate all of your points of presence in off-site sources such as directories, local social networks (i.e. Yelp) and review sites • Where possible, incorporate Smart URLs to relevant pages on your website e.g. specific product or services pages • Monitor engagement with and the relative effectiveness of all distribution channels
  • 27. Mintent.id/ELU-DataDrivenContent @getmintent measure everything • Google Analytics • Google Search Console • SEO Monitoring • Smart URLs • Social Analytics and Listening
  • 29. Mintent.id/ELU-DataDrivenContent @getmintent organic visibility • Focus on the relative visibility of groups / klusters of topical or logically organized keywords rather than individual keywords. • Identify keyword and content opportunities. • Build on existing authority.
  • 30. Mintent.id/ELU-DataDrivenContent @getmintent measure content engagement • Reach, Likes and Shares are great, but Clicks and Conversions are better. • Leverage branded Smart URLs • Measure and monitor top performing content, engagement over time, engagement by channel, by influencer, by content type, by geography • Define and monitor conversion paths, which may cross on-site and off-site content • Optimize content distribution for maximum engagement
  • 31. Mintent.id/ELU-DataDrivenContent @getmintent “There are three objectives for content marketing: reach, engagement, conversion. Define key metrics for each.” Michael Brenner, CEO, Marketing Insiders Group
  • 32. Mintent.id/ELU-DataDrivenContent @getmintent stuff to remember • Today’s buyer’s journey is a pretzel. • Nearly every online buyer journey starts with search, more of which are mobile. • Identify who and where your audience is, then connect with them. • Create, publish and distribute keyword rich, intent optimized content via targeted channels. • Measure everything, but especially true engagement – clicks and conversions.
  • 33. Mintent.id/ELU-DataDrivenContent @getmintent Q & A Download this deck from SlideShare mintent.id/ELU-DataDrivenContent Visit the Mintent blog mintent.id/ELU-MintentBlog Contact Me Anytime jeff.riddall@getmintent.com thank you