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Building a Solid Base:
Connecting the Dots
Michelle Kershner
Marketing & Communication Manager, Visit Frederick
Does this photo describe
your social media
marketing budget?
Then this presentation may
be a great starting point to
amplify your
efforts.
SHOESTRING BUDGET?
About Me
Michelle
@mahker
Visit
Frederick
@tourfrederickmdBUSY
www.wordle.netWear Many Hats
AFestival of Confusion
1 2
“Join us this weekend at the
Zora Neal Hurston Festival
of the Arts and Humanities in
historic Eatonville, Florida.”
AFestival of Confusion
3
Website
4
MAP
56.5 mi, 1 hr 1
min driving
5
Events
“Press”
refers to
books for
sale.
6 7
Blog
How Ifelt…
Ifsomething is important enough to…
If something is…
•Important enough to post on
Facebook or Twitter (twice).
•Important enough to have on the
home page of your website.
•Important enough to staff and
attend for multiple days.
It’s important enough to
connect the dots in your
communication.
Wild West of Social Media
Messages
“I’m outlawed and it wasn’t long since I was a law and old
Pat an outlaw. Funny thing, the law.''--Billy the Kid to Heiskell
{@BillyTheKid} @HeiskellJones
I’m #outlawed and it wasn’t long
since I was a law and old Pat an
outlaw #wildwest
{@OldPat} LOL
@BillyThekid is an #Outlaw
now! And I’m law!
#wildwestjustice
{@WildWestSherrif} News
Release: @BillyTheKid
#outlawed; @OldPat now legit
ow.ly/hw5ac
{@Gentleman }FYI
@BillyThekid is an
#Outlaw!
Knew it!
RT
@OldPat
LOL
@BillyTheki
d is an
#Outlaw
now! And
I’m law!
{@CWyattEarp}
@IkeClanton You damn dirty
cow thief, if you’re anxious to
fight, I’ll meet you! #OKCorral
How do you wrangle in wild messages?
1. Craft a Solid Message
2. Control Your Message
3. Connect Your Message
By the time our
presentation is
finished, over 16
million Tweets will
be sent.
Before you even
THINK about
socially
sharing, think
about your base.
Build Your Base, Then Connect the Dots
Image, Short & Sweet
Shorten
Those
Links:
Bit.ly
Ow.ly
Goo.gl
stumbleupon
Social Website
Pre-Post Analysis
Ask
yourself…
Someone in your office just won an
award. Your boss says, “Hey, that
would make a great Tweet or
Facebook post.”
ToughQuestions
•Do I have an image of the person?
•Does the “rest of the story” already
live online?
•Do I need to create online content
first?
•Do I need to “tag” people, and
therefore like their page or follow
them?
•How is this post part of my overall
marketing strategy?
Be able to control your own content.
Message
Facebook
Other
Social
Media
Press
Releases
YouTube
Website
• Blog
Newsletter
Twitter
Advertising
Printed
Materials
Close the Loop
Everywhere
you
turn, there
is
information.
Connecting the Dots Brings Focus
@mahker
@tourfrederickmd
The way you communicate an idea allows an
image to take shape. The more you connect, the
more your message comes into focus.
How do you wrangle in wild messages?
1. Craft a Solid Message
2. Control Your Message
3. Connect Your Message
33 – The percentage of US
Internet users who said they
ended a connection with a brand
on social media due to the brand
sharing too many updates.
(Source: eMarketer)
Example: Public Relations
•Corporate blogs are the most
useful channels for media
when searching for articles
•On average, 3 different
social media channels are
used to prepare each story
-Holmes Report, March 26, 2012
“While traditional communications channels such as press releases remain
important, brands are missing out by not embracing a balanced approach
across all social channels.”
- Dan Baxter
Frederick is One of America’s
Prettiest Painted Places
Setyour
foundation.
Press Release Links to Website, YouTube, Facebook
Frederick is One of America’s
Prettiest Painted Places
Animoto
Embedded video
Free Online photo editing
tools
•PicMonkey
•Photoshop Express Editor
•iPiccy
Win: Traditional Media Links toNew Media
Amplify This Message
WithMarketing
•Guest blog posts
•Contributing article for outside
publication
•Use on homepage slider
•Share in newsletters
•Advertising
•Marketing Collateral
• Visitor Guide
• 13 Things to do in 2013
• Sales Team
Foundation=Content &
Images
Community & Relocation Guide, Winter 2013
Advertising
Example: Social as a Resource
Example: Social as a Resource
On average, 3
different social
media channels are
used to prepare
each story.
-Holmes Report, March 26, 2012
Tue March 12, 2013
Example: Social as a Resource
Message
Facebook
Other Social
Media
Press
Releases
YouTube
Website/BlogNewsletter
Twitter
Advertising
Printed
Materials
Traditional
Media
Planning
•Goals
•Target Markets/Audience Groups
ToughMessage Choices – Be Crafty!
Someone in your office just won an
award. Your boss says, “Hey, that
would make a great Tweet or Facebook
post.”
What if…
…you work for a dentist?
You post information for patients on
•fun dental facts
•care for your teeth, etc.
Your accountant won this award. Do you still
share it?
•What is your message?
•Who is your audience?
•Does this apply?
ToughMessage Choices – Be Crafty!
Our accountant, Ann, was caught
flashing her pearly whites when she
won the Young Accountant of the
Year Award. Learn more about Ann:
Lin.k.ly
Creative Crafting!
Not every piece of news is worthy of
sharing socially over every network.
How do you wrangle in wild messages?
1. Craft a Solid Message
2. Control Your Message
3. Connect Your Message
80% percent of social media
users prefer to connect with brands
through Facebook.
(source: Business2Community)
Sharing the Social Message
When does this happen?
•Working with partners outside your
organization or company
•Different team members all writing
messages
•Influencers, members, customers, etc.
are sharing your message
Challenge:
Who owns the message? How do you share?
Collaborating: Talk this Way
Tell people HOW to talk about you.
• Customers
• Staff
• Partners
• Influencers Encourage people to talk
about you by giving them:
•Suggested Facebook Posts
•Suggested Tweets
•Hashtags
•Images or Infographics
•Handles
Working With Partners
Establish Ground Rules for
Sharing
•Organization that owns the content
posts it.
•Share only most important posts.
•Others reshare the content, with
their own spin if possible.
#FredRestWK
Working With Partners Outside of Your Organization
Tools for Collaboration
•Private Facebook Group
•Email Group
•Linked In
•Google
•Basecamp
•Outlook
•Project
Collaborating: Talk this Way
Tell people HOW to talk about you, your product or event.
Graphic to Share #Hashtag Advocacy
Leverage Your Bossiness
“Frederick has a super cute downtown and some
intriguing restaurants, I definitely want to corral a
car and head up there again this summer.”
•Turn hashtags into feeds on another network
•Turn blog posts or media articles into posts
•Measure the value you bring
Instagram to Facebook
What did welearn?
Wrangling is Tough Work
Craft+Control+Connect
“…Social Media is not an
island. It’s a high-power
engine on the larger
marketing ship.”
Matt Dickman, SVP Digital Marketing at Fleishman
Hillard, technomarketer.typepad.com
Restore Order to Your Messaging
“I’m outlawed and it wasn’t long since I was a law and old Pat
an outlaw. Funny thing, the law.''--Billy the Kid to Heiskell Jones, 1880
{@BillyTheKid}
Outta here! RT
@WildWestSherrif: News
Release: @BillyTheKid
#outlawed & @OldPat now
legit ow.ly/hw5ac
#wildwestlaw
{@OldPat}
LOL RT
@WildWestSherrif:
News Release:
@BillyTheKid
#outlawed &
@OldPat now legit
ow.ly/hw5ac
#wildwestlaw
{@WildWestSherrif} News
Release: @BillyTheKid
#outlawed & @OldPat now legit
ow.ly/hw5ac #wildwestlaw
{@Coyboy4} Knew it! RT
@WildWestSherrif: News Release:
@BillyTheKid #outlawed & @OldPat now
legit ow.ly/hw5ac #wildwestlaw
{@Coyboy3} Knew it! RT
@WildWestSherrif: News Release:
@BillyTheKid #outlawed & @OldPat now
legit ow.ly/hw5ac #wildwestlaw
{@Coyboy2} Knew it! RT
@WildWestSherrif: News Release:
@BillyTheKid #outlawed & @OldPat now
legit ow.ly/hw5ac #wildwestlaw
{@Coyboy1} Knew it! RT
@WildWestSherrif: News Release:
@BillyTheKid #outlawed & @OldPat now
legit ow.ly/hw5ac #wildwestlaw
Thank you! Any questions?
Michelle Kershner (@mahker)
Marketing and Communication
Manager
Tourism Council of Frederick County
mkershner@fredco-md.net
www.visitfrederick.org
@tourfrederickmd
facebook.com/visitfrederickmd

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Building a Solid Base: Connecting the Dots

  • 1. Building a Solid Base: Connecting the Dots Michelle Kershner Marketing & Communication Manager, Visit Frederick
  • 2. Does this photo describe your social media marketing budget? Then this presentation may be a great starting point to amplify your efforts. SHOESTRING BUDGET?
  • 4. AFestival of Confusion 1 2 “Join us this weekend at the Zora Neal Hurston Festival of the Arts and Humanities in historic Eatonville, Florida.”
  • 5. AFestival of Confusion 3 Website 4 MAP 56.5 mi, 1 hr 1 min driving 5 Events “Press” refers to books for sale. 6 7 Blog
  • 7. Ifsomething is important enough to… If something is… •Important enough to post on Facebook or Twitter (twice). •Important enough to have on the home page of your website. •Important enough to staff and attend for multiple days. It’s important enough to connect the dots in your communication.
  • 8. Wild West of Social Media Messages “I’m outlawed and it wasn’t long since I was a law and old Pat an outlaw. Funny thing, the law.''--Billy the Kid to Heiskell {@BillyTheKid} @HeiskellJones I’m #outlawed and it wasn’t long since I was a law and old Pat an outlaw #wildwest {@OldPat} LOL @BillyThekid is an #Outlaw now! And I’m law! #wildwestjustice {@WildWestSherrif} News Release: @BillyTheKid #outlawed; @OldPat now legit ow.ly/hw5ac {@Gentleman }FYI @BillyThekid is an #Outlaw! Knew it! RT @OldPat LOL @BillyTheki d is an #Outlaw now! And I’m law! {@CWyattEarp} @IkeClanton You damn dirty cow thief, if you’re anxious to fight, I’ll meet you! #OKCorral
  • 9. How do you wrangle in wild messages? 1. Craft a Solid Message 2. Control Your Message 3. Connect Your Message By the time our presentation is finished, over 16 million Tweets will be sent.
  • 10. Before you even THINK about socially sharing, think about your base. Build Your Base, Then Connect the Dots Image, Short & Sweet Shorten Those Links: Bit.ly Ow.ly Goo.gl stumbleupon Social Website
  • 11. Pre-Post Analysis Ask yourself… Someone in your office just won an award. Your boss says, “Hey, that would make a great Tweet or Facebook post.”
  • 12. ToughQuestions •Do I have an image of the person? •Does the “rest of the story” already live online? •Do I need to create online content first? •Do I need to “tag” people, and therefore like their page or follow them? •How is this post part of my overall marketing strategy? Be able to control your own content.
  • 14. Connecting the Dots Brings Focus @mahker @tourfrederickmd The way you communicate an idea allows an image to take shape. The more you connect, the more your message comes into focus.
  • 15. How do you wrangle in wild messages? 1. Craft a Solid Message 2. Control Your Message 3. Connect Your Message 33 – The percentage of US Internet users who said they ended a connection with a brand on social media due to the brand sharing too many updates. (Source: eMarketer)
  • 16. Example: Public Relations •Corporate blogs are the most useful channels for media when searching for articles •On average, 3 different social media channels are used to prepare each story -Holmes Report, March 26, 2012 “While traditional communications channels such as press releases remain important, brands are missing out by not embracing a balanced approach across all social channels.” - Dan Baxter
  • 17. Frederick is One of America’s Prettiest Painted Places Setyour foundation. Press Release Links to Website, YouTube, Facebook
  • 18. Frederick is One of America’s Prettiest Painted Places Animoto Embedded video Free Online photo editing tools •PicMonkey •Photoshop Express Editor •iPiccy
  • 19. Win: Traditional Media Links toNew Media
  • 20. Amplify This Message WithMarketing •Guest blog posts •Contributing article for outside publication •Use on homepage slider •Share in newsletters •Advertising •Marketing Collateral • Visitor Guide • 13 Things to do in 2013 • Sales Team Foundation=Content & Images Community & Relocation Guide, Winter 2013 Advertising
  • 21. Example: Social as a Resource
  • 22. Example: Social as a Resource On average, 3 different social media channels are used to prepare each story. -Holmes Report, March 26, 2012 Tue March 12, 2013
  • 23. Example: Social as a Resource
  • 26. ToughMessage Choices – Be Crafty! Someone in your office just won an award. Your boss says, “Hey, that would make a great Tweet or Facebook post.” What if… …you work for a dentist? You post information for patients on •fun dental facts •care for your teeth, etc. Your accountant won this award. Do you still share it? •What is your message? •Who is your audience? •Does this apply?
  • 27. ToughMessage Choices – Be Crafty! Our accountant, Ann, was caught flashing her pearly whites when she won the Young Accountant of the Year Award. Learn more about Ann: Lin.k.ly Creative Crafting! Not every piece of news is worthy of sharing socially over every network.
  • 28. How do you wrangle in wild messages? 1. Craft a Solid Message 2. Control Your Message 3. Connect Your Message 80% percent of social media users prefer to connect with brands through Facebook. (source: Business2Community)
  • 29. Sharing the Social Message When does this happen? •Working with partners outside your organization or company •Different team members all writing messages •Influencers, members, customers, etc. are sharing your message Challenge: Who owns the message? How do you share?
  • 30. Collaborating: Talk this Way Tell people HOW to talk about you. • Customers • Staff • Partners • Influencers Encourage people to talk about you by giving them: •Suggested Facebook Posts •Suggested Tweets •Hashtags •Images or Infographics •Handles
  • 31. Working With Partners Establish Ground Rules for Sharing •Organization that owns the content posts it. •Share only most important posts. •Others reshare the content, with their own spin if possible. #FredRestWK
  • 32. Working With Partners Outside of Your Organization Tools for Collaboration •Private Facebook Group •Email Group •Linked In •Google •Basecamp •Outlook •Project
  • 33. Collaborating: Talk this Way Tell people HOW to talk about you, your product or event. Graphic to Share #Hashtag Advocacy
  • 34. Leverage Your Bossiness “Frederick has a super cute downtown and some intriguing restaurants, I definitely want to corral a car and head up there again this summer.” •Turn hashtags into feeds on another network •Turn blog posts or media articles into posts •Measure the value you bring Instagram to Facebook
  • 35. What did welearn? Wrangling is Tough Work Craft+Control+Connect “…Social Media is not an island. It’s a high-power engine on the larger marketing ship.” Matt Dickman, SVP Digital Marketing at Fleishman Hillard, technomarketer.typepad.com
  • 36. Restore Order to Your Messaging “I’m outlawed and it wasn’t long since I was a law and old Pat an outlaw. Funny thing, the law.''--Billy the Kid to Heiskell Jones, 1880 {@BillyTheKid} Outta here! RT @WildWestSherrif: News Release: @BillyTheKid #outlawed & @OldPat now legit ow.ly/hw5ac #wildwestlaw {@OldPat} LOL RT @WildWestSherrif: News Release: @BillyTheKid #outlawed & @OldPat now legit ow.ly/hw5ac #wildwestlaw {@WildWestSherrif} News Release: @BillyTheKid #outlawed & @OldPat now legit ow.ly/hw5ac #wildwestlaw {@Coyboy4} Knew it! RT @WildWestSherrif: News Release: @BillyTheKid #outlawed & @OldPat now legit ow.ly/hw5ac #wildwestlaw {@Coyboy3} Knew it! RT @WildWestSherrif: News Release: @BillyTheKid #outlawed & @OldPat now legit ow.ly/hw5ac #wildwestlaw {@Coyboy2} Knew it! RT @WildWestSherrif: News Release: @BillyTheKid #outlawed & @OldPat now legit ow.ly/hw5ac #wildwestlaw {@Coyboy1} Knew it! RT @WildWestSherrif: News Release: @BillyTheKid #outlawed & @OldPat now legit ow.ly/hw5ac #wildwestlaw
  • 37. Thank you! Any questions? Michelle Kershner (@mahker) Marketing and Communication Manager Tourism Council of Frederick County mkershner@fredco-md.net www.visitfrederick.org @tourfrederickmd facebook.com/visitfrederickmd

Editor's Notes

  • #2: My name is Michelle Kershner, I am the marketing & communications Manager for Visit Frederick, and today I’m going to tell you a delicious love story.
  • #4: My name is Michelle Kershner, I am the marketing & communications Manager for Visit Frederick. I work with a number of things…writing, updating the website, working with our partners, developing reports, press releases, printed materials, working with the media, organizing press tours, develop blog posts, snapping, some video, social media, and “other duties as assigned.” I’m telling you this, because like many of you, I wear many hats. I’m busy and social media ISN’T my first responsibility when I go to work. But, also like many of you, I am in the trenches with this stuff and have learned a few things about how to make this work alongside our other marketing efforts.
  • #5: 1-2
  • #6: Combine 3-9
  • #8: What users are looking for.How long twitter vs. facebook.
  • #9: LOL @BillyThekid is an #Outlaw now! ow.ly/hw5ac'I’m outlawed and it wasn’t long since I was a law and old Pat an outlaw. Funny thing, the law.''--Billy the Kid to Heiskell Jones, 1880. "I have vision, and the rest of the world wears bifocals." --- Butch Cassidy''I wasn't the leader of any gang. I was for Billy all the time."---Billy the Kid to a Las Vegas reporter after his capture at Stinking Springs. Just able barely to mount a horse and ride about a little in the spring of 1866, my life was threatened daily, and I was forced to go heavily armed. The whole country was then full of militia, robbing, plundering and killing."  --- Jesse James "There are always women who will take men on their own terms. If I were a man I wouldn't bother to change while there are women like that around."---Ann Oakley"You damn dirty cow thief, if you’re anxious to fight, I’ll meet you!"  --- Wyatt Earp to Ike Clanton before the fight at the O.K. Corral.@HeiskellJones I’m outlawed and it wasn’t long since I was a law and old Pat an outlaw #wildwest @BillyTheKid Sorry to hear that Billy #wildwest@HeiskellJones Funny thing, the law #wildwestNew outlaws in #wildwest RT @BillyTheKid: I’m outlawed and it wasn’t long since I was a law and old Pat an outlaw.#wildwest #justice RT @OutlawPat RT @BillyTheKid: I’m outlawed and it wasn’t long since I was a law and old Pat an outlawWild West of Social Message – Who owns the message?''I’m outlawed and it wasn’t long since I was a law and old Pat an outlaw. Funny thing, the law.''--Billy the Kid to Heiskell Jones, 1880. "I have vision, and the rest of the world wears bifocals." --- Butch Cassidy''I wasn't the leader of any gang. I was for Billy all the time."---Billy the Kid to a Las Vegas reporter after his capture at Stinking Springs. Just able barely to mount a horse and ride about a little in the spring of 1866, my life was threatened daily, and I was forced to go heavily armed. The whole country was then full of militia, robbing, plundering and killing."  --- Jesse James "There are always women who will take men on their own terms. If I were a man I wouldn't bother to change while there are women like that around."---Ann Oakley"You damn dirty cow thief, if you’re anxious to fight, I’ll meet you!"  --- Wyatt Earp to Ike Clanton before the fight at the O.K. Corral.
  • #10: 400 million tweet-per-day barrier,
  • #11: Free Online photo editing toolsPicMonkeyPhotoshop Express EditoriPiccy
  • #12: Expand this…2 slides
  • #13: Expand this…2 slides
  • #14: One Way to Avoid the Festival of Confusion – Close the Loop. All messages lead to somewhere and point to other places where you can engage in a different way.
  • #15: Connecting the dots…don’t know what this shape is…But the way you communicate something allows an image to take shape.The more you connect, the more your message comes into focus.
  • #16: 400 million tweet-per-day barrier,
  • #17: http://www.holmesreport.com/expertknowledge-info/11638/Journalists-Use-Several-Social-Media-Channels-For-Research.aspxHolmes Report  26 Mar 2012Corporate blogs are the most useful of all social channels for media when researching articles, followed by Wikipedia and Twitter, according to research undertaken by Text 100, which quizzed 72 journalists on how they use social media in their professional lives, finding that on average three different social media channels are used to prepare each story.When asked to rate the comparative usefulness of different channels for carrying out research into businesses or products, company blogs were felt to be more valuable than any other social media platform. While Twitter and YouTube ranked as being of greater use than LinkedIn and Facebook, the research highlights the importance for brands in building compelling content through ‘owned’ web properties.Surprisingly, journalists still ranked the much maligned press release as a more useful information source than any social media channel. According to Dan Baxter, managing director of Text 100, “These findings highlight the importance of implementing solid brand journalism programs to ensure corporate blogs provide the media and other influencers with the right kind of content. The ability to create timely, personalized content is increasingly valued by media who remain the single biggest driver of online discussion.“While traditional communications channels such as press releases remain important brands are missing out by not embracing a balanced approach across all social channels.”The study also found that contact by PR professionals is welcomed through social media channels. While 85 percent of journalists welcome PR contact through their Twitter profiles and 84 percent are happy to approached via LinkedIn, only 42 percent of media welcome contact via Facebook.
  • #18: Animations buttons to pull out things.Use
  • #19: Animations buttons to pull out things.Use Free Online photo editing toolsPicMonkeyPhotoshop Express EditoriPiccy
  • #21: http://www.holmesreport.com/expertknowledge-info/11638/Journalists-Use-Several-Social-Media-Channels-For-Research.aspxHolmes Report  26 Mar 2012Corporate blogs are the most useful of all social channels for media when researching articles, followed by Wikipedia and Twitter, according to research undertaken by Text 100, which quizzed 72 journalists on how they use social media in their professional lives, finding that on average three different social media channels are used to prepare each story.When asked to rate the comparative usefulness of different channels for carrying out research into businesses or products, company blogs were felt to be more valuable than any other social media platform. While Twitter and YouTube ranked as being of greater use than LinkedIn and Facebook, the research highlights the importance for brands in building compelling content through ‘owned’ web properties.Surprisingly, journalists still ranked the much maligned press release as a more useful information source than any social media channel. According to Dan Baxter, managing director of Text 100, “These findings highlight the importance of implementing solid brand journalism programs to ensure corporate blogs provide the media and other influencers with the right kind of content. The ability to create timely, personalized content is increasingly valued by media who remain the single biggest driver of online discussion.“While traditional communications channels such as press releases remain important brands are missing out by not embracing a balanced approach across all social channels.”The study also found that contact by PR professionals is welcomed through social media channels. While 85 percent of journalists welcome PR contact through their Twitter profiles and 84 percent are happy to approached via LinkedIn, only 42 percent of media welcome contact via Facebook.
  • #22: http://www.holmesreport.com/expertknowledge-info/11638/Journalists-Use-Several-Social-Media-Channels-For-Research.aspxHolmes Report  26 Mar 2012Corporate blogs are the most useful of all social channels for media when researching articles, followed by Wikipedia and Twitter, according to research undertaken by Text 100, which quizzed 72 journalists on how they use social media in their professional lives, finding that on average three different social media channels are used to prepare each story.When asked to rate the comparative usefulness of different channels for carrying out research into businesses or products, company blogs were felt to be more valuable than any other social media platform. While Twitter and YouTube ranked as being of greater use than LinkedIn and Facebook, the research highlights the importance for brands in building compelling content through ‘owned’ web properties.Surprisingly, journalists still ranked the much maligned press release as a more useful information source than any social media channel. According to Dan Baxter, managing director of Text 100, “These findings highlight the importance of implementing solid brand journalism programs to ensure corporate blogs provide the media and other influencers with the right kind of content. The ability to create timely, personalized content is increasingly valued by media who remain the single biggest driver of online discussion.“While traditional communications channels such as press releases remain important brands are missing out by not embracing a balanced approach across all social channels.”The study also found that contact by PR professionals is welcomed through social media channels. While 85 percent of journalists welcome PR contact through their Twitter profiles and 84 percent are happy to approached via LinkedIn, only 42 percent of media welcome contact via Facebook.
  • #23: http://www.holmesreport.com/expertknowledge-info/11638/Journalists-Use-Several-Social-Media-Channels-For-Research.aspxHolmes Report  26 Mar 2012Corporate blogs are the most useful of all social channels for media when researching articles, followed by Wikipedia and Twitter, according to research undertaken by Text 100, which quizzed 72 journalists on how they use social media in their professional lives, finding that on average three different social media channels are used to prepare each story.When asked to rate the comparative usefulness of different channels for carrying out research into businesses or products, company blogs were felt to be more valuable than any other social media platform. While Twitter and YouTube ranked as being of greater use than LinkedIn and Facebook, the research highlights the importance for brands in building compelling content through ‘owned’ web properties.Surprisingly, journalists still ranked the much maligned press release as a more useful information source than any social media channel. According to Dan Baxter, managing director of Text 100, “These findings highlight the importance of implementing solid brand journalism programs to ensure corporate blogs provide the media and other influencers with the right kind of content. The ability to create timely, personalized content is increasingly valued by media who remain the single biggest driver of online discussion.“While traditional communications channels such as press releases remain important brands are missing out by not embracing a balanced approach across all social channels.”The study also found that contact by PR professionals is welcomed through social media channels. While 85 percent of journalists welcome PR contact through their Twitter profiles and 84 percent are happy to approached via LinkedIn, only 42 percent of media welcome contact via Facebook.
  • #24: http://www.holmesreport.com/expertknowledge-info/11638/Journalists-Use-Several-Social-Media-Channels-For-Research.aspxHolmes Report  26 Mar 2012Corporate blogs are the most useful of all social channels for media when researching articles, followed by Wikipedia and Twitter, according to research undertaken by Text 100, which quizzed 72 journalists on how they use social media in their professional lives, finding that on average three different social media channels are used to prepare each story.When asked to rate the comparative usefulness of different channels for carrying out research into businesses or products, company blogs were felt to be more valuable than any other social media platform. While Twitter and YouTube ranked as being of greater use than LinkedIn and Facebook, the research highlights the importance for brands in building compelling content through ‘owned’ web properties.Surprisingly, journalists still ranked the much maligned press release as a more useful information source than any social media channel. According to Dan Baxter, managing director of Text 100, “These findings highlight the importance of implementing solid brand journalism programs to ensure corporate blogs provide the media and other influencers with the right kind of content. The ability to create timely, personalized content is increasingly valued by media who remain the single biggest driver of online discussion.“While traditional communications channels such as press releases remain important brands are missing out by not embracing a balanced approach across all social channels.”The study also found that contact by PR professionals is welcomed through social media channels. While 85 percent of journalists welcome PR contact through their Twitter profiles and 84 percent are happy to approached via LinkedIn, only 42 percent of media welcome contact via Facebook.
  • #25: Tools to communicate your message…sure there are more.
  • #27: Photo of Lindsay winning her awardLink: “Learn more about this award” or “Learn more about Lindsay and why she’s a part of our team” to more about the award or to a page on your site with staff bios.
  • #28: Photo of Lindsay winning her awardLink: “Learn more about this award” or “Learn more about Lindsay and why she’s a part of our team” to more about the award or to a page on your site with staff bios.
  • #29: 400 million tweet-per-day barrier,
  • #31: Talk this way
  • #33: Email sample
  • #34: Talk this way
  • #35: Talk this way
  • #36: Connecting the dots…don’t know what this shape is…But the way you communicate something allows an image to take shape.The more you connect, the more your message comes into focus.
  • #37: ‘More orderly messaging – 'I’m outlawed and it wasn’t long since I was a law and old Pat an outlaw. Funny thing, the law.''--Billy the Kid to Heiskell Jones, 1880. "I have vision, and the rest of the world wears bifocals." --- Butch Cassidy''I wasn't the leader of any gang. I was for Billy all the time."---Billy the Kid to a Las Vegas reporter after his capture at Stinking Springs. Just able barely to mount a horse and ride about a little in the spring of 1866, my life was threatened daily, and I was forced to go heavily armed. The whole country was then full of militia, robbing, plundering and killing."  --- Jesse James "There are always women who will take men on their own terms. If I were a man I wouldn't bother to change while there are women like that around."---Ann Oakley"You damn dirty cow thief, if you’re anxious to fight, I’ll meet you!"  --- Wyatt Earp to Ike Clanton before the fight at the O.K. Corral.
  • #38: Thank you! We’d like to open the floor to questions for either myself, Michele or Bryan.