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Thomson Reuters
QA in Agile Environment
Arthittaya Dararuang & Nopparat Slisatkorn
22 Nov 2013
Agenda
• Who owns quality?
• How to improve quality?
• What are the Agile QA Roles?
– Tester
– PPQA
2
WHO OWNS QUALITY?
3
EVERYONE 4
HOW TO IMPROVE QUALITY?
5
6
Workflow
PRODUCT
BACKLOG
(JIRA)
BI/Feature
/Epic
Scrum of Scrum
PLANNING
BACKLOG
REFINEMENT
RETROSPECTIVESPRINT
REVIEW
stakeholders
SPRINT
BACKLOG
(JIRA)
Prioritized/
Committed
Story/Bug
1. xxxxx
2. Xxxxx
3. Xxxxx
4. ….
FEATURE
TEAM
BACKLOG
(JIRA)
Prioritized
EPIC/Story/Bug
1. xxxxx
2. Xxxxx
3. Xxxxx
4. …
5. ….
2 WEEKS
(design, code,
review, test,
demo/sign-off)
Scrum of Scrum
STAND UP
mana
geme
nt
Scrum of Scrum
RETROSPECTIVE
manag
ement
DETAIL
PLANNING
SPRINT
PLANNING
DAILY
STAND UP
Int.Req.
Defect
All below activities are arranged regularly.
7
What We Do?
Architecture Team
Product Owner
Sprint/Feature Team
Release Team
Tech Ops
Pre-Production
/Production
Auto build
Sr. Management Team
Support Team Performance
Team
Project
Management Team
Automation
Team
Epic/
Feature
Atom Pirate
Simba
Integration Team
Phoenix
WHAT TESTER DO?
8
QA Role
9
Requirement
& Design
Implement
(Coding)
IntegrationOperation
Support
Analysis, Review,
Examine Requirement
for coverage
Inspect, Review
Code and Unit test
coverage
Analysis Test coverage
Perform Functional Testing,
Regression testing,
Load/Stress Testing , E2E
testing
Analysis Integration
Testing, Quality
Review, Qualification
Review
Analysis root
cause and
reproducible
step for any
issue to support
customer
HOW ABOUT ENTERPRISE
BUSINESS?
10
11
Unit A Teams Unit B Teams
Organization Scrum of Scrum of Scrum
Organization Community & Training
Scrum of Scrum
Unit A
Scrum of Scrum
Unit B
Process & Tools
Lesson learnt
Best Practices
WHO TAKE PPQA ROLE?
12
PPQA Role
13
Scrum master
Process team
•Cross feedback in team
•Self-organized
•Self-disciplined
•Self-managed
•Coach/train
•Ensure quality
•Ensure process deployment
•Encourage continuous
improvement mindset
•Ensure team achieve goals
•Coach/train
•Initiate/Promote
process/tools/practices as
organization level
•Ensure quality
•Ensure process deployment
•Perform organization quality
assurance
•Encourage continuous improvement
mindset
•Ensure goals achievement
14

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TPSE 2015: QA in Agile