S265

This document provides information about a two-day training forum on improving organizational outcomes through performance management and program evaluation for social services. The training will be held on June 18-19, 2009 in Washington, DC and offers 12 CEUs and 12 CPE credits. Attendees will learn how to connect measures to strategic vision, evaluate efficiency and quality, and determine how to measure work and impact. Sessions will provide guidance on developing a performance management system, selecting appropriate measures, and assessing causality between programs and results.