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- 1. Employee Engagement Increase February 11–12, 2010 | Arlington, VA Return on You Will Learn to: Investment Understand What Drives Employee Engagement by Actively Discover causes of employee motivation and procrastination Engaging Learn to Listen and Provide Feedback to Your Staff Your Reflect on what is being said and learn to ask important questions Workforce Examine Best Practices in Employee Engagement Discover what works for organizations with high employee engagement Earn up to 12 CPE Credits In Association with: www.ASMIweb.com/Employee www.ASMIweb.com/Employee 1
- 2. Employee Engagement Agenda at-a-Glance Day One: Thursday, February 11, 2010 8:30 Registration and Continental Breakfast 9:00 Training Begins Foster a Culture of Engagement, Performance and Accountability Create a Vision for Your Team Understand What Drives Employee Engagement 12:00 Lunch Break 1:00 Training Continues Discover the True Cost of Employee Disengagement Identify and Reach Out to Disengaged Employees 4:00 Day One Adjourns Day Two: Friday, February 12, 2010 8:30 Continental Breakfast 9:00 Training Begins Enhance Engagement in a Multi-Generational Workforce Create Effective Management Feedback Tools 12:00 Lunch Break 1:00 Training Continues Lead During Times of Change Examine Best Practices, Tools and Action Plans for Employee Engagement 4:00 Training Adjourns In the U.S. workforce, the Gallup organization estimates the cost of employee disengagement to be more than $300 billion in lost productivity alone. who should attend: C Level Executives Human Capital Planning Staff Staffing Directors Directors Human Resources Managers Personnel Managers Managers Workforce Planning Managers Corporate Communications Human Capital Officers Recruiters Internal Communications 2 www.ASMIweb.com/Employee
- 3. Employee Engagement day one February 11, 2010 8:30 1:00 Registration and Continental Breakfast Training continues Discover the True Cost of Employee 9:00 Disengagement Training begins Reduce turnover by identifying the causes of employee dissatisfaction Foster a Culture of Engagement, Discover what employee disengagement Performance and Accountability will cost your organization per year Understand the link between an engaged Realize that employee disengagement will workforce and company performance inhibit your recruitment and hiring efforts Show a true return on investment in the company’s greatest asset, its employees Identify and Reach Out to Disengaged Delegate decision making to employees to Employees gain buy-in Make sure employees have a clear understanding of what is expected from Create a Vision for Your Team them to prevent disengagement Gain employee buy-in for your Understand how to coach low performing organization’s mission employees back into the workforce Increase collaboration by enabling Create an atmosphere of employees to form more effective teams positive communication Articulate the vision and drive it to completion 4:00 Understand What Drives Employee Day One Adjourns Engagement Understand employee goals to increase job satisfaction and retention Discover why initiatives have and haven’t worked in the past Understand the causes of employee motivation and procrastination 12:00 Lunch Break top five reasons to attend: Link employee Create an Align your Strengthen Learn how engagement internal brand staff with the employee to make to performance, that will speak to company mission morale your company talent retention employees as well an “employer and bottom as your external of choice” line results brand speaks to customers www.ASMIweb.com/Employee 3
- 4. Employee Engagement day two February 12, 2010 8:30 1:00 Continental Breakfast Training continues Lead During Times of Change 9:00 Evaluate risk and assess the critical Training begins elements of change Create clearly defined end outcomes and Enhance Engagement in a Multi- develop strategies to meet your change Generational Workforce management initiative Learn techniques to motivate employees Develop an effective communications from all generations strategy to lead change Foster a culture of understanding and respect Examine Best Practices, Tools Advocate commonalities of the and Action Plans for Employee generational groups Engagement Discover what works for organizations with Create Effective Management high employee engagement Feedback Tools Enhance collaboration, innovation and Implement employee satisfaction surveys to knowledge transfer give a voice to your workforce Gain tools to engage your current workforce Understand the information exit interviews bring to your organization Utilize survey results to achieve higher levels 4:00 of employee engagement Training Adjourns 12:00 Lunch Break about the trainer Ken Tucker started a ground breaking management consulting company on the premise that fascinated employees provide the greatest return on investment to their organizations. Ken started his company, Ken Tucker and Associates, LLC, after many years of being a Principal Consultant and highly sought after speaker with The Gallup Organization. He is coauthor of, Animals, Inc: a Business Parable for the 21st Century (Warner Books, February 2004) and author of Are You Fascinated? The Four People You Need to Succeed (Dailey Swann Publishing, March 2009) and is a regular contributor to management columns. Ken Tucker and Associates serves clients in the financial services, healthcare, telecommunications, pharmaceutical, academic institutions, manufacturing industries and defense contractors. Our partnerships span the United States, Canada, South America, South Africa, Hong Kong, Brazil, The Caribbean and the United Kingdom. Ken Tucker’s expertise is in helping clients transform disjointed organizations and workgroups into high performing teams. He uses the organization’s metrics and initiatives as a basis for increasing per employee productivity. For the executive team, Tucker uses customized tools and strategies that increase execution and productivity. Additionally, he advises leaders and instructs managers on how to unleash employee discretionary effort to drive long-term business outcomes. Ken has been interviewed by Sam Donaldson, ABC News, appeared on Bloomberg Television, New York; Fox News, Oklahoma City, and on the CBS affiliate CW 50 Detroit, Michigan. He has been a key-note speaker sharing the platform at times with General Colin Powell, General Norman Schwarzkopf, Jim Collins and Marcus Buckingham. His audiences have included organizations such as Yahoo! Microsoft Corporation, Walgreens, British Telephone and The Ritz Carlton Hotels. Ken uses humor, real life and business examples, and anecdotes to effectively reach his audiences. 4 www.ASMIweb.com/Employee
- 5. Employee Engagement In-House Training One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact challenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for a small group or for an organizational-wide initiative, the advanced learning methods employed by the Institute will create an intimate training atmosphere that maximizes knowledge transfer to enhance the talent within your organization. CUSTOMIZATION We realize that not all obstacles can be overcome by applying an “off-the-shelf solution”. While many training providers will offer you some variation of their standard training, the Institute’s subject matter experts will work with you and your team to examine your programs and determine your exact areas of need. The identification of real life examples will create a learning atmosphere that resonates with participants while at the same time providing immediate return on your training investment. Using interactive exercises that employ actual projects or scenarios from your organization, instructors can address specific challenges and align the curriculum of each session to your objectives. While the majority of on-site trainings are focused on smaller groups, the Institute also has the ability to accommodate organizational- wide training initiatives. Utilizing multiple instructors, the Institute has the capacity to deliver courses to groups of up to 300 participants per day. AREAS OF EXPERTISE On-site delivery of single courses, certification programs and entire packages of specialized courses are available in the following areas: Strategic Planning Workforce Management Program Evaluation Performance Measurement Budgeting and Forecasting Administrative Management Project Management Contracting Change Management Lean Six Sigma Performance Reporting Balanced Scorecard For more information about in-house training options available to you, please contact Jennifer Mueller at 202-739-9619 or email her at Jennifer.Mueller@PerformanceInstutite.org sponsorship opportunities As a conference and training provider, The American Strategic Management Institute is an expert in bringing together leaders to share and discuss best practices and innovations. We connect decision-makers with respected solution providers. ASMI offers four different pre-designed sponsorship packages: Event Co-Sponsor Session Sponsor Luncheon Sponsor Exhibit Booth Sponsor For more information on sponsorships or to get started, contact Meredith Mason at 202-739-9707 or Meredith.Mason@ASMIweb.com www.ASMIweb.com/Employee 5
- 6. Employee Engagement Logistics & Registration Venue and Hotel: CPE Credits Employee Engagement will be held at The Delivery Method: Group-live Performance Institute Conference Center in Program Level: Basic Arlington, VA, just one block east of the Courthouse Prerequisites: None Metro stop on the Orange Line. A public parking Advanced Preparation: None garage is located just inside of the building for CPE Credits: 12 $10/day. The American Strategic Management Institute (ASMI) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of The Performance Institute Training Center CPE Sponsors. State boards of accountancy have final authority on the 1515 N. Courthouse Rd., Suite 600 acceptance of individual courses for CPE credit. Complaints regarding sponsors may be addressed to the National Registry of CPE Sponsors, Arlington, VA 22201 150 Fourth Avenue North, Nashville, TN 37219-2417. 877-992-9522 Website: www.nasba.org. A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard by Marriott at Cancellation Policy the prevailing rate of $209 until December 11, For live events: ASMI will provide a full refund less $399 administration fee for 2009. Please call the hotel directly and reference cancellations four weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be issued. Registrants code “Employee Engagement” when making who fail to attend and do not cancel prior to the event will be charged the reservations to get the discounted rate. The hotel entire registration fee. is conveniently located three blocks from the All the cancellation requests need to be made online. Your confirmation Rosslyn Metro station. Please ask the hotel about a email contains links to modify or cancel registrations. Please note that the cancellation is not final until you receive a written confirmation. complimentary shuttle that is also available for your convenience. Payment must be secured prior to the conference. If payment is not received by the conference start date, a method of payment must be presented at the time of registration in order to guarantee your participation at the event. Arlington Rosslyn Courtyard by Marriott 1533 Clarendon Blvd. Quality Assurance Arlington, VA 22209 ASMI strives to provide you with the most productive and effective educational Phone: 703-528-2222 / 1-800-321-2211 experience possible. If after completing the course you feel there is some way we can improve, please write your comments on the evaluation form www.courtyardarlingtonrosslyn.com provided upon your arrival. Should you feel dissatisfied with your learning experience and wish to request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to: ASMI: Corporate Tuition & Group Discounts: Headquarters; 805 15th Street NW, 3rd Floor; Washington, D.C. 20005 The tuition rate for attending Employee Note: As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in the program. ASMI is not responsible Engagement is as follows: for speaker changes, but will work to ensure a comparable speaker is located to participate in the program. Offering Early Bird Rate* Regular Rate If for any reason ASMI decides to cancel this conference, ASMI Two-Day Training $899 $999 accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests. * For the Early Bird Rate, register by November 19, 2009. Discounts • All ‘Early Bird’ Discounts must require payment at time of registration and For more information on group discounts for before the cut-off date in order to receive any discount. Employee Engagement please contact Blake • Any discounts offered whether by ASMI (including team discounts) must also require payment at the time of registration. Humble at 858-866-9352 or email him at • All discount offers cannot be combined with any other offer. Blake.Humble@ASMIWeb.com. • Discounts cannot be applied retroactively 6 www.ASMIweb.com/Employee
- 7. Employee Engagement Logistics & Registration to register Call Fax this Form to Visit 877-992-9522 866-234-0680 www.ASMIweb.com/Employee Registration Form Yes! Register me for Employee Engagement Please call me. I am interested in a special Group Discount for my team Delegate Information Name Title Organization Dept. Address City State Zip Telephone Fax Email Payment Information Check Purchase Order / Training Form Credit Card Credit Card Number Expiration Date Verification no. Name on Card Billing Zip Please make checks payable to: The Performance Institute Priority Code: W234-WEB www.ASMIweb.com/Employee 7
- 8. ASMI’s vision In this challenging economic landscape, organizations must develop and execute innovative strategies to survive and thrive. Performance and process improvement methodologies give managers the tools they need to run leaner, more efficient businesses. The mission of the American Strategic Management Institute (ASMI) is to connect business leaders with best-in-class practices and training to address management challenges and improve results. ASMI has grown into one of the nation’s most innovative training providers, combining market research and industry insight to deliver experiences and tools to inspire leaders and grow businesses. Through virtual sessions, national summits, training programs and consulting services, ASMI brings together leaders to share insights, ideas and actions to transform organizations. Areas of Focus: Performance Management: Using business analytics to drive strategy Process Improvement: Leaning processes for efficiency and quality improvement Financial Management: Budgeting and forecasting for better decision-making Project Management: Managing projects to deliver results on time, within scope and in budget Leadership Development: Building leadership skills to manage in times of change and conflict Services: Virtual Training Briefings 90-minute training sessions for the latest tools and techniques to deliver results. National Summits National events allowing business leaders to share best practices and strategies for success. Training Programs Methodology-based training modules in management competencies, offered publicly or custom-designed for your organization Consulting Services Field experts who can bring bold change to your workforce, planning processes. ASMI Corporate Headquarters 805 15th Street, NW, 3rd Floor Washington, DC 20005 Ph: 877-992-9522 Fax: 866-234-0680 www.ASMIweb.com