This document presents a data envelopment analysis method aimed at optimizing multi-response problems within the Taguchi method, addressing the common issue of using traditional methods predominantly suited for single-response problems. It introduces a new approach that combines neural networks and data envelopment analysis to account for censored data while improving product quality, exemplified by a case study on hard disk drives. The proposed procedure provides a systematic way to minimize uncertainty in decision-making processes for multi-response optimization in quality engineering.