Mid tech presentation copy (satish)
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MedSolutions is a medical cost management company with over 1,000 employees headquartered in Nashville, TN. It manages costs for 27+ million members across 55 health plans through local and national programs. Sa#sh&Dave is the Chief Information Officer of MedSolutions and has over 23 years of business and IT experience across multiple industries. In his role, he leads all strategic and operational technology initiatives for MedSolutions.
Mid tech presentation copy (satish)
- 1. !!!! 1!
- 2. About!MedSolu-ons:! ! Local!and!Na-onal!programs! MedSolu-ons!is!a!medical!!cost! ! 27+!MM!members!managed! management!company!that!generates!cost! ! 55!Commercial,!Medicare,!&! Medicaid!health!plans!! savings!as!a!consequence!of!improving!the! ! 1,000!employees,!HQ!in! quality!of!pa-ent!care!and!outcomes.! Nashville!TN! ! 7!million!interac-ons!per!year! More!details!at!www.medsolu-ons.com!!! with!physicians!and!members! 2!
- 3. About!Me:! Sa#sh&Dave,!pronounced!dặvMNvee! Chief&Informa#on&Officer,&MedSolu#ons&Inc& ! N 23!years!of!business!and!IT!experience!across!mul-ple!industries! N Currently!leading!all!strategic!and!opera-onal!technology!ini-a-ves! for!MedSolu-ons.!Ownership!for!! N informa-on!technology!! N claims!opera-on!! N healthcare!analy-cs!shared!service! N opera-onal!excellence!through!Lean/Six!Sigma!! N In!past!led!the!informa-on!technology!func-on!of!specialty!paper!company!Appleton! Papers!Inc,!largest!manufacturer!of!carbonless!and!thermal!papers! N Prior!to!this!held!various!leadership!roles!with!Concentra!Inc,!Coventry!Healthcare,! GE,!Shop!At!Home!Network,!SETA!Corpora-on,!and!CIL! N Holds!Bachelor!degrees!of!Electrical!Engineering!and!Law!!! 3!
- 4. !!!! The world we live in…! 4!
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- 7. Our!“demand!–!supply”!is!off!balance…! Larger horse. . . or a lighter cart! ! 7!
- 8. Compe-ng!priori-es…! 8!
- 10. Who!is!this!guy…! Real>#me&Support& Opera#onal&Efficiency& Requests& Ini#a#ves& Speed&to&& New&Product& Market&& Development& Interoperability& PorIolio& needs& Management&&& Governance& Build&System/Infrastructure& for&growth&and&new&world& 10!
- 11. Two!opposing!forces!linked!together:! !!!! Generic!IT! Strategic!Value! IT!in!the!sense!of!managing!technology! Today,!the!CIO!is!becoming!increasingly! infrastructure!is!on!the!cusp!of!becoming! thought!of!as!a!chief!innovator,!chief! a!cri-cal!but!nonstrategic!asset!like! strategist,!chief!process!officer,!or!all!three.! electricity.! o Commodi-za-on! o I!for!Innova-on!! o Consolida-on! o Disrup-ve!technologies!!! o Outsourcing! o Postmodern!business!!! o Cloud!and!U-lity!Compu-ng!!!! Two third of CEOs believe that IT will make a greater contribution during this decade.! 11!
- 12. Engage!and!Collaborate:! !!!! Key!business!drivers!N!! ① Retaining!customers!with!customer!delight!! ② Enable!growth!through!innova-on!! ③ Cost!management!through!beaer!efficiency!! ④ Building!responsive!and!flexible!organiza-on!! ⑤ Improving!decision!making!through!analy-cs!and!business! intelligence! ⑥ Develop!a!team!is!technical!smart!but!thinks!like!business!! ⑦ Balanced!approach!for!disrup-ve!technologies!! Uncouple from past processes and beliefs. Create Measureable and Auditable Financial Benefits for the Enterprise.! 12!
- 13. Engage!and!Collaborate:! !!!! IT& Central& o IT&Strategy&& In!addi-on!IT! o Corporate&Strategy&& o Innova#on&& func-on!assumes!a! o Business&Process& Think& o Enterprise& Design&& set!of!central!roles! Architecture&&& that!have!no!natural! o Informa#on& o Business&Engagement& ownership! Management&and& o Requirements&& Analy#cs&& Many!central!roles!are! “Thinking”!and!“doing”! now!duplicated!in! roles!require!different! Finance,!Procurement,! skills,!incen-ves,!and! Supply!Chain,!and!other! business!rela-onship.! func-ons! o Development&and& o Corporate&Strategy&& Maintenance&& IT!“doing”!roles!are! o Business&Process& Do& o Infrastructure& being!externalized! Design&& Opera#ons&& faster!than!other! o Informa#on& o Vendor&Management&& central!“doing”!roles.! Management&and& o User&Support&& Analy#cs&& 13!
- 14. !!!! Increasing!collabora-on:! 14!
- 16. !!!! Your!people!will!make!the!difference:! ① Wanted:!Business!Skills!N!IT!staff!will!need!businessNcentric!skill! sets!and!will!oven!have!business!backgrounds.!! ② Proac-ve!communica-on!instead!of!followNups! ③ Customer!focus!and!service!excellence!–!wow!your!internal!and! external!customer! ④ Enabler!for!growth!through!innova-on!! ⑤ Ability!to!drive!Opera-on!performance!and!Project!performance!!! Key to success is to have IT leadership who understands and drive the vision of new IT in their day to day business interaction.! 16!
- 17. !!!! Listen!to!the!future:! 17!
- 18. !!!! Be& strategic.! Be& focused.! Be& great.! 18!
- 19. !!!! Content!Source!includes!various!studies!and!presenta-ons!from!PWC,!Gartner,!Cisco,!MS,!and!Corporate!Execu-ve!Board! Although! I! believe! that! the! informa-on! contained! in! this! document! has! been! obtained! from! reliable! sources,! but! we! are! not! responsible!for!any!errors!or!omissions!contained!herein!or!for!the!results!obtained!from!the!use!of!this!informa-on.! 19!