Outlook Deleted Items Folder is Missing
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The document discusses common issues related to missing folders in Microsoft Outlook, particularly focusing on the deleted items folder in IMAP accounts. It provides step-by-step guidance on how to create a new deleted items folder, subscribe to it, and assign the correct folder settings to resolve the error message 'the deleted items folder is unavailable'. Additionally, it introduces Amrev email recovery software as a solution for recovering lost and deleted emails and folders.
Outlook Deleted Items Folder is Missing
- 1. OUTLOOK DELETED ITEMS FOLDER IS MISSING Presented by Amrev Technologies WHAT TO DO WHEN
- 2. www.amrevsoftware.com DON'T MISS DATA WHEN YOU CAN RESTORE IT Discovering that one or more folders are missing in Outlook could be an oversight or something more significant. Either way, this is a relatively common problem with straightforward resolutions. Learn how to find a folder in Outlook, how to recover deleted folders in Outlook, and more. A number of things could cause missing Outlook folders. Any of the following could be the root of the problem: • Some of your Outlook folders are hidden • A folder was inadvertently deleted • Outlook isn't syncing with the server • The personal folder file is damaged
- 3. DELETED ITEMS FOLDER MISSING Many users complain that they always receive the error – “The Deleted Items folder is unavailable” every time they delete items from their IMAP mailbox in Outlook. Here we will introduce quick steps to dispose of this error.
- 4. KEEP A FEW THINGS IN MIND REGARDING THE MS OUTLOOK VERSIONS One of the IMAP improvements in Outlook 2010 is that it will automatically try to assign the correct Sent Items and Deleted Items folders for your account. In previous versions of Outlook you’d had to set the Sent Items folder manually or items were kept locally and Deleted items were marked for deletion in the same folder instead of moving them to a separate Deleted Items folder. www.amrevsoftware.com
- 5. THE ROOT CAUSE OF THE PROBLEM DELETED ITEMS FOLDER IS MISSING The Outlook error “The Deleted Items is unavailable” usually happens to the IMAP accounts. When you try to delete an item, this error will pop up immediately. Also, in such a situation, you won’t be able to delete any items. Actually two causes can bring out this case. One is that your IMAP mailbox indeed has no Deleted Items folder. The other one is that your Outlook doesn’t assign the correct deleted items folder. Therefore, on basis of the two reasons, you can resolve them by taking the following steps: www.amrevsoftware.com
- 6. STEP 1: CREATE A NEW DELETED ITEMS FOLDER MANUALLY After subscribing the Deleted Items folder, you need expand all the folders to see if there has been this folder. If you still have the Deleted Items folder, you should create it manually. To create a new folder, you can easily click on the “New Folder” button under the “Folder” tab, like the following screenshot: HERE'S HOW TO DO IT www.amrevsoftware.com
- 7. BUT SOMETIMES, YOU MAY RECEIVE ANOTHER ERROR, SHOWN AS THE PICTURE BELOW: www.amrevsoftware.com It is because that you’re trying to create a new folder under non-root folder. More often than not, for most IMAP accounts, the root folder is “Inbox”. That is to say, you have to create new folders under “Inbox”.
- 8. STEP 2: SUBSCRIBE THE DELETED ITEMS FOLDER FOR IMAP ACCOUNTS Sadly, the abovementioned mechanism isn’t fail safe and when the folders cannot be found, you’ll encounter errors. Luckily you can easily solve them by assigning the correct folders manually or create them when they are missing. In the first place, you should ensure if you have subscribed a Deleted Items folder in IMAP account in that the most common reason is the missing Deleted Items. Here are the elaborate steps to check it. • Firstly, click on the “Inbox” folder in your IMAP mailbox. • Then switch to “Folder” tab and click on “IMAP Folders” button. www.amrevsoftware.com
- 9. www.amrevsoftware.com • Next in the new “IMAP Folders” dialog box, click on “Query” button to show all the available folders. • After that, check if the Deleted Item folder is subscribed or not. If not, pitch on the “Deleted Items” folder, and then click “Subscribe” button.
- 10. STEP 3: ASSIGN THE CORRECT DELETED ITEMS FOLDER AFTER MANUALLY CREATING THE DELETED ITEMS FOLDER, YOU HAVE TO ASSIGN IT. FOLLOW THE OPERATIONS BELOW: For a start, go to “File” > “Account Settings”.In the “Account Settings” window, double click on the IMAP account under “Email” tab. Pixelast | Design and Tech
- 11. • Then in the popup “Change Account” window, hit “More Settings” button. • In the next “Internet Email Settings” dialog box, move to “Deleted Items” tab. • Select the target folder in which you want to store the deleted items. • Eventually click several “OK” until all the dialog boxes are closed. www.amrevsoftware.com
- 12. AFTER COMPLETING THE 3 STEPS INTRODUCED ABOVE, THE ERROR – “THE DELETED ITEMS IS UNAVAILABLE” WILL NO LONGER OCCUR. BUT IF IT DOES, USE AMREV OUTLOOK EMAIL RECOVERY SOFTWARE www.amrevsoftware.com
- 13. WHAT'S AMREV EMAIL RECOVERY SOFTWARE Amrev Outlook Email Recovery recovers lost and deleted emails, folders, calendars, appointments, meeting requests, contacts, tasks, task requests, journals, notes and attachments. www.amrevsoftware.com
- 14. QUESTIONS? COMMENTS? LET US KNOW! www.amrevsoftware.com WEBSITE sales@amrevsoftware.com SALES RELATED QUERY support@amrevsoftware.com TECHNICAL SUPPORT