02 pcs 7 documentation and support v1.00 en

PCS 7 System Course
SIMATIC PCS 7 – Documentation and Online Support
Training Documentation, V1.00, ST-PCS7SYS 2 - 1
Content 2
2 PCS 7 Documentation and Online Support...........................................................3
2.1 Learning target........................................................................................................................3
2.2 Documents available by PCS 7 Installation............................................................................3
2.2.1 Delivered Manuals ..................................................................................................................3
2.2.2 Delivered Readme Files .........................................................................................................4
2.2.3 PCS 7 help system .................................................................................................................5
2.2.4 Template for a plant-specific process control manual for operators.......................................6
2.3 Additional sources of information............................................................................................7
2.3.1 PCS 7 Compendium...............................................................................................................7
2.3.2 PCS 7 on Tour (PoT)..............................................................................................................8
2.3.3 PCS 7 Catalogs ......................................................................................................................9
2.3.4 PCS 7 in internet...................................................................................................................10
2.4 Industry Online Support Internet Portal ................................................................................11
2.4.1 Product Support....................................................................................................................12
2.4.2 Applications & Tools .............................................................................................................13
2.4.3 Multimedia-based Demonstration Systems..........................................................................14
2.4.4 Compatibility Tool .................................................................................................................14
2.4.5 Services ................................................................................................................................15
2.4.6 Marketing Information...........................................................................................................16
2.5 Functions of the Industry Online Support Internet Portal .....................................................17
2.5.1 Search...................................................................................................................................17
2.5.2 mySupport.............................................................................................................................18
2.5.3 My Documentation Manager.................................................................................................18
2.5.4 Online Support App (for Apple and Android Smart Phones)................................................20
2.6 Communication in the Industry Online Support Internet Portal ............................................21
2.7 Checkpoint............................................................................................................................23

PCS 7 System Course
SIMATIC PCS 7 –Documentation and Online Support
2 - 2 Training Documentation, V1.00, ST-PCS7SYS

PCS 7 System Course
2 PCS 7 Documentation and Online Support
2.1 Learning target
The participant will learn about
• What types of PCS 7
documentation are available
• Navigation through the Industry
Online Support
• All functions and possibilities of
the Industry Online Support
2.2 Documents available by PCS 7 Installation
2.2.1 Delivered Manuals
The PCS 7 Readme File “pcs7-readme.rtf” contains in section 2.1 “General information”
a complete overview list with PCS 7 Manuals locally available after PCS 7 installation.
Pathways to installed manuals
Once you have installed PCS 7 including the PCS 7 documentation on your computer,
you can open this documentation with
Start > SIMATIC > Documentation > English

PCS 7 System Course
Manuals on SIMATIC PCS 7 DVD
If you do not wish to install this documentation, you can also view it at any time on the
SIMATIC PCS 7 DVD in the following folders:
"_ManualsEnglish" or "_Product_InformationEnglish".
All the manuals are stored in PDF format. You require Acrobat Reader to open the files.
If necessary, you can install it from the SIMATIC PCS 7 DVD.
 Programming Instructions for creating driver blocks and with the title "SIMATIC
Programming Instructions Driver Blocks" can be ordered separately. These
Programming Instructions help the advanced SIMATIC PCS 7 user to create system-
conform driver blocks, which can be placed like standard blocks on system plans and
automatically parameterized and interconnected in HW Config.
2.2.2 Delivered Readme Files
Pathways to installed Readme files
Once you have installed PCS 7 including the PCS 7 documentation on your computer,
you can open any Readme file with
Start > SIMATIC > Information > English
Reason to have attention to the Readme files
 ATTENTION
Each of the PCS 7 related products come with product-specific information in the
form of readme files.
Readme files contain information which is not included in manuals due to the degree
of topicality.
The information given in Readme files takes precedence over all the PCS 7 manuals.

PCS 7 System Course
pcs7-readme.rtf
• Most important Readme file of PCS 7
• Containing information also relevant before PCS 7 installation:
− Licensing of software to be installed
− Hardware pre-requisites and compatibles
− Software requirements regarding the operating system or system settings and the
software to be installed
− Compatibility to 3rd party products (software)
− Required installation steps/ required upgrade steps
− Basic information for update of PCS 7 projects
− Notes on usage of the product
− Summary of changes compared to the former product version
pcs7sysdocu-readme.pdf
• Contains information and additions to the manuals of the PCS 7 system
documentation with higher topicality due to the deadline for generation of electronic
manuals.
• Known misprints in delivered manuals are cleared here.
pcs7new.pdf
• “What’s new in PCS 7?” contains an extract of all new features and changes in the
current PCS 7 version.
• Summarized information given in first section “What’s new” in each product /
operation manual.
2.2.3 PCS 7 help system
Implementation of the PCS 7 help system
The PCS 7 help system, which can be called from SIMATIC Manager, will be updated
regularly as of PCS 7 V8.0. Service packs for PCS 7 and the products in the system
documentation will also be compiled and published.
You have to implement the PCS 7 help system manually in the PCS 7 installation with
copy and paste as follows:
1. Download the zip files of the help system from the Service & Support portal by
clicking .
2. Unzip the help files into a folder.
3. Copy all help files into the folder Siemens > STEP7 > S7BIN in the PCS 7
installation.
When you open the PCS 7 help system again, it will be updated.

PCS 7 System Course
Access to PCS 7 System documentation by online help
Since PCS 7 V6.0 SP3, you can also open the complete system documentation for PCS
7 in the online help format within the SIMATIC Manager through the help topics.
• You can open the "PCS 7 Basic Documentation" online help with the menu command
“Help > Topics in the SIMATIC Manager.”
2.2.4 Template for a plant-specific process control manual for operators
You can create a process control manual for the operator derived from a source
document of the actual PCS 7 OS Process Control Manual.
 „PCS 7 - Operating Instructions Operator Station Process Control.doc “
 Derived from a source document of the actual PCS 7 OS Process Control Manual
 Covering the well-proven main structure of a control manual for operators
 Available in the "_Manuals<language*>" folder on your PCS 7 Toolset DVD.
(* Select your regional <language>.)
 Edit the source document with MS Word

PCS 7 System Course
2.3 Additional sources of information
2.3.1 PCS 7 Compendium
Subject of the manual
On the one hand:
• SIMATIC PCS 7 is as a distinctly open system to be flexibly adapted to a wide range
of customer needs.
• Great deal of freedom in terms of the project configuration, as well as in the design of
the program and the visualization.
On the other hand:
• Experience has shown that subsequent modernization or plant expansion work is
made much easier if the project is configured "in conformance with PCS 7" as far as
possible right from the start.
• Certain basic rules absolutely must be adhered to in order to ensure that the system
functions provided will offer optimum usability in the future.
The compendium directly reflects the recommended method for configuration, which is
based on the results of a great deal of practical experience. The description does not
cover the application itself; rather, it relates to handling the project and the parameter
settings of the components it contains.
Links to the Compendium
The compendium is divided into several parts:
• Part A: Configuration Guidelines
http://support.automation.siemens.com/WW/view/en/35016996
• Part B: Process Safety
• Part C: Technical Functions with SFC Types
• Part D: Operation and Maintenance
• http://support.automation.siemens.com/WW/view/en/43410843
• Part E: IT Plant Security (coming soon)
• Part F: Hardware Setup (coming soon)

PCS 7 System Course
You can download the documents on the website of SIEMENS Industry Automation and
Drives Technologies Service & Support, product support. Search for “Compendium” as
shown in the figure below.
2.3.2 PCS 7 on Tour (PoT)
Subject of the manual
PCS 7 on Tour is a compact manual with the intend to provide fundamental basics on
the system functions and an approach to engineering and configuring automation tasks.
It covers major components (hardware and software) of the system and intends to
deliver a systematic approach right from the start when you begin to know or use the
system.
Link to supplier
The manual PCS 7 on Tour can be ordered via the Siemens Sales Support Process
Automation I IA AS S SUP PA. Please contact your local Siemens promoter or sales
department.
The manual is in the following languages available:
German, English, Spanish, Portuguese, French (coming soon)

PCS 7 System Course
2.3.3 PCS 7 Catalogs
The catalogs list those products of the Siemens automation product spectrum which are
released for the process control system SIMATIC PCS 7.
The products contained in this catalog can also be found in the e-Catalog CA 01.
Catalogs are available in print and for download on the Product Support Portal.
Industry Online Support New Website:
Navigate in the
product tree to
SIMATIC PCS 7
SIMATIC PCS 7 Standard catalog ST PCS 7 for V8
The catalog lists the PCS 7 hardware and software products structured in following
sections:
Industrial Workstation, Engineering system, Operator system, Maintenance Station,
Automation systems, Communication, Process I/O, SIMATIC PCS 7 Software and,
System documentation, Technology components, Batch automation, Route control,
Safety Integrated for, Process Automation, IT Security, Connection of IT systems, Other
Compact systems, Basic Packages, Previous versions, Update/upgrade packages
The products are introduced by detailed descriptions and specifications.
Catalog ST PCS 7.1, Add-ons for the SIMATIC PCS 7 Process Control System
Many supplementary add-on products for SIMATIC PCS 7 have been developed by
Siemens as well as by external partners. These software packages and hardware
components authorized by the system manufacturer enable cost effective
implementation of SIMATIC PCS 7 for special automation tasks.
Catalog ST PCS 7.2, Migration solutions for the SIMATIC PCS 7 process control system.
The migration of own process control systems to SIMATIC PCS 7 is a matter of course
for Siemens, and a significant component of the continued supplier/ customer
relationship. Siemens is additionally able to offer migration solutions for process control
systems from other vendors.

PCS 7 System Course
2.3.4 PCS 7 in internet
Link to PCS 7 Website
The PCS 7 site provides convenient access to the complete PCS 7 documentation – the
latest news about hardware and software components released for PCS 7:
http://www.siemens.com/simatic-pcs7
Get into the world of SIMATIC PCS 7 with the interactive system overview.
The PCS 7 portal contains links also to following sections:
• Presales information
• Online catalog and ordering system
• Technical information
• Support
• Training
• Contact & Partners (Local and Solution partners)

PCS 7 System Course
2.4 Industry Online Support Internet Portal
Guided Tour
You are here for the first time or you would like to get to know all functions and
possibilities? Then you are right at the "Guided Tour":
http://support.automation.siemens.com/support/GuidedTours/start.htm?lang=en
Overview
The Online Support offers you a comprehensive information system for all Industry
Automation and Drive Technologies Service & Support subjects at any time.
Do you wish to extend your Know How, read up on services or exchange experiences
with users of automation systems?
Convenient functions in the online support lead you directly to the desired information.
Online Support always the first step - around the clock on 365 days of the year.
http://support.automation.siemens.com

PCS 7 System Course
2.4.1 Product Support
The "Product Support" provides a wide range of all information concerning the products
and solutions of Siemens Industry Automation and Drive Technologies:
What does "Product Support" offer you?
• FAQs
• Updates/Upgrades, Service Packs & Support Tools for downloading
• Manuals and operating instructions
• Approvals and certificates
• Test certificates and curves

PCS 7 System Course
Example of a product view of SIMATIC PCS 7 V8.0
2.4.2 Applications & Tools
"Applications & Tools" supports you with functional and non-branch-specific solutions.
The main focus is not only on the individual product but on the interaction of the entire
system.
Your advantages:
• Realization reliability
− Functional solutions for defined tasks
− Creative ideas for further customer-specific applications
• Planning reliability
− Verified communication times
• Saving time
− Program examples can serve as a basis for your individual user program
− Compact presentation of the underlying technological principles
− Entries are tested and free of charge
Application Examples to SIMATIC PCS 7:
http://support.automation.siemens.com/WW/view/en/20806759/136000

PCS 7 System Course
2.4.3 Multimedia-based Demonstration Systems
A demonstration system is an automatically running or interactive operable animation.
Complex technical contexts, products, functional correlations and user instructions are
presented as Flash films.
This enables you to expand your know-how quickly, conveniently and easily.
http://support.automation.siemens.com/WW/view/en/34677186/136000&cspltfrm=0&css
w=0&csbinh=7
2.4.4 Compatibility Tool
The compatibility tool allows you to put together a compatible selection of software
products or to check the compatibility of the existing configuration.
https://support.automation.siemens.com/kompatool/pages/main/index.jsf

PCS 7 System Course
• Workflow through the Compatibility Tool:
Product tree
also for 3rd
party products
• Result:
2.4.5 Services
The service covers all areas of the product life cycle. We offer you the appropriate
service - starting from planning a plant up to its modernization and optimization.
Your advantages:
• Clear presentation of all services according to product life cycle
• When using the tree structure, you can find our service offers topic-related
• The index enables an alphabetic search for important service terms
• Always the latest information on the service

PCS 7 System Course
2.4.6 Marketing Information
To give you an overview of the performances, facts & figures and processes of Service
& Support in the worldwide network, we have put several advertising brochures at your
disposal.
Your advantages:
• Fully edited advertising material for your presentations
• Clear arrangement of all Service & Support performances
• A concise summary of marketing arguments for facilitating your own marketing

PCS 7 System Course
2.5 Functions of the Industry Online Support Internet Portal
2.5.1 Search
The Industry Online Support offers three different functions for your search. Additionally
there are filtering functions, search in hit lists and further functions available.
Free Text Search Navigation in the tree structure Alphabetic Index
• Free Text Search: When searching via free text, the complete Portal will be searched
according to the entered term. The employed search algorithm can automatically see
similar or related terms.
− Product designation
− Order number (MLFB)
− Entry-ID
− General Terms
• Alphabetic Index: When looking for firmly defined terms, the alphabetic index will
support you.

PCS 7 System Course
2.5.2 mySupport
To provide a better overview and to make the use easier, all your personal data and
information is summarized in a separate area.
• Creating of new and viewing of existing queries to the Technical Support via Support
Request
• Subscribing to and changing Service & Support Newsletter
• Changing or supplementing personal data (e.g. e-mail address)
• Calling My Documentation Manager to compile personal documentation
• Personal functions from the Technical Forum (e.g. personal messages)
• Setting up of navigation filters – with myTree
To the free registration:
2.5.3 My Documentation Manager
My Documentation Manager (MDM) offers you to compile your own documentation from
our standard documents (manuals) available in the Product Support section.
Documentations compiled in one language can easily be output in any other language
available in the system.
Function
In the My Documentation Manager you may define a customized structure for the
storage and management of your compiled documents. The following steps provide you
with a quick and easy introduction to the My Documentation Manager.

PCS 7 System Course
Main steps
1. Select a document - All manuals available in the Product Support section and
marked as "Manuals/Operating Instructions, configurable" are suitable for
processing with My Documentation Manager. You can find these manuals also by
using the search function and selecting "Manuals/Operating Instructions ->
Configurable documents only".
2. Retrieve a document in the My Documentation Manager - Click the "Display and
Configure" link in the relevant manual entry to open the My Documentation Manager
and to add this manual to the "Last visited" selection list.
3. Create/extend your own library - In the middle part of the My Documentation
Manager (my library) you may create your own folders (by clicking this area with
your right mouse button) or delete and rename previous folders. These folders
correspond to the relevant chapters of your individual compilation (library).
4. Transfer selected manuals into your individual compilation - Now you can "drag &
drop" (click and drop with your mouse) selected manuals from the "last visited" list
to your own folder tree (library).
5. Export - In your individual library, you may export selected manuals in different
formats (PDF, XML, RTF) and to any desired destination. To do so, click the
function "Create generation output" with your right mouse button at the relevant
position in your library.
Link
https://www.automation.siemens.com/mdm/default.aspx?GuiLang=en
User registration is required to use the full range of functionality offered by the
Automation and Drives Web.

PCS 7 System Course
Example: PCS 7 V8.0 Manual Collection within the MDM
2.5.4 Online Support App (for Apple and Android Smart Phones)
The Online Support App enables you to access more than 300,000 documents on all
Siemens Industry products, anywhere and anytime. No matter whether you face
problems implementing your project, need help with troubleshooting, want to expand
your facility or newly plan one.
You have access to FAQs, the latest firmware or software version downloads, manuals,
certificates, characteristic curves, application examples and tools, product news (e.g.
announcement of new products), information on successor type in case of product
phase-outs.
To the overview:

PCS 7 System Course
2.6 Communication in the Industry Online Support Internet Portal
Technical Forum
To complete the comprehensive range we support the direct dialog between specialists.
With the Technical forum you get an attractive discussion platform in German and
English where users and experts can exchange their experience.
https://www.automation.siemens.com/WW/forum
Support Request
You can send your request directly from the Internet to a specialist in Technical Support.
What does the “Support Request” offer you?
• Solution suggestions from the Online Support before sending your request.
• Adoption of your personal data already provided in the personalization "mySupport".
• Your request is directly forwarded to the specialist in charge.
What are your benefits?
• You can solve your problems even easier using the Knowledge Base on the Internet.
• You can use the "Support Request" around the clock, every day of the year.
• As all relevant data are forwarded directly to the specialist, you will be contacted
even quicker when you make use of the Support Request.

PCS 7 System Course
Own suggestions for FAQ (only available in Intranet)
You came across a problem, solved it and want to share the solution with other users?
So, just post your idea in our FAQ Discussion Board:
https://workspace.automation.siemens.com/content/10004288/default.aspx
Feedback to planned Application examples (only available in Intranet)
On the Application Sharepoint, we will regularly post the planned application topics. We
would appreciate your input and feedback.
• What topics do you consider important, what topics have a lower priority?
• Do you miss any planned applications?
• Would you be able to support us with your know-how or with previously created
solutions?
https://apps02.industry.siemens.com/content/10002594/PlannedApplications/default.as
px
Newsletter
The newsletters inform you precisely of the components and platforms you are
interested in - to the point and free of commercials. Determine for yourself what you
want to be informed about.
Using the newsletter requires a registration under mySupport.

PCS 7 System Course
Twitter
Starting immediately, information on Siemens industrial products and services is also
available via Twitter.
2.7 Checkpoint
Let‘s think about this:
• Name some reasons for
registration in MySupport.
• What do you think is the best way
to have always the latest version
of the required manuals for your
job with you?

02 pcs 7 documentation and support v1.00 en

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02 pcs 7 documentation and support v1.00 en