This document discusses why the iPod/iPhone is successful. It provides 3 key reasons: 1) the product itself which offers not just a product but a service and lifestyle, 2) iTunes which revolutionized the music industry through a new distribution model, and 3) the platform model which allows numerous applications to be built and attracts developers. The iPod/iPhone combination with iTunes established a razor-and-blades business model that was very profitable for Apple through interconnected hardware, software, services and applications.