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Strategic
Management
An Introduction to Strategy
2
Learning Outline
 What is strategic management?
 Why is strategic management
important?
 Who is involved with strategic
management?
 Strategic management today
3
A definition of strategy
 Goal-directed decisions and actions in
which capabilities and resources are
matched with the opportunities and
threats in the environment.
4
Military influences in strategy
 “Strategos” referred to a general in
command of an army
 The art of the general
 By 450 B.C. it came to mean managerial skill
 By 330 B.C. it referred to the skill of employing forces
to overcome positions to create a system of global
governance
 Carl von Clausewitz “tactics…(involve) the
use of armed forces in the engagement,
strategy (is) the use of engagements for the
object of war” 1838 On War
5
Academic influences in strategy
 1911 Scientific management (Taylor) – Still in place
today (UPS), some consider it micromanaging
 HBS requires a class in Business Policy in 1912
 Adam Smith’s “invisible hand” (the market) gives way to
Alfred Sloan (GM CEO from 1923-1946) concept of the
“visible hand”—middle manager
 Chester Bernard influential book “The Executive” argues
that managers should pay attention to “strategic factors”
 Ronald Coase’s 1937 article “why firms exist” (Nobel
Prize in economics) and Joseph Schumpter’s concept of
“disruptive technologies” written in 1942 bring in
organizational economics
 Max Weber warns against bureaucratic organizations but
sees a shift toward this way of organizing
6
Recent influences in strategy
 1960s (Strategy and structure; Corporate
Strategy)
• 1963 Harvard business conference leads to
SWOT analysis
• BCG founded in 1963 “strategy boutique”
• Created the portfolio analysis
• Stars, dogs, cash cows, question marks
 1980s (Porter’s 5 forces)
 1990s (Resource based view of the firm)
7
Strategy vs. Strategic
Management
 Strategy
 A series of goal-
directed decisions
and actions
matching an
organization’s
skills and
resources with the
opportunities and
threats in its
environment
 Strategic
management
 Analyze current
situation
 Develop
appropriate
strategies
 Put strategies into
action
 Evaluate, modify,
or change
strategy
8
Strategy vs. Strategic
Management
 Strategy involves
 Organization’s
goals
 Goal-oriented
action
 Related decisions
and actions
 Internal strengths
 External
opportunities and
threats
 Strategic
management
 Planning
 Organizing
 Implementing
 Controlling
9
Basics of Strategic
Management
 Four aspects that set strategic
management apart
Interdisciplinary
• Capstone of the Business degree
External focus
• Competition
Internal focus
Future direction
10
Strategic Management
Process
Analyzing
Current
Situation
Deciding
on
Strategies
Putting
Strategies
in Action
Evaluating and
Changing
Strategies
Situation
Analysis
Strategy
Formulation
Strategy
Implementation
Strategy
Evaluation
Chapter 2 Chapter 3
Chapter 4
External
Analysis
Internal
Analysis
Chapter 5 Chapter 6
Chapter 7
Functional Competitive
Corporate
11
Strategic Management
Process
 Situation Analysis
 Scanning & evaluating context
 Internal and External environments
 Strategy formulation
 Functional
 Competitive
 Corporate strategies
12
Levels of strategy
Competitive:
How are we going to compete in
our chosen business(es)?
Functional
What resources and capabilities do
we have to support the corporate and
competitive strategies?
Corporate
What direction are we going and
what business(es) are we in or do we
want to be in?
13
Strategic Management
Process
 Strategy implementation
Process of putting strategies into
action
Consider implementation at each level
 Strategy evaluation
Was the strategy effective?
“Close the loop”
14
Who does strategy?
 The Role of the Board of Directors
 Elected representatives of the company’s stockholders
 Legally obligated to represent and protect stockholder’s
 The Role of Top Management
 Responsible for decisions and action of every employee
 Providing effective leadership
 Other Organizational Employees
 Implement— put the strategies into action and monitor
performance
 Evaluate—do the actual evaluations and take necessary
actions
15
The Role of the Board of
Directors
 Review and approve strategic goals and plans
 Review and approve organization's financial
standards and policies
 Approve an organizational philosophy
 Monitor organizational performance and
regularly review performance results
 Select, evaluate, and compensate top-level
managers
 Develop management succession plans
 Monitor relations with shareholders and other
key stakeholders
16
Concept of Strategic Intent
A company exhibits strategic
intent when it relentlessly
pursues an ambitious strategic
objective and concentrates its
competitive actions and energies
on achieving that objective!
17
Lessons about change: Built
to last
 Understand why superior companies
are better than peer companies which
are better than most companies
$1 invested in stock market in 1926
yields
• $420 in all other companies
• $960 in peer companies
• $6360 in superior (visionary) companies
18
Who are these companies
 Visionary
 3M
 Boeing
 GE
 IBM
 Motorola
 Nordstrom
 P&G
 Sony
 Wal-mart
 Peer companies
 Norton
 McDonnell Douglass
 Westinghouse
 Burroughs
 Zenith
 Melville
 Colgate
 Kenwood
 Ames
19
So what did they find?
 Great companies had BHAG
Big Hairy Audacious Goals
 What ever your values are “stick with
it”
 Deal with the AND, not the OR
 Seek Alignment (internally)
20
Characteristics of Strategic
Intent
 Indicates firm’s intent to stake out a
particular position over the long-term
 Involves establishing a BHAG - ”big, hairy,
audacious goal”
 Signals relentless commitment to winning
21
Example of BHAG
General Electric
• All businesses are held to a standard of
being #1 or #2 in their industries as well
as achieving good business results
John F. Kennedy
• Put a man on the moon and return safely
by the end of the decade
22
Crafting a Strategy
 An organization’s strategy deals with
 How to make the strategic vision a reality
and achieve target objectives
 The game plan for
• Pleasing customers
• Conducting operations
• Building a sustainable competitive advantage
23
Take Aways
 Strategy has become more important
• Information, technology, globalization
 Key ideas in the strategy making process
 Mission (who are we)
 Vision (where do we want to go)
 Strategic intent / BHAG (major goal)
 Strategy (specific plan at different levels)
 Ethics (code of conduct or values)
 Linkage & communication are important
 Avoid mission creep!
24
Take Aways
 Where strategy came from
 Strategic Management Process
 Who does strategy?
 The end
25

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1 introduction to strategy 2-a

  • 2. 2 Learning Outline  What is strategic management?  Why is strategic management important?  Who is involved with strategic management?  Strategic management today
  • 3. 3 A definition of strategy  Goal-directed decisions and actions in which capabilities and resources are matched with the opportunities and threats in the environment.
  • 4. 4 Military influences in strategy  “Strategos” referred to a general in command of an army  The art of the general  By 450 B.C. it came to mean managerial skill  By 330 B.C. it referred to the skill of employing forces to overcome positions to create a system of global governance  Carl von Clausewitz “tactics…(involve) the use of armed forces in the engagement, strategy (is) the use of engagements for the object of war” 1838 On War
  • 5. 5 Academic influences in strategy  1911 Scientific management (Taylor) – Still in place today (UPS), some consider it micromanaging  HBS requires a class in Business Policy in 1912  Adam Smith’s “invisible hand” (the market) gives way to Alfred Sloan (GM CEO from 1923-1946) concept of the “visible hand”—middle manager  Chester Bernard influential book “The Executive” argues that managers should pay attention to “strategic factors”  Ronald Coase’s 1937 article “why firms exist” (Nobel Prize in economics) and Joseph Schumpter’s concept of “disruptive technologies” written in 1942 bring in organizational economics  Max Weber warns against bureaucratic organizations but sees a shift toward this way of organizing
  • 6. 6 Recent influences in strategy  1960s (Strategy and structure; Corporate Strategy) • 1963 Harvard business conference leads to SWOT analysis • BCG founded in 1963 “strategy boutique” • Created the portfolio analysis • Stars, dogs, cash cows, question marks  1980s (Porter’s 5 forces)  1990s (Resource based view of the firm)
  • 7. 7 Strategy vs. Strategic Management  Strategy  A series of goal- directed decisions and actions matching an organization’s skills and resources with the opportunities and threats in its environment  Strategic management  Analyze current situation  Develop appropriate strategies  Put strategies into action  Evaluate, modify, or change strategy
  • 8. 8 Strategy vs. Strategic Management  Strategy involves  Organization’s goals  Goal-oriented action  Related decisions and actions  Internal strengths  External opportunities and threats  Strategic management  Planning  Organizing  Implementing  Controlling
  • 9. 9 Basics of Strategic Management  Four aspects that set strategic management apart Interdisciplinary • Capstone of the Business degree External focus • Competition Internal focus Future direction
  • 10. 10 Strategic Management Process Analyzing Current Situation Deciding on Strategies Putting Strategies in Action Evaluating and Changing Strategies Situation Analysis Strategy Formulation Strategy Implementation Strategy Evaluation Chapter 2 Chapter 3 Chapter 4 External Analysis Internal Analysis Chapter 5 Chapter 6 Chapter 7 Functional Competitive Corporate
  • 11. 11 Strategic Management Process  Situation Analysis  Scanning & evaluating context  Internal and External environments  Strategy formulation  Functional  Competitive  Corporate strategies
  • 12. 12 Levels of strategy Competitive: How are we going to compete in our chosen business(es)? Functional What resources and capabilities do we have to support the corporate and competitive strategies? Corporate What direction are we going and what business(es) are we in or do we want to be in?
  • 13. 13 Strategic Management Process  Strategy implementation Process of putting strategies into action Consider implementation at each level  Strategy evaluation Was the strategy effective? “Close the loop”
  • 14. 14 Who does strategy?  The Role of the Board of Directors  Elected representatives of the company’s stockholders  Legally obligated to represent and protect stockholder’s  The Role of Top Management  Responsible for decisions and action of every employee  Providing effective leadership  Other Organizational Employees  Implement— put the strategies into action and monitor performance  Evaluate—do the actual evaluations and take necessary actions
  • 15. 15 The Role of the Board of Directors  Review and approve strategic goals and plans  Review and approve organization's financial standards and policies  Approve an organizational philosophy  Monitor organizational performance and regularly review performance results  Select, evaluate, and compensate top-level managers  Develop management succession plans  Monitor relations with shareholders and other key stakeholders
  • 16. 16 Concept of Strategic Intent A company exhibits strategic intent when it relentlessly pursues an ambitious strategic objective and concentrates its competitive actions and energies on achieving that objective!
  • 17. 17 Lessons about change: Built to last  Understand why superior companies are better than peer companies which are better than most companies $1 invested in stock market in 1926 yields • $420 in all other companies • $960 in peer companies • $6360 in superior (visionary) companies
  • 18. 18 Who are these companies  Visionary  3M  Boeing  GE  IBM  Motorola  Nordstrom  P&G  Sony  Wal-mart  Peer companies  Norton  McDonnell Douglass  Westinghouse  Burroughs  Zenith  Melville  Colgate  Kenwood  Ames
  • 19. 19 So what did they find?  Great companies had BHAG Big Hairy Audacious Goals  What ever your values are “stick with it”  Deal with the AND, not the OR  Seek Alignment (internally)
  • 20. 20 Characteristics of Strategic Intent  Indicates firm’s intent to stake out a particular position over the long-term  Involves establishing a BHAG - ”big, hairy, audacious goal”  Signals relentless commitment to winning
  • 21. 21 Example of BHAG General Electric • All businesses are held to a standard of being #1 or #2 in their industries as well as achieving good business results John F. Kennedy • Put a man on the moon and return safely by the end of the decade
  • 22. 22 Crafting a Strategy  An organization’s strategy deals with  How to make the strategic vision a reality and achieve target objectives  The game plan for • Pleasing customers • Conducting operations • Building a sustainable competitive advantage
  • 23. 23 Take Aways  Strategy has become more important • Information, technology, globalization  Key ideas in the strategy making process  Mission (who are we)  Vision (where do we want to go)  Strategic intent / BHAG (major goal)  Strategy (specific plan at different levels)  Ethics (code of conduct or values)  Linkage & communication are important  Avoid mission creep!
  • 24. 24 Take Aways  Where strategy came from  Strategic Management Process  Who does strategy?