1. Shipit Smarter Concept & Functionalities (English)
- 1. Smart solutions for complex supply chains. ShipitSmarter.com Transport Management System
- 2. Smart solutions for complex supply chains. The concept Providing Visibility via Global Carrier Integration
- 3. Smart solutions for complex supply chains. The concept Visibility Portal Enabling Multiple modes: LTL, Parcel distribution & line CUSTOMERS haul DC Possibility of zone skipping DC 1 The sending DC/Terminal and your company gets tracking information Freight Invoice Auditing Internet Complaints handling is supported Quality of the subcontracting carriers becomes Visibility Portal judgeable Returns can become manageable DC DC Upload outbound shipments DC DC Upload delivery specs / POD Scan Auto receive distribution shipments FUTUR Auto receive delivery details E SITES
- 4. Smart solutions for complex supply chains. The concept The ShipitSmarter solution integrates… Internet Customers Returns Inbound suppliers Seamless Integration: > 400 integrated partners
- 5. Smart solutions for complex supply chains. The concept ……using an umbrella system for all your transports ShipitSmarter is a software supplier and has no contracts with carriers Leading to process control and optimization possibilities
- 6. Smart solutions for complex supply chains. Carriers ShipitSmarter and Carriers • ShipitSmarter has a trusted role, and will never be involved in negotiation with the carrier rates; • More than 12 year experience in connecting with parcel and express carriers; • ShipitSmarter is seen by carriers as a strategic partner; • Interface developments are done together eg. ShipitSmarter was the first party worldwide which had an XML connection with DHL Express; • All changes in connectivity, labeling and messaging are handled by ShipitSmarter; • ShipitSmarter has different connections with a carrier, while the connections might differ per carrier country/region; • SIS is trusted by the carriers and its success is with 10 parcel and express carriers. Monthly meeting/conference call based on the partnership with the carriers
- 7. Smart solutions for complex supply chains. ASP model Your Business Case for ASP • Easy and low cost access to value added functionality via the internet. • No investments needed, move of IT investments from capital to expense. • No entry (high investments) and exit (systems to be depreciated) thresholds. • Problematic interfacing outsourced to ShipitSmarter. • E-Commerce and other initiatives are driving the requirement for 24x7 IT support. • SIS enables you to time and scalability to support growth. Faster Ramp-up focus on core competencies, not infrastructure
- 8. Smart solutions for complex supply chains. Supported processes Supported processes • Rate & contract Management • Book express/container / air /road freight shipment • Connectivity with carriers • Print labels /documents • Track & Trace shipment status • Define and apply shipment actions • Cross-dock inbound scanning and sorting • Palletize & consolidation • Cross-dock out scan and manifesting • Reporting • Cost allocation • Freight Audit
- 9. Smart solutions for complex supply chains. Project organization Project Organization Steering group Steering group Critical for the timeline: Project Project presence in steering management management group of Line Management 1st site Sites Sites Your company Sites Sites Your company Sites Sites Sites Sites Sites Sites
- 10. Smart solutions for complex supply chains. Costs Maintenance, Support & Sunk Costs • The model of ShipitSmarter is one of pay-per-drink. • Both Maintenance and Sunk costs payments go via the activity fee • Volume risks will be contractually defined • Tight and strict SLA • 24/7 availability Charges for current system are all in the ASP Activity fee
- 11. Smart solutions for complex supply chains. System • Feasibility • System is being used by large corporations throughout Europe, including 3M, Danaher, ASML, Philips and ING • because it is Internet based, quick • Usability • implementation is possible Experience with other users shows (ease of use) that training takes 3 hours. • Very quick bug fixes (less than 1 • Release day) • Small but important improvements Capability can be implemented within days • 2* per year a major release • Software is using parameters • Flexibility • Software has 1 version which is used by a wide range of customers • Standardized formats • Datamigration • Standardized data files (complexity)
- 12. Smart solutions for complex supply chains. Implementation Standardization & Ease of Roll Out • Platform standardization • Browser Based centric IT-solution • Replacement non/central legacy applications • Replacement regional data warehouses • Remote operations • Pre-configured, template driven solutions • Shared User • “Pay-by-drink” vs. large upfront spending • limited customization • Knowledge, experience & existence of carrier interfaces
- 13. Smart solutions for complex supply chains. Connectivity Connectiviy Complexity and # of Interfaces Example of supported interfaces • An very important ShipitSmarter strength is its interface & label printing experience with more than 400 carriers. • We have an in depth experience to interface with the worldwide, but also local operating ERP/WMS system • Although lay out of the interfaces is unknown for budgeted carriers we have taken 2,5 days per carrier message into the budget
- 14. Smart solutions for complex supply chains. Connectivity Connectivity with carriers • Shipment information will be transferred via EDI/XML or E-mail to carriers. • Carrier/freight forwarder accepts or rejects the booking. • Carrier will confirm: – AWB, shipment number or CMR; – Delivery date; – Delivery time; – Reference; – Tracking number. • Track & Trace data will be transferred to ShipitSmarter.
- 15. Smart solutions for complex supply chains. Functionalities Rate & Contract Management • Contract rates and service possibilities with express carriers, forwarders and trucking companies are available for the users • Rates and information per carrier per shipping lane • Different rate structures possible Express LTL and FTL rates Sea and Air freight rates Documentation fees • Company information of carriers, forwarders and trucking company: Import and export department Planning Clearance agents Management • Support tender management and rate negations
- 16. Smart solutions for complex supply chains. Functionalities Example of rating screen
- 17. Smart solutions for complex supply chains. Functionalities Booking Express / container / air / road freight • Book multiple containers at once with one master shipment • Manually enter details, or use file upload • Booking process supported with: – full EDI integration – or email and web user interface • Carrier/freight forwarder accepts or rejects the booking • Fully replaces paper forms and phone calls
- 18. Smart solutions for complex supply chains. Functionalities Booking: email to couriers
- 19. Smart solutions for complex supply chains. Functionalities Booking: acceptance/refusal by courier
- 20. Smart solutions for complex supply chains. Functionalities Print labels and documents • Upload SKU, carton and address details • Scan or enter shipment / carton reference • SIS communicates with carriers • Books shipment at carrier • Prints shipment label and/or documents (eg. CMR, Bill of Loading) • Print second leg shipment labels at origin • All carrier labels available
- 21. Smart solutions for complex supply chains. Functionalities Labeling 21
- 22. Smart solutions for complex supply chains. Functionalities Container load & Advanced Shipping Notification • SIS maintains link between second leg shipment and container • SIS informs carrier / freight forwarder on container load • SIS can be triggered to send an Advanced Shipment Notification upon shipping the container • SIS informs client company on container contents down to SKU level
- 23. Smart solutions for complex supply chains. Functionalities Ocean / air booking form Generated and sent to carrier / freight forwarder
- 24. Smart solutions for complex supply chains. Functionalities Shipment actions • While on the water / in the air, 2nd leg shipment circumstances might change – e.g. customer address change, shipment not paid, value added services needed, etc... • Registration on shipment level as being shipment actions • Registration on customer level to apply to all shipments of the same customer • Action triggers popup message when handling the carton in SIS and can block a certain functionality in the system – e.g. when shipment not paid, scanning outbound at the cross dock is not allowed.
- 25. Smart solutions for complex supply chains. Functionalities Cross dock inbound • Register cross dock inbound event with shipment scan screen • Inbound sorting supported by shipment actions – sort cartons based on how it needs to be handled – e.g. apply value added services or hold for payment • Consolidation and palletizing – consolidate multiple orders onto pallets to save on shipping costs • Book and print labels for pallet shipments • Outbound scanning into trucks and manifesting – generate manifest or BOL for outbound trucks • All scans captured as tracking events on carton level
- 26. Smart solutions for complex supply chains. Functionalities Inbound sorting • Carton reference scanned • Popup shows shipment action • Further handling blocked until action is acknowledged with second scan
- 27. Smart solutions for complex supply chains. Functionalities Palletize & consolidate • System can be configured to advise on palletization/consolidation – e.g. more shipment to one address – e.g. when shipment has more than 30 cartons • At origin an exception label is printed, showing text: 'PALLETIZE' • At cross-dock, the pallet id is scanned and all cartons are scanned onto the pallet • Pallet is validated for example to check if all cartons on the pallet have the same destination • For the newly created pallet(s) a new shipment is created and depending on carrier integration, this pallet shipment is booked and a shipment label is printed
- 28. Smart solutions for complex supply chains. Functionalities Cross dock outbound • When loading an outbound truck, scan cartons onto the truck • For each truck a manifest is printed • Or a BOL can be created • Outbound event is registered on carton level
- 29. Smart solutions for complex supply chains. Functionalities Track and trace • Full first and second leg shipment visibility from container pickup to second leg POD • All integrated carriers submit status messages • Shipment status is updated to done when POD is received • Optionally any type of event can be forwarded to customer • Track & Trace offers a user multiple methods of searching out a shipment’s history, including: – Shipment numbers – Reference numbers – Dates – Locations – Cargo destinations
- 30. Smart solutions for complex supply chains. Functionalities Tracking events Shipment track and trace within ShipitSmarter Shipment track and trace within SIS An example:
- 31. Smart solutions for complex supply chains. Functionalities Track & Trace / Shipment Management
- 32. Smart solutions for complex supply chains. Functionalities Reporting • Flexible reporting – any information need that can be addressed with a database query can be offered as a flexible report • Examples: – containers on the water / in the air for a given cross-dock destination – deep-link to inbound container contents for workload planning
- 33. Smart solutions for complex supply chains. Functionalities Freight Audit & Self Billing • Invoice Matching • Freight Audit • Upload carrier invoices in SiS • Compare agreed rates with invoiced amounts • Show detailed the differences between agreed and invoiced • Approval process, automatic approval options within agreed %-age • Possibility to send an email to carrier in case of discrepancies • Exceptions have to be approved by the sender or budget-holder using the in-house system or the ShipitSmarter system • Departmental budgets are updated real-time • Financial data can be interfaced with the internal financial system • Reporting • Self Billing • Freight Spend Analysis
- 34. Smart solutions for complex supply chains. Functionalities Example RMA process flow
- 35. Smart solutions for complex supply chains. Example Screenshot
- 36. Smart solutions for complex supply chains. Example Screenshot
- 37. Smart solutions for complex supply chains. App Mobile Application Event Registration This mobile application offers additional ’visibility’ in your supply chain and as the customer services and this also your customer has more complete status information on a consignment one can react on deviations pro-actively. The decrease in correcting actions, and communication, lead to higher customer satisfaction and lower operational transport costs.
- 38. Smart solutions for complex supply chains. Innovative Advanced Supply Chain Trade Compliance Management All 3 together offer: Control Tools Transparency Knowledge in a system rather than people dependant Sustainability Scalability Concentrate in-house Compliance Expertise at a single location. Manage and control at a single location. Decentralised execution.
- 39. Smart solutions for complex supply chains. Innovative Trade Compliance Module 39 Author: Sarah Humphreys
- 40. Smart solutions for complex supply chains. Trade Compliance TradeitSmarter
- 41. Smart solutions for complex supply chains. Trade Compliance TradeitSmarter
- 42. Smart solutions for complex supply chains. References Some of our References
- 43. Smart solutions for complex supply chains. Thank you! Please visit: www.shipitsmarter.com Email: info@shipitsmarter.com Pieter Nijman: +31 623 269 502 Peter-Paul van Oosterhout: +31 622 693 765