20070221 Getting It Right Draft #3 Applied Insight
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The presentation discusses getting IT right by aligning it with business goals. It recommends identifying the business goals, IT goals, and priority processes for improvement. A work program is developed using a maturity assessment to identify challenges and select solutions. The work program is then implemented through quarterly action plans and establishing regular business habits to monitor progress.
![CONTACT DETAILS Micheal Axelsen Director, Applied Insight Pty Ltd m: 0412 526 375 t: +61 7 3139 0325 e: [email_address] blog: www.michealaxelsen.com Applied Insight Pty Ltd PO Box 603 Toowong DC 4066 AUSTRALIA](https://image.slidesharecdn.com/20070221-getting-it-right-draft-3-applied-insight-1229486940262406-2/85/20070221-Getting-It-Right-Draft-3-Applied-Insight-33-320.jpg)
20070221 Getting It Right Draft #3 Applied Insight
- 1. Getting IT Right! Presented by: Micheal Axelsen Director Applied Insight Pty Ltd
- 2. INTRODUCTION
- 4. About the speaker Services Micheal Axelsen provides consulting services in the business governance of information technology, and the development and implementation of information technology business strategy Position and qualifications Director of Applied Insight Pty Ltd Chair of CPA Australia Information Technology & Management Centre of Excellence Qualifications Bachelor of Commerce (Hons) Masters of Information Systems CPA (Specialist in Information Technology)
- 5. War Stories Snap Poll To ensure that we remain relevant to our clients in today’s changing marketplace, please complete the snap poll in your workbooks The information captured helps us to deliver services and products that are relevant and meaningful to your business
- 6. WAR STORIES
- 7. War Stories Distributed Retail Business Ageing information system without support Management reports take two months Implemented business intelligence (COGNOS) tool Fundamental controls not in place Garbage in, garbage out Reporting still not timely or accurate
- 9. Getting IT Right! Align with the business What needs to be done Focus & Implement
- 11. Aligning IT with the business
- 12. BUSINESS GOALS
- 13. Business goals Ranking business goals Ranking these business goals will determine the business’ IT goals, and thus the IT processes to be improved: Financial Customer Internal Learning & Growth Exercise Review the case study provided in groups Identify Organisational Focus Identify Business Goals Identify Priority Processes
- 14. DEVELOPING THE WORK PROGRAM
- 15. Developing the work program Doing something Process up until now has been about aligning IT with the business Now we need to ‘do something’ about implementing the identified processes to the required level of maturity The ‘work program’ is the instrument for this Maturity Assessment Level Description 0 Non-existent 1 Initial/ad hoc 2 Repeatable but intuitive 3 Defined process 4 Managed and measurable 5 Optimised
- 16. Developing the work program Developing the work program Identify challenges that currently constrain the maturity of processes Lets you focus on what you need to do to meet the business’ goals Select from a a portfolio of solutions that will increase the maturity of these IT processes, and implement this in a staged work program
- 17. Challenges in IT Management Developing the work program Identify challenges that currently constrain the maturity of processes Lets you focus on what you need to do to meet the business’ goals Select from a a portfolio of solutions that will increase the maturity of these IT processes Implement in a work program
- 18. Challenges in IT management
- 23. Workable tips Workable tips In-House Software – have a good lie down before starting anything adventurous Say ‘No’ more often Risk-adjusted cost-benefit (business case) IT needs to ask, ‘What’s the business value?’ If you can’t measure it, you can’t manage it Turn the value equation around
- 27. Workable tips Workable tips Don’t jump from ‘What’ to ‘How’ without asking ‘Why’ Break projects into three-month milestones Murphy’s Law is very real Adopt at least the weekly, monthly, quarterly cycles Be good to your mother
- 28. Workable tips Workable tips Don’t jump from ‘What’ to ‘How’ without asking ‘Why’ Break projects into three-month milestones Murphy’s Law is very real Adopt at least the weekly, monthly, quarterly cycles Be good to your mother
- 29. IMPLEMENTING THE WORK PROGRAM
- 30. Implementing the work program Your goals in implementation How do you turning a ‘dry and dusty’ work program into something that works? Identify the overall program of work, roughly outline the requirements and dependencies, and set out quarterly due dates Set out in a quarterly ‘action plan’ identifying mini-projects and business outcomes Better business habits Daily Weekly Monthly Quarterly
- 31. CONCLUSION
- 32. Conclusion In finishing... Questions & Answers? No-one said it was easy! To get IT right, you need to focus on what works for your business and deliver over time Feel free to contact me for more information; also see my blog: www.michealaxelsen.com Please complete our evaluation form and stay for networking!
- 33. CONTACT DETAILS Micheal Axelsen Director, Applied Insight Pty Ltd m: 0412 526 375 t: +61 7 3139 0325 e: [email_address] blog: www.michealaxelsen.com Applied Insight Pty Ltd PO Box 603 Toowong DC 4066 AUSTRALIA
- 34. RESOURCES
- 35. Resources COBIT ITIL www.isaca.org www.itgi.org www.itil.org www.michealaxelsen.com www.appliedinsight.com.au