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Marketing trends 2011
Trends of 2011
•   Engagement
•   Emotional Baggage
•   Take Responsibility
•   Great Expectations
•   Consideration
•   Projection
•   Mobile Madness
•   Social Media Maturation
•   Integration station
•   E- Everything
•   Nowism to planned spontaneity
•   Online status symbols
•   Social Media merchandising
•   Web terms and verbs
•   Simply social
•   Location, location, location
•   Commercial Tweeting
Sources
•   Trend analysis from various websites, bloggers, trendhunters and authors

     1.    Acceleration Media - Digital Marketing Trends 2011
     2.    Bradley Maseko - 2011 trends: Social media's impact on youth marketing, media
     3.    Brand Strategy Insider -11 Branding And Marketing Trends For 2011
     4.    Dion Chang - Fluxtrends: 10 marketing trends for 2011
     5.    Dreamgrow social media marketing - Social Media Marketing Trends
     6.    B2C Marketing Insider – Brand and Marketing Trends for 2011
     7.    Geoff Ramsey - 2011 Trends: Content Marketing Is Critical
     8.    Gini Dietrich - Communication and Marketing Trends for 2011
     9.    Jason Fall - Three Marketing Trends
     10.   Kaleel Sakakeeny - Five Top Social and Marketing Trends for 2011
     11.   Mike Abel - 2011 trends: Growth of real meaning, real-time value Trendwatching
     12.   Rob Stokes - 2011 trends: Turning digital interest, momentum into action, ROI
     13.   Susan Gunelius - Ten Marketing Trends for 2011
     14.   Yoray Narainpersad - 2011 trends: SEO more challenging in 2011
Engagement
                                               Will see more more
                                              personalised &
          Push vs Pull?                    meaningful communication
                                                      e.g
                                           ‘Random acts of kindness’:

     Having 10‟s of thousands of
 „followers‟ and „fans‟ is no longer
  important, its   quality of
 conversations,   not quantity

                                       “                            ”
Emotional baggage
       Differentiation will come from emotional connections

        More and more are
        people wanting to
       understand the story
        behind a product,
          rather than its
         functional use.



     2011 will have marketers recognise that connecting with their
   consumer lies in the way they are emotionally moved rather than the
                 list of product benefits and information.



                                      Consumers demand       irresistible
                                       experiences to attract them
Take Responsibility

          Generation G (enerosity).

        We will see higher expectations for   brands to give,
     donate, care and sympathise rather than just sell and
         take. People are more aware of eco-issues, and savvy to
     „greenwashing‟. Brands can no longer just stand for something,
       they need to have some form of higher purpose meaning.
Great expectations

   Urbanisation has resulted in people becoming more and more savvy and up-
     to-date. Urbanites are addicted to change, and to keeping up with
      the trends. They‟re becoming more daring to try out new products and
               services. So 2011 will see brands attempt to meet the                high
       expectations for newer, better and faster, especially for the next
               generation parents and tech savvy kids.


                “In all categories, consumers are in pursuit of the next best
                      alternative and on-going aesthetics” Trendhunter 2011




 Children interacting with Kindle   Convenient & aesthetic interior design   Translation glasses for the deaf
Consideration

                          People are „considering‟ more:

                 Consequences ; each other; and consumption


                                                       Consumers will ask:
   2011 will see                 People rebel          Where is this from?
     ‘smart’                      against our          Who makes it? Were
                                                         workers treated
   celebs taking                  inability to          fairly? Will it last?
   the limelight                  switch off             Will I still like it
              breather.
                                                            next year?




                                                       Need vs Want
    Lohan vs Zuckerberg
Projection
     Brands are using projective display techniques more and more for
       adverts/ interactive gaming/ visuals - breaks   through   the
                                  clutter




    Johnnie Walker Green                                          Tesco




                                     World Cup
Social media trends
Mobile madness

   Culture of mobile   dependency = importance of mobile marketing
   We will see more mobile tools (SMS, mobile display ads, applications, in-
 game ads, search and location-based services) used to engage, gain and keep
                                 customers.




                                      It‟s no surprise our phones are
                                                 becoming
                                    like third hands. We‟re beginning
                                       to catch on and move toward
                                     abandoning laptops for
                                            phones
Social Media Maturation

As marketers and consumers become more techno
 savvy, 2011 will see social media will evolve
from experimental campaigns to social tactics
 that are focused, engaging and integrated


                                     Brands will be faster out the social
                                     media starting blocks as they better
                                    understand the process, monitor
                                     and prepare. They have learnt now
                                     that there is nowhere to hide, and
                                             transparency is key.

                                   “Nike Basketball’s web teaser     Research
                                   features a social twist: Fans     Planning
                                   who tweet #mambamoment            Measurement
                                   can trigger exclusive content &
                                   be entered into a draw”
Integration Station
Marketers biggest challenge in 2011 will be to effectively
integrate social media and all other channels, while
ensuring the   content still adds value       to consumers
lives.


                                                             The Old Spice commercial
                                                             was first a YouTube success,
                                                                 followed by a TV ad,
                                                             followed by a massive social
                                                              media response campaign
                                                               that got the whole world
                                                                        talking.




                          Many channels used to compliment each other, but
                                  still build ONE brand message.
E-everything

   „Etailing, Ebooks and Emags‟ are on the up, and as products like the
   Kindle and iPad make their way into the hearts of the South African market,
   so too will everything „e‟. Paper based communication is being made
   redundant, and although consumers go in-store to engage with product, they
   are choosing to buy online which is often at a reduced price.


  Etailing is going
 to continue to grow in
 leaps and bounds, and
  online retailers who
     offer unique
    experiences will
    inspire passionate
           users
 The number of South Africans with access to the Internet   51% of South Africans who have access to the Internet
grew by 15% between 2009 and the beginning of 2010 from     are shopping online and 75% of those have done so in
                4.6m users to 5.3m users                                   the past three months
Nowism to planned spontaneity

 Expect to see consumers rushing to sign
 up to services that allow for endless and   Brands that make it hard to buy on the

 almost   effortless mass sharing                   small screen will suffer.

   and mingling with friends, family,          Instant gratification is
    colleagues or strangers-who-may-               fuelled by more real-time
      become-friends-or-dates (the                          services
           SPONTANEITY part)


           MXIT                       BBM                          APP


  September 2009: 2 billion
  January 2010: 3 billion
  January 2011…                    Innovative apps     let consumers bypass the web
                                             for transaction and leisure
Online status symbols

  Online culture still is the culture, so in 2011 we'll see a rise in online status.
     New status symbols that straddle the 'real' and 'online' worlds -
    any kind of symbol, virtual or 'real world„ – will be used to show online
                              persona and brand


                                BRAND ‘ME’

                                                           Reface.me is your guide to
                                                        standing out from the crowd on
                                                           Facebook with funny status
                                                        updates, upside down statuses,
                                                        cool profile pictures. Reface.me
                                                         is the second site you have to
                                                        visit to get your daily Facebook
                                                                        fix
Social media merchandise




                     Social media merchandise refers to actual, physical
                  objects following a social media theme. The rise of Twitter
                       gifts and physical Facebook finds has increased in
                  popularity within the passed year, signifying the true power
                                         of social media
Web terms are verbs

• This is an industry where acronyms and jargon rule.
    – We're way past "Google me"; now people say "Facebook me".
    – People on Twitter "tweet" and "DM" each other.
    – Blackberry users "BBM" each other.
    – Social bookmarkers "Stumble" their favourite sites.



  In 2011, social networking jargon is as sure to grow and evolve as Apples and
                       Blackberries once grew on trees...
Simply social

Information overload is leading consumers to seek simplification in
   their lives and they will support products that help them achieve it
Location, location, location

 2011 could be the year that location-based services really take off and
 start to deliver some interesting options for marketers and advertisers.

 Location-based social media services like FourSquare and Google Latitude
 will plot our social interactions in real-time. People are likely to become
 less worried about revealing their location in 2011.

                                                               With 6 million
                                                            registered users, it
                                                          grew 3,400% last year
                                                          for some 381,576,305
                                                                 check-ins


                                                    broadcast their
                                             Consumers
                                           locations, offering geotargeted
                                                 marketing opportunities
Commercial tweeting

Kim Kardashian with five and a half million
followers, is paid to promote a variety of
products. She is frank about this exchange, and
claims she only tweets about products she
believes in.

Hiring celebrities to tweet about products is
similar to brands trying to commercialise blogs.
This is the coveted space, which brands want to
infiltrate; there is immense value in being part
of a consumer conversation.


                                         It is no longer how many followers but
                                       who you follow that matters. Those with
                                        influence who Tweet about you or drop
                                                 brand name, is priceless.
thank you

OIL Presentation // 10
2011 trend analysis

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2011 trend analysis

  • 2. Trends of 2011 • Engagement • Emotional Baggage • Take Responsibility • Great Expectations • Consideration • Projection • Mobile Madness • Social Media Maturation • Integration station • E- Everything • Nowism to planned spontaneity • Online status symbols • Social Media merchandising • Web terms and verbs • Simply social • Location, location, location • Commercial Tweeting
  • 3. Sources • Trend analysis from various websites, bloggers, trendhunters and authors 1. Acceleration Media - Digital Marketing Trends 2011 2. Bradley Maseko - 2011 trends: Social media's impact on youth marketing, media 3. Brand Strategy Insider -11 Branding And Marketing Trends For 2011 4. Dion Chang - Fluxtrends: 10 marketing trends for 2011 5. Dreamgrow social media marketing - Social Media Marketing Trends 6. B2C Marketing Insider – Brand and Marketing Trends for 2011 7. Geoff Ramsey - 2011 Trends: Content Marketing Is Critical 8. Gini Dietrich - Communication and Marketing Trends for 2011 9. Jason Fall - Three Marketing Trends 10. Kaleel Sakakeeny - Five Top Social and Marketing Trends for 2011 11. Mike Abel - 2011 trends: Growth of real meaning, real-time value Trendwatching 12. Rob Stokes - 2011 trends: Turning digital interest, momentum into action, ROI 13. Susan Gunelius - Ten Marketing Trends for 2011 14. Yoray Narainpersad - 2011 trends: SEO more challenging in 2011
  • 4. Engagement Will see more more personalised & Push vs Pull? meaningful communication e.g ‘Random acts of kindness’: Having 10‟s of thousands of „followers‟ and „fans‟ is no longer important, its quality of conversations, not quantity “ ”
  • 5. Emotional baggage Differentiation will come from emotional connections More and more are people wanting to understand the story behind a product, rather than its functional use. 2011 will have marketers recognise that connecting with their consumer lies in the way they are emotionally moved rather than the list of product benefits and information. Consumers demand irresistible experiences to attract them
  • 6. Take Responsibility Generation G (enerosity). We will see higher expectations for brands to give, donate, care and sympathise rather than just sell and take. People are more aware of eco-issues, and savvy to „greenwashing‟. Brands can no longer just stand for something, they need to have some form of higher purpose meaning.
  • 7. Great expectations Urbanisation has resulted in people becoming more and more savvy and up- to-date. Urbanites are addicted to change, and to keeping up with the trends. They‟re becoming more daring to try out new products and services. So 2011 will see brands attempt to meet the high expectations for newer, better and faster, especially for the next generation parents and tech savvy kids. “In all categories, consumers are in pursuit of the next best alternative and on-going aesthetics” Trendhunter 2011 Children interacting with Kindle Convenient & aesthetic interior design Translation glasses for the deaf
  • 8. Consideration People are „considering‟ more: Consequences ; each other; and consumption Consumers will ask: 2011 will see People rebel Where is this from? ‘smart’ against our Who makes it? Were workers treated celebs taking inability to fairly? Will it last? the limelight switch off Will I still like it breather. next year? Need vs Want Lohan vs Zuckerberg
  • 9. Projection Brands are using projective display techniques more and more for adverts/ interactive gaming/ visuals - breaks through the clutter Johnnie Walker Green Tesco World Cup
  • 11. Mobile madness Culture of mobile dependency = importance of mobile marketing We will see more mobile tools (SMS, mobile display ads, applications, in- game ads, search and location-based services) used to engage, gain and keep customers. It‟s no surprise our phones are becoming like third hands. We‟re beginning to catch on and move toward abandoning laptops for phones
  • 12. Social Media Maturation As marketers and consumers become more techno savvy, 2011 will see social media will evolve from experimental campaigns to social tactics that are focused, engaging and integrated Brands will be faster out the social media starting blocks as they better understand the process, monitor and prepare. They have learnt now that there is nowhere to hide, and transparency is key. “Nike Basketball’s web teaser Research features a social twist: Fans Planning who tweet #mambamoment Measurement can trigger exclusive content & be entered into a draw”
  • 13. Integration Station Marketers biggest challenge in 2011 will be to effectively integrate social media and all other channels, while ensuring the content still adds value to consumers lives. The Old Spice commercial was first a YouTube success, followed by a TV ad, followed by a massive social media response campaign that got the whole world talking. Many channels used to compliment each other, but still build ONE brand message.
  • 14. E-everything „Etailing, Ebooks and Emags‟ are on the up, and as products like the Kindle and iPad make their way into the hearts of the South African market, so too will everything „e‟. Paper based communication is being made redundant, and although consumers go in-store to engage with product, they are choosing to buy online which is often at a reduced price. Etailing is going to continue to grow in leaps and bounds, and online retailers who offer unique experiences will inspire passionate users The number of South Africans with access to the Internet 51% of South Africans who have access to the Internet grew by 15% between 2009 and the beginning of 2010 from are shopping online and 75% of those have done so in 4.6m users to 5.3m users the past three months
  • 15. Nowism to planned spontaneity Expect to see consumers rushing to sign up to services that allow for endless and Brands that make it hard to buy on the almost effortless mass sharing small screen will suffer. and mingling with friends, family, Instant gratification is colleagues or strangers-who-may- fuelled by more real-time become-friends-or-dates (the services SPONTANEITY part) MXIT BBM APP September 2009: 2 billion January 2010: 3 billion January 2011… Innovative apps let consumers bypass the web for transaction and leisure
  • 16. Online status symbols Online culture still is the culture, so in 2011 we'll see a rise in online status. New status symbols that straddle the 'real' and 'online' worlds - any kind of symbol, virtual or 'real world„ – will be used to show online persona and brand BRAND ‘ME’ Reface.me is your guide to standing out from the crowd on Facebook with funny status updates, upside down statuses, cool profile pictures. Reface.me is the second site you have to visit to get your daily Facebook fix
  • 17. Social media merchandise Social media merchandise refers to actual, physical objects following a social media theme. The rise of Twitter gifts and physical Facebook finds has increased in popularity within the passed year, signifying the true power of social media
  • 18. Web terms are verbs • This is an industry where acronyms and jargon rule. – We're way past "Google me"; now people say "Facebook me". – People on Twitter "tweet" and "DM" each other. – Blackberry users "BBM" each other. – Social bookmarkers "Stumble" their favourite sites. In 2011, social networking jargon is as sure to grow and evolve as Apples and Blackberries once grew on trees...
  • 19. Simply social Information overload is leading consumers to seek simplification in their lives and they will support products that help them achieve it
  • 20. Location, location, location 2011 could be the year that location-based services really take off and start to deliver some interesting options for marketers and advertisers. Location-based social media services like FourSquare and Google Latitude will plot our social interactions in real-time. People are likely to become less worried about revealing their location in 2011. With 6 million registered users, it grew 3,400% last year for some 381,576,305 check-ins broadcast their Consumers locations, offering geotargeted marketing opportunities
  • 21. Commercial tweeting Kim Kardashian with five and a half million followers, is paid to promote a variety of products. She is frank about this exchange, and claims she only tweets about products she believes in. Hiring celebrities to tweet about products is similar to brands trying to commercialise blogs. This is the coveted space, which brands want to infiltrate; there is immense value in being part of a consumer conversation. It is no longer how many followers but who you follow that matters. Those with influence who Tweet about you or drop brand name, is priceless.