2013 08-05 - problem statement
- 1. In the shoes of a beginning French engineer... Design Thinking Action Lab – Empathize & Define 2013-08-05
- 2. Outline Aim of the discussion & choosen methodology A peak on the interview Empathy map General findings Problem statement
- 3. Aim of the discussion and chosen methodoloy Overall aim Find the problems inherent to the the school to work transition nowardays, Solve these issues by the mean of a prototype Method used Interview of someone in that situation Inference from gained answers Focus of questions Define on the problems, the feelings currently, Focus on the methods taken for getting to the actual position Ask for the next steps
- 4. A peak on the person Interviewed person 23 years old, male, French In course of graduation in a major French engineering school Currently performing his final internship in a major European aerospace company. Likes sports, travels much Moment of interview Interviewed at the end of his internship period. Focus on the gained insights, and on the next move
- 5. Empathy map Say: Work : conclusion of studies, start into autonomy A bit disapointed: industry is not research The structure is too big, sometimes alonw with his problems Mess is not only in work, but in the complete life This messy moment is unavoidable, and moreover necessary I have time to try out things Do: Looks around for next positions, Consider further studies Looks for somethings else even if the structure wants to keep him Think: End of studies = end of charted routes, lost from there Has not found order in the chaos More experiences will bring more clarity: try out things More thinking will clear the mess Act: Avoiding confrontation in some sense (pursuing studies) Empiricized thinkering: since the first conclusion is not engaging, more is to be done. Waits until clarity hits the eye
- 6. General findings General findings: School-to-Work transition is a messy moment: end of charted territory – loneliness in front of challenges Confrontation moment of dreams & hopes (my deram job is ...) and reality (what I saw looked like ...). Often very brutal A second puberty: old receipts doesn‘t work anymore, the entire person need to be re-defined: Fear of not being ready for the job: more qualification Disapointment of what has been seen so far Will to see more (finding ideal job through trial and error) Hope prevail there is still much time to try out new things Problematic zone: Will to experiement anyway: keeping them is difficult How to allow young colleagues to find their place from where they could start?
- 7. Problem statement Define a scheme in which the young colleagues feel safe enough to experiment and find their way to their first position, while fixing them early enough for the companies to allow them to plan Drive out the fear along the way for all parties