2013 WE_QNA
- 1. W E Electric & Contracting Services Customer Satisfaction Survey Strongly Agree Somewhat Agree Neither Agree/Dis Somewhat disagree Strongly disagree W E personnel clearly communicated the details of the project, i.e., cost, materials, timeframe, etc. before, during and after project completion All work was performed as agreed, to your complete satisfaction, on time and on budget. (Minus change orders and unforeseen delays) W E personnel are punctual, professional, & in W E attire while on the jobsite. W E personnel conduct all work in a safe, organized and respectful manner. W E personnel are knowledgeable, skilled, and effective W E personnel conduct thorough jobsite cleanup for the duration of the project and leave the area in a pre-‐work state or better. W E personnel resolved all problems/delays to your complete satisfaction. I do not feel that I could have gotten better service elsewhere. I will definitely use/consider W E for my next electrical project. I will definitely use/consider W E for my next construction project. I will definitely use/consider W E for my next handyman project. I would personally recommend W E’s services Overall, I am completely satisfied with the way W E performed on this project. On a scale of 1 – 10, 1 being the best experience I have ever had and 10 the worst, I would rate my experience with WE at a: 1 2 3 4 5 6 7 8 9 10 What could we do in the future to earn a 9 or a 10? Licensed, Bonded, & Insured Thank you for your patronage! “WEELEEE190MU” “WEELEEE9104U” Clear Selections
- 2. What did we do really well? What could we do better? Briefly, how would you describe your experience with us if asked about it by a relative, friend, or peer? May we use the above statement as a testimonial on the W E website with your name and city of residence? Yes No Thank you for taking the time to complete this form. Once completed, select the “Submit” button below to send. If you are using an internet mail service such as Gmail, Yahoo, or Hotmail you will be prompted to save the document to the location of your choice and send as an attachment to Justin@weelectric.com Once it has been received, you will receive a $25 discount coupon good towards any service offered by W E Electric & Contracting Services, LLC. We sincerely hope that your experience with W E Electric & Contracting Services has been a positive one. We look forward to serving you for all your electrical, construction, and handyman needs in the future. Remember, Should you decide to share your experience with us online at either www.yelp.com or your favorite online review source, you will be entered into a quarterly drawing for a *free service call from the division of your choice, electrical or handyman! Simply send a link of the review to the email address above and you will be entered automatically! Best regards, Jake Longfellow – Owner/President *Includes labor only. 2hr max labor to be performed during normal business hours 9am to 5pm Mon-Fri. Any additional time to be billed at regular labor rates pertinent to the division performing the service. $250 value not to be combined with any other offers. Licensed, Bonded, & Insured Thank you for your patronage! “WEELEEE190MU” “WEELEEE9104U” SUBMIT FORM