Removing the “Work” from Information Governance
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Laurence Hart discusses the challenges of information governance, noting that a significant number of organizations still rely on outdated systems and struggle with paper records. He emphasizes the importance of understanding user needs and creating holistic solutions to improve information management. A successful approach requires balancing protection and control of information while ensuring value for users.
Removing the “Work” from Information Governance
- 1. Laurence Hart Word of Pie @piewords Removing the “Work” from Information Governance
- 2. Why we are here? Over 60% of organizations still primarily use network file shares - AIIM 2013 ECM Industry Watch
- 3. Why we are here? Only 34% of organizations are decreasing their volume of paper records - AIIM 2013 Information Governance Industry Watch
- 4. Why we are here? Over 50% of organizations have either 0 or 3+ content management vendors - AIIM 2013 ECM Industry Watch
- 5. Why we are here? Inconsistent classification by end-users – 56% Integration with other systems – 57% Low user adoption – 54% - Forrester Research And ARMA International Records Management Online Survey, Q3 2013
- 6. Success is too often the exception
- 7. Where has it all gone WRONG?
- 8. We forgot about the people We forgot about the people
- 9. Need a holistic view
- 10. We need to meet all the needs for results We need the entire picture
- 11. Capturing information has actually been hard Capture
- 12. Organization is easy to design, hard to do Organize
- 13. Protecting information is theoretically easy Protect
- 14. Control is critical but should be subtle Control
- 15. Disposal should be about maintenance Dispose
- 16. Information that is not captured cannot be governed People will use systems that provide value We need to be the business
- 17. Laurence G Hart @piewords pie@wordofpie.com www.wordofpie.com
Editor's Notes
- #3: History, lots of stats
- #4: History, lots of stats
- #5: History, lots of stats
- #6: Top Records Management Challenges
- #8: Why does it all blow up? Are we all that stupid?
- #10: Two sides to requirements
- #11: We need the entire picture
- #12: Capture (Tools. Dropbox PROVES that people will store things in a system)
- #13: Auto-categorize
- #14: Of course if you protect too hard, people work around it Thumb Drives, Cloud, EMAIL, cameras Need to keep it safe without getting in the way of work
- #16: Maintenance only
- #17: You cannot Govern what you don’t have Dropbox has 300 million users, the population of the US Box: 240K Businesses 27MM users 99 percent Fortune 500