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Integrating journey
planning options for
new mobility services
Arjan van Andel,
Business development, GIRO
Meet Nadia
Mother, worker and commuter
Lives in the suburbs
Works downtown
Leaves for work at 7:00
Today is a bad day!
Her trip planner includes new mobility
services and is proactive
Rider alert
LRT line out of service.
Alternate trip plan available.
Accept/Reject?
How will the quality of service be
affected?
Authority/Operator alerts
How many people do I have to handle?
How many vehicles are needed?
What vehicles are available?
Which drivers are available?
Stalled between services
An isolated risk? No.
Every commuter
Every day
Every city
Every mode
Nadia’s expectations
Reliability
Frequency
Information
Integration
Predictability
Today’s mobility
More options
More complex patterns
High expectations
New technology
UBER
How to manage service changes
with all these mobility options?
Vehicle planning
Driver planning
Operations
Information
Hamburger Hochbahn AG
PTO.1
Synchronization
Vehicle planning
Driver planning
Operations
Information
Single-authority, single-operator
PTA.1
PTO.1
PTO.2
Synchronization
Vehicle planning
Driver planning
Operations
Information
Single-authority, multiple-operator
PTA.1
PTO.1Vehicle availability
EBSF2 and PTxPT
PTO.2
Synchronization
Vehicle planning
Driver planning
Operations
Information
Multiple-authority, multiple-operator
PTA.1
PTO.1
PTA.3
Transmodel – NeTEx – SIRI
Not implemented
• Insight into resource availability
• Forecast service levels
• Better service-change
management
• More accurate journey
planning
• Latest data available via data
standards (GTFS, VDV)
Exchange of schedule information
PTO.2
Interface at
schedule level
PTO.1
What’s the situation today?
• Bike sharing, taxis and TNCs integrated into
journey planners
• Not all systems update the schedules in real
time
• New mobility services use publicly available
schedules
• One-directional information exchange to
mobile trip planners
• Insight in real-time travel
patterns
• Insight in customer location
Extra: Bi-directional information exchange
Getting back the data from new services
PTO.2
Interface at
schedule level
PTO.1
• Saving costs
• More attractive service offer
• Better incident management
• Improved customer relation
Final thoughts
• Open schedules are the basis to integrate new mobility services
• Bi-directional information exchange reduces costs, improves incident
management and ensures more attractive integrated service
Thank you!
Arjan van Andel
arjan.vanandel@giro.ca

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