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Signing patients up for Records Access
And Understanding
Dr Amir Hannan
Full-time General Practitioner,
Haughton Thornley Medical Centres,
Hyde,www.htmc.co.uk
Shafia Begum
Haughton Thornley Patient Participation Group
Haughton Thornley Patient Participation Group
and Hyde Community Action supporting local
Bengali women teaching English as a Second
Language & Records Access and Understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
http://www.bbc.co.uk/news/health-38887694
Partnership of Trust
http://tinyurl.com/hkutkw3
www.htmc.co.uk
Practice-based web portal
http://www.htmc.co.uk/GetAccessNow
Please complete our
Explicit Consent questionnaire
I am doing this questionnaire for myself
 Yes
 No
If you answered no to question 1, please state your relationship
Please complete our
Explicit Consent questionnaire
Can you read and understand English?
 Yes
 No
Please complete our
Explicit Consent questionnaire
Are you happy to use passwords to access your record?
 Yes
 No
Please complete our
Explicit Consent questionnaire
After you have been to the doctor or to the hospital, you can
check if the encounter has been recorded and what was
discussed. Do you agree this is a good reason to have access to
your records?
 Yes
 No
Please complete our
Explicit Consent questionnaire
Would you like to feedback what you think of the Records
Access system?
 Yes
 No
Please complete our
Explicit Consent questionnaire
There may be an instance when accessing your medical records online,
you may read some information that could be shocking or upsetting.
What do you do if this happens and you cannot speak to your doctor
/nurse immediately?
 Not view the test results but wait until you see the doctor / nurse
 Panic and get worked up
 Look at reputable websites like NHS Choices or check the self care
section at www.htmc.co.uk
 Wait and contact the practice the next working day
 Contact 111 to get further information
 Contact the Out of Hours service
 Go to A&E for further help
Please complete our
Explicit Consent questionnaire
You see a new letter has arrived in your electronic health record. You
open up the letter to find it is about another patient in the practice.
What do you do?
 Read it and tell that person what you have read
 Inform the practice
 Don’t tell anybody about it
Please complete our
Explicit Consent questionnaire
Would it upset you if you read something somebody else has said
about you with regards to your health?
 No
 Yes – I don’t want this information kept in my record
 Yes – You should not believe what others say
 Yes – this could destroy our relationship
 Don’t know
Please complete our
Explicit Consent questionnaire
Do you feel you understand what Records Access means?
 Yes
 No
Please complete our
Explicit Consent questionnaire
http://www.htmc.co.uk/pages/pv.asp?p=htmc61
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
20170726 signing patients up for records access and understanding
You can view
your GP
electronic
health record on
your
smartphone and
share with
whom you like
Try the Test Patient Record now See http://tinyurl.com/q7x8uag
Patient Access
20170726 signing patients up for records access and understanding
http://tinyurl.com/7renb99
Type of patient How many have signed up %
Asthma 1222/1820 67%
COPD 220/395 55%
Diabetes 524/865 60%
Cancer 201/340 59%
Depression / Anxiety 1613/1617 99%
Carers 154/215 71%
Heart disease 274/472 58%
Pregnant 74/77 96%
Learning disability 26/62 41%
Bengali patients 947/1510 62%
Medications ordered online 1829/12113 15%
Total patients 7170/12113 59%
http://tinyurl.com/7renb99
www.htmc.co.uk
Practice-based web portal
20170726 signing patients up for records access and understanding

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20170726 signing patients up for records access and understanding

  • 1. Signing patients up for Records Access And Understanding Dr Amir Hannan Full-time General Practitioner, Haughton Thornley Medical Centres, Hyde,www.htmc.co.uk Shafia Begum Haughton Thornley Patient Participation Group
  • 2. Haughton Thornley Patient Participation Group and Hyde Community Action supporting local Bengali women teaching English as a Second Language & Records Access and Understanding
  • 10. Please complete our Explicit Consent questionnaire
  • 11. I am doing this questionnaire for myself  Yes  No If you answered no to question 1, please state your relationship Please complete our Explicit Consent questionnaire
  • 12. Can you read and understand English?  Yes  No Please complete our Explicit Consent questionnaire
  • 13. Are you happy to use passwords to access your record?  Yes  No Please complete our Explicit Consent questionnaire
  • 14. After you have been to the doctor or to the hospital, you can check if the encounter has been recorded and what was discussed. Do you agree this is a good reason to have access to your records?  Yes  No Please complete our Explicit Consent questionnaire
  • 15. Would you like to feedback what you think of the Records Access system?  Yes  No Please complete our Explicit Consent questionnaire
  • 16. There may be an instance when accessing your medical records online, you may read some information that could be shocking or upsetting. What do you do if this happens and you cannot speak to your doctor /nurse immediately?  Not view the test results but wait until you see the doctor / nurse  Panic and get worked up  Look at reputable websites like NHS Choices or check the self care section at www.htmc.co.uk  Wait and contact the practice the next working day  Contact 111 to get further information  Contact the Out of Hours service  Go to A&E for further help Please complete our Explicit Consent questionnaire
  • 17. You see a new letter has arrived in your electronic health record. You open up the letter to find it is about another patient in the practice. What do you do?  Read it and tell that person what you have read  Inform the practice  Don’t tell anybody about it Please complete our Explicit Consent questionnaire
  • 18. Would it upset you if you read something somebody else has said about you with regards to your health?  No  Yes – I don’t want this information kept in my record  Yes – You should not believe what others say  Yes – this could destroy our relationship  Don’t know Please complete our Explicit Consent questionnaire
  • 19. Do you feel you understand what Records Access means?  Yes  No Please complete our Explicit Consent questionnaire
  • 55. You can view your GP electronic health record on your smartphone and share with whom you like Try the Test Patient Record now See http://tinyurl.com/q7x8uag Patient Access
  • 58. Type of patient How many have signed up % Asthma 1222/1820 67% COPD 220/395 55% Diabetes 524/865 60% Cancer 201/340 59% Depression / Anxiety 1613/1617 99% Carers 154/215 71% Heart disease 274/472 58% Pregnant 74/77 96% Learning disability 26/62 41% Bengali patients 947/1510 62% Medications ordered online 1829/12113 15% Total patients 7170/12113 59% http://tinyurl.com/7renb99