28 09-2011 user-centred development of sakai survey tool
- 1. Software piloting: not just pressing & clickingUser-centred development of the Sakai survey toolFaweiGengfawei.geng@oucs.ox.ac.ukOxford University Computing Services
- 2. University of OxfordSource: http://www.flickr.com/photos/earthworm/5889087243/
- 3. Overview Demo: WebLearn Surveys toolWebLearn Surveys tool pilot
- 4. What can the WebLearn Surveys tool do ?create an online survey
- 5. deliver to Oxford users or general public
- 6. view and export survey results
- 7. use for course experience feedback, research purposes, or general data gatheringSurvey respondents SurveyWebLearn site participantsAd-hoc groupsGeneral publicTerminologySurvey creator Template – a set of questions (items)MySurveysSpecifications such as dates etc
- 8. All your surveysThree steps in creating a survey1Create a template2Configure survey settings3Assign the survey to recipients (unless public)
- 10. Create a new template1
- 11. Add a question (a)1Question types
- 12. Add a question (b)1
- 14. 2Create a new survey (a)Select your template
- 15. Create a new survey (b)2
- 16. 3Assign survey to respondentsFor a public survey, just click “Next’ without choosing respondents
- 17. Recipients’ view of a survey Optional text field for nameScale question with a comment box
- 18. My surveys page View partial resultsView final results
- 19. Survey results
- 20. An example of a PDF summary report
- 21. A frequently requested IT applicationA free survey tool pleaseSource: http://www.flickr.com/photos/jacobwhittaker/3388288370/
- 22. Oxford University strategic plan 2008–9 to 2012–13“Create more effective processes for themonitoring of student feedback”“Review the mechanisms for ensuring that the feedback of student views which it gathers is systematically monitored and acted upon”
- 23. WebLearn Surveys tool pilot project Intended outcomes: To test the functionality of the survey tool
- 24. To improve the tool – identify and eliminateWebLearn Surveys tool pilot project Steve Jobs, 1997 WWDChttp://www.youtube.com/watch?v=FF-tKLISfPESteve Jobs at WWDC 1997
- 25. WebLearn Surveys tool pilot project Intended outcomes: To customise the tool – meet user needs and requests
- 26. To help users to develop good surveys Outline of the project Phase I Gather User Feedback…see later Phase II
- 27. Recruit participants mailing lists and personal contact:
- 28. expectations of the project team
- 29. benefits to the participants
- 30. 40 participants:
- 31. academics
- 32. researchers
- 35. observe participants creating their own online surveys
- 37. Email communication to follow up
- 40. ‘walk the talk’
- 42. evaluate success of the pilot project Three workshopsFormat:
- 43. presentation
- 44. demo
- 46. Q&A
- 47. Characteristics:
- 48. similar activities for each workshop
- 49. user requests shaped the hands-on and Q&A
- 50. working collaboratively with participants Developing pilot project survey Survey design
- 52. design questions
- 53. seek advice from experts to refine questions
- 54. test survey with a small number of participants
- 55. Survey delivery: July 2010, 22 responses (55%)Survey follow-upFocus group session: respond to comments in the survey results
- 56. how to improve response rate
- 57. design survey questions: useful to the survey participants
- 58. engage a small sample of survey participants in the design process
- 60. use reminders wisely: most people respond to a survey either in the first couple of hours or just before the deadline Evaluation of the project Phase I Gather User Feedback Phase II
- 61. Evaluation of the project Contribution to Sakai communityCourse evaluation + public surveys
- 62. Simplified for public survey
- 63. View results of open surveys
- 64. Fix bugs:
- 65. Extension dates now work
- 66. Caching problems fixed
- 67. Results can be deleted
- 68. Better error messages
- 69. Notifications and reminders now workEvaluation of the project expanded user communities
- 70. publicity for OUCS services, including WebLearn
- 71. networking: pilot participants and experts in evaluation Comparison of survey tools
- 72. Thank you, and…http://www.fotopedia.com/items/flickr-2200500024 More information: http://www.weblearn.ox.ac.uk/info