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Totally Insane Techniques
Guaranteed to 3X Your CTR
Copyright 2015 WordStream, Inc. All rights reserved.
Larry Kim & Bryan Todd
07.16.2015 LIVE WEBINAR
• What’s a good Click-Through Rate?
• Why does CTR matter?
• Review: The Top 1% of PPC Ads
• What makes them tick?
• How can I replicate them?
• What does it all mean?
Today’s Agenda!
@larrykim @perrymarshall
Speaker Introductions
Bryan Todd
• Co-Author of The Ultimate Guide to Google Adwords
• Provides AdWords & marketing advice & coaching at Perry
Marshall & Associates
• "I’m the nicest guy you ever met"
Larry Kim (@larrykim)
• Founder of WordStream and #ppckid.
• Been doing PPC & SEO for 10 Years!
• Provider of 20 Minute PPC Work Week
& AdWords Grader
• #1 PPC Expert According to PPC Hero!
@larrykim @perrymarshall
Let’s learn a little about you….
@larrykim @perrymarshall
How Long Have You Been Using AdWords?
a) Less Than 1 Year
b) 1-2 Years
c) 3-5 Years
d) Over 5 Years
Poll Questions
@larrykim @perrymarshall
WordStream Confidential
Warning: Lots of Data Ahead!
@larrykim @perrymarshall
Epiphany #1:
The Classic A/B Test is
a Fairy Tale
We changed the:
• Capitalization
• Punctuation
• Etc.
“We got a 2% increase in conversions!!”
The Great PPC Ad Text
Otimization Fairy Tale!
@larrykim @perrymarshall
a) Ad A
• 32,423 Impressions
• 453 clicks (1.4% CTR)
• Average Position: 2.8
b) Ad B
• 36,223 Impressions
• 760 clicks (2.1% CTR)
• Average Position: 3.0
Assumptions:
• Both ads were running during the same time period (last
7 days), ads “rotating” evenly on the Google Search
Network.
Which Ad Wins?!
WordStream Confidential
• Neither ad is worth declaring a “Winner”.
• Not even the 2.1% CTR in the 3.0 Avg. Position.
• Why?
Trick Question! Both Ads Suck.
@larrykim @perrymarshall
Forest vs. Trees
What’s a Good CTR?
@larrykim @perrymarshall
Survey Methodology
@larrykim @perrymarshall
Even the “Winning” Ad is a Loser!
@larrykim @perrymarshall
Epiphany #2:
What is a Good CTR?
What’s a Good Search CTR?
(Account Avg. CTR’s)
@larrykim @perrymarshall
But… Lots of Variance!
@larrykim @perrymarshall
Winners vs. Losers
@larrykim @perrymarshall
Donkey vs. Unicorn Ads
Distribution Point Vs. Expected CTR Comments
Bottom 50% Below Expected CTR Donkeys
Top 15% 2x OK
Top 5% 3x Better
Top 1% 6x Unicorns
@larrykim @perrymarshall
Ad Unicorns?!
(6x Expected Click Through Rate!)
What Unicorns (Top 1%)
@larrykim @perrymarshall
Epiphany #3:
Why Unicorns Matter
(How AdWords Works)
@larrykim @perrymarshall
How Quality Score Impacts Ad Position
@larrykim @perrymarshall
How Quality Score Impacts Actual CPC
@larrykim @perrymarshall
What’s An Average Quality Score?
Around 5.1/10
@larrykim @perrymarshall
WordStream Confidential
Quality Score Impacts Impression Share
@larrykim @perrymarshall
WordStream Confidential
QS Impact on Impression Share 2x More
Profound on Mobile
Cost Per Conversion is Largely Based on QS
WordStream Confidential
The Impact of Quality Score on Cost
Per Conversion
WordStream Confidential
So, Get a HIGH Quality Score
WordStream Confidential
Epiphany #4:
How is Quality Score Really Calculated?
WordStream Confidential
QS Based on Your CTR vs. Expected CTR
Epiphany #5
Quality Score Cracked.
Now What About Those Unicorns?
Hunting Landing Page Unicorns
Does Dynamic Keyword Insertion (DKI) Work?
WordStream Confidential
DKI Works OK But Doesn’t Produce As
Many Unicorns
WordStream Confidential
Add Extensions Improve QS and CTR by
Around 8%.
WordStream Confidential
Ad Extensions Impact on CTR in a
Small but Positive Way
WordStream Confidential
Epiphany #6
Four Tips To Write “Unicorn” Ads
WordStream Confidential
1. Keywords with High Commercial Intent
2. Go Nuts With Ad Customizers
Consider doing “Perpetual Sales”
WordStream Confidential
Most Ads Suck (+90%)
WordStream Confidential
Bryan Todd
Perry Marshall & Associates
WordStream Confidential
3. Tap into Customer Emotions!
WordStream Confidential
Example
WordStream Confidential
Versus….
4. Remarketing Lists for Search Ads
(RLSA)
• Customize Ads To Users
Who Previously Visited Your
Site
• On Average:
– Doubles Click Through
Rates (Raises Quality
Score)
– Cuts CPC’s in Half!!
Epiphany #7
A Few Notes on Effort…
Relative Abundance
Name Percentile Relative
Abundance
Vs. Expected
CTR
Awesome
Ads
Top 15% 1:6.7 2X Higher
Super
Awesome
Ads
Top 5% 1:20 3x Higher
Unicorns Top 1% 1:100 6x Higher!!
WordStream Confidential
Epiphany #8
You Need To Test 100 Ads To Find 1 Unicorn
You’re Not Testing as Many Ads as You Think…
Larry Kim (@larrykim)WordStream Confidential
Epiphany #9
It’s Not as Hard As You Think
Most Small Businesses are Lazy…
Larry Kim (@larrykim)WordStream Confidential
85% of Impressions Are from 5% of Ads
WordStream Confidential
So You Just Need to Find 1 Unicorn
Epiphany #10
A Note on Mobile Ads
• The calls from mobile traffic
converted
at a 3x higher rate than clicks to a
website
• Mobile Ad Testing should
be based on call rate, not
CTR or Conversion Rates
Calls are Worth More Than Clicks
WordStream Confidential
So By-Pass The Clicks Completely
WordStream Confidential
Mobile
Conversion Funnel
1. Sees Ad
2. Calls Business
3. Lead Captured
No Leaky
Landing Page!
Desktop Search
Conversion Funnel
1. Sees Ad
2. Clicks On Ad
3. Visits Website
Landing Page
4. Lead Captured
3% Average
Conversion
Rate!
Golden Rule of Mobile Traffic: “Calls to Businesses are Worth +3x
More Than Clicks to Websites”
Click To Call Is A Total Game Changer
WordStream Confidential
Force Mobile Searchers to Call You!
WordStream Confidential
WordStream Confidential
New Mobile Auto Ad Formats More Likely to Inspire Actions
Image Carousel
With Detailed Info
Call or Get
Directions
WordStream Confidential
New Mobile Credit Card Ad Formats
Compare Rates Support for Regional Banks
WordStream Confidential
Mobile Ads to Compare and Buy Insurance Online
Expandable
Product Card
Call Local AgentDetailed
Reviews
Epiphany #11
High CTR & Quality Score is Critical for
Display Ads on the Google Display
Network
WordStream Confidential
A 0.1% +/- in CTR yields +/- 20% in CPC!
Higher
CTR =
Lower
CPC
Quality Score Exists on The Google Display
Network
WordStream Confidential
67.5% of Display Ads are Actually Text Ads!
Most Display Ads Aren’t Even Image Ads
WordStream Confidential
67.5% of Display Ads are Actually Text Ads!
Use Actual Image Ads instead of Text Ads (duh)
Ad Format on
Google Display
Network
Click
Through
Rate
Text ads that are
formatted as
Images
0.23%
True Image ads 0.31%
WordStream Confidential
These Emotions Make People Click on Things
WordStream Confidential
So Make Display Ads Look More Like Content
Epiphany #12
High CTR & Quality Score is Critical for
Twitter & Facebook Ads, Too.
WordStream Confidential
WordStream Confidential
• Higher post
engagement = higher
Relevance Score
• Higher Relevance
Score = More
Impression Share
and Lower Cost Per
Engagement
“Relevancy Score” in Facebook Ads
WordStream Confidential
“Quality Adjusted Bid” in Twitter Ads
WordStream Confidential
“Quality Adjusted Bid” in Twitter Ads Impacts
Cost Per Engagement
1 Point Increase in Engagement Rate =
5% Decrease in Cost Per Engagement
WordStream Confidential
Twitter Ads: 1 Penny Per Retweet? YES
HIGHER ENGAGEMENT RATE= LOWER COST PER ENGAGEMENT
WordStream Confidential
Twitter Ads: Quality Adjusted Bids Impacts
Impression Share
Fewer Ad Impressions
Every Day!
A Quick Summary
1. Above Average CTR Keyword/Ads = Great
Success.
2. Below Average CTR Keyword/Ads = Train Wreck
3. Focus on Optimizations that Improve CTR by 3-
5 TIMES (not 3-5%)
4. Quality Score / CTR Matters on Google Display
Network, Twitter Ads, Facebook Ads, too.
5. Just Say No to Low CTR!
WordStream Confidential
Don’t Settle For Average – Be a Unicorn Among a Sea of Donkeys!
Grade Your CTR & Quality Score with The AdWords Grader!
• A free, instant PPC audit in under
a minute!
• Grades your AdWords account
performance based on the 8 PPC
metrics that really matter
• Compares how you’re doing
against other accounts of similar
size (monthly spend)
Larry Kim (@larrykim)WordStream Confidential
www.wordstream.com/google-adwords
Are You Interested in….
a.) Getting your AdWords Account Graded by Wordstream?
b.) A Free Trial of Wordstream Advisor
c.) Both
d.) Neither
Poll Question
Bryan Todd (@perrymarshall)
• Author of the most popular AdWords book Co-
Author of The Ultimate Guide to Google
Adwords
• Provides AdWords & marketing advice &
coaching at Perry Marshall & Associates
• "I’m the nicest guy you ever met"
WordStream Confidential

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