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#C2C16
4	Best	Practices	for	
Segmentation	&	Targeting
How	to	Create	Stronger	Marketing	Campaigns	with	Better	Data
Sean	Crowley,	Director	of	Product	Marketing,	Dun	&	Bradstreet
February	16,	2016
#C2C16
Segmentation	and	targeting	impacts	the	success	
of	all	marketing	strategies	&	tactics
Persona-Based	Marketing
Account	Based	Marketing	
Digital	Marketing	&	Programmatic	Ad	
Buying
#C2C16
Best	Practice	#1:	Know	what	makes	you	different
§ What	makes	you	unique?	
§ Align	offerings	to	each	intended	audience	
§ Use	content	strategy	to	educate	rather	than	sell
§ Map	content	to	each	stage	in	your	buyer's	
journey
You’ll	gain	the	respect	and	attention	of	your	target	buyers	by	serving	up	
helpful	and	relevant	content	at	key	points	along	their	journey.
#C2C16
Best	Practice	#2:	Understand	your	target	market	
and	audience	
§ Ask	yourself,	“what	is	the	profile	of	my	ideal	customer?”
§ Mine	your	CRM	system	to	identify	decision	makers,	influencers	and	end	users
#C2C16
Best	Practice	#3:	Dig	deep	to	understand	target	
personas
§ Know	who	your	decision	makers	are		
§ Build	personas	for	all	key	influencers	
§ Conduct	interviews/focus	groups
§ Speak	to	customers	and	non-
customers
#C2C16
Best	Practice	#4:	Leverage	behavioral	“triggers”	
to	accelerate	they	buyer’s	journey
§ Use	MarTech to	gather	behavioral	
intelligence	
§ Drive	future	demand	gen	communications	
based	on	behavioral	triggers
§ Share	intelligence	with	sales	to	drive	better	
conversations	
§ Map	future	content	development	&	
strategy	based	on	these	behaviors
#C2C16
240MBusinesses
42M+B2B Contacts
5 MDaily Updates
30KSources
For	more	than	175	years	we	have	been	helping	business	grow	their	most	valuable	
relationships	by	uncovering	truth	and	meaning	from	data.
#C2C16
Segmentation	and	profiling is	driven	by	the	quality	of	
your	data
1.	Incomplete	data
2.	Disparate	data	sources
3.	Lack	of	insight
Incomplete	Data	
We	analyzed	over	695M	records	in	2015	and	found	that	most	organizations	
continue	to	struggle	with	data	quality.	The	three	biggest	challenges	we	found	were:
#C2C16
So	then,	“What	is	better	data?”
Better	data	requires	a	continuous	focus	on	
capturing,	integrating,	and	managingkey	
data	elements	
§ Geographic
§ Firmographic
§ Demographic
§ Behavioral
#C2C16
Use	our	Segmentation	&	Targeting	Workbook	to	
guide	your	efforts
§ Stand	out	by	identifying	and	
documenting	key	differentiators
§ Define	your	target	market	and	decision	
makers
§ Develop	target	personas	to	make	content	
more	relevant
§ Leverage	behavioral	data	to	accelerate	
the	buyer’s	journey
#C2C16
What’s	next?
1.	Check	your	email	after	this	session	for	your	copy	of	Dun	&	Bradstreet’s	
Segmentation	Workbook
2.	Run	a	complimentary	Data	HealthScan at	SmartMarketingData.com
3.	Call	1-888-826-4877	to	learn	how	to	append	additional	intelligence	to	
your	database.	
@	seantcrowley @DnBUS and	@NetProspex DNB.com
ThankYou
#C2C16

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4 Best Practices for Segmentation and Targeting: How To Create Stronger Marketing Campaigns With Better Data