4 Role of a Manager.ppt for reference and
- 2. TECHNICAL SKILLS A persons’ knowledge and ability to make effective use of any process or technique constitutes his technical skills. For eg: Engineer, accountant, data entry operator, lawyer, doctor etc.
- 3. HUMAN SKILLS An individuals’ ability to cooperate with other members of the organization and work effectively in teams. For eg: Interpersonal relationships, solving people’s problem and acceptance of other employees.
- 4. CONCEPTUAL SKILLS Ability of an individual to analyze complex situations and to rationally process and interpret available information. For eg: Idea generation and analytical process of information.
- 5. MANAGER’S ROLES Interpersonal role Informational role Decisional role
- 6. INTERPERSONAL ROLE Figurehead- ethical guidelines and the principles of behavior employees are to follow in their dealings with customers and suppliers Leader- give direct commands and orders to subordinates and make decisions Liaison-coordinate between different departments and establish alliances between different organizations
- 7. INFORMATIONAL ROLE Monitor- evaluate the performance of managers in different functions Disseminator-communicate to employees the organization’s vision and purpose Spokesperson- give a speech to inform the local community about the organization’s future intentions
- 8. DECISIONAL ROLE Entrepreneur- commit organization resources to develop innovative goods and services Disturbance handler- to take corrective action to deal with unexpected problems facing the organization from the external as well as internal environment Resource allocator- allocate existing resources among different functions and departments Negotiator- work with suppliers, distributors and labor unions
- 9. TYPES OF MANAGERS FIRST-LINE MANAGERS- often called supervisors stand at the base of the managerial hierarchy MIDDLE MANAGERS- heads of various departments and organise human and other resources to achieve organizational goals TOP MANAGERS- set organizational goals, strategies to implement them and make decisions
- 10. WHAT MAKE MANAGERS SUCCESSFUL? Hard work Smart work Patience Out of box thinking Reading and acquiring knowledge Ethical consciousness Collaborative relationship Perseverance