5 Leading Challenges Facing PMOs – And How Agile Program Management Changes the Game
Download as PPTX, PDF1 like732 views
The document discusses five major challenges facing project management offices (PMOs) and how agile program management can address these issues. It emphasizes the importance of flexibility in managing scope changes, improving communication, and fostering team accountability to meet project deadlines and manage risks effectively. Additionally, it advocates for value stream integration to enhance communication and reduce costs associated with a fragmented toolchain.
5 Leading Challenges Facing PMOs – And How Agile Program Management Changes the Game
- 1. 1 Thursday, June 22, 2017 #5 Leading Challenges Facing PMOs And how Agile Program Management is Changing the Game…
- 2. 2 Agenda & Speakers • Intros • Presentation by Brian Mulconrey • Presentation by Rebecca Dobbin • Q&A Ben Lack cPrime Moderator Brian Mulconrey, SPC4, CSP, CSSBB, PMP, ACP cPrime Agile Coach Rebecca Dobbin Tasktop Product Analyst
- 3. 3 Drive Agile and DevOps success through a blend of unified software services
- 4. 4 Do these 5 Challenges sound familiar? 1. “We’re constantly changing scope and writing change requests!” 2. “Our senior managers are continually ‘announcing’ impossible deadlines.” 3. “Nobody seems to feel accountable for these impossible deadlines.” 4. “Poor communications result in ‘surprises’ late in the life of our projects.” 5. “We aren’t very good at managing the real risks that threaten our programs.”
- 5. 5 What is Agile Program Management? Program Backlog Product Backlog
- 6. 6 #1 – Learning to Love Scope Changes! Why would we want to “love” scope changes??? “Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.” – Agile Manifesto
- 7. 7 #1 – Learning to Love Scope Changes! Empowered Program Level and Team Level Product Owners… …Versus Heavyweight and Disruptive “Change Control” Scope Changes
- 8. 8 #2 – Meeting “Impossible” Dates >>> The Iron Triangle <<<
- 9. 9 #2 – Meeting “Impossible” Dates by Prioritizing Scope! Agile Triangle SCOPE Resources Time
- 10. 10 #2 – Meeting “Impossible” Dates by Prioritizing Scope! Agile Triangle SCOPE Resources Time Leveraging the Minimum Viable Product (MVP) Feedback Cycle
- 11. 11 #3 – Agile Teams “Own” Their Commitments Program Release Planning with All Teams (e.g., 3 months) • Agile Teams Plan & Estimate Together • Program Leadership is there to resolve conflicts rapidly!
- 12. 12 #3 – Agile Teams “Own” Their Commitments Sprint Planning with Team (e.g., every 2 weeks) • Product Owner brings prioritized backlog to planning meeting. • Team Estimates work, makes commitment, breaks down tasks.
- 13. 13 #4 – Agile Teams Communicate Continuously • Release Planning – Several teams planning together to reach program milestones. • Scrum of Scrums Meetings – Meetings to coordinate among scrum masters and product owners of multiple teams. • The User Story - A reason to have a conversation. • Sprint Planning – What are we going to do this sprint?
- 14. 14 #4 – Agile Teams Communicate Continuously • The Daily Stand-Up – Sharing your progress with team. • The Sprint Review – Stakeholder communication and demo. • The Retrospective – What can we do better? What is working well?
- 15. 15 #5 – The ROAM Formula for Engaging Agile Teams in Risk Management • Resolved – The teams agree that the issue has been resolved. • Owned – The issue can’t be resolved in the meeting but someone owns the follow up. • Accepted – Some risks are just facts and need to be accepted. • Mitigated – Teams can find ways to soften the impact of a risk.
- 16. 16 #5 – The ROAM Formula for Engaging Agile Teams in Risk Management • Resolved – The teams agree that the issue has been resolved. • Owned – The issue can’t be resolved in the meeting but someone owns the follow up. • Accepted – Some risks are just facts and need to be accepted. • Mitigated – Teams can find ways to soften the impact of a risk. Leveraging the “Wisdom of Your Teams” to identify and manage risk!
- 17. 17 Agile Program Management • Establish the Program Level Backlog with epics and stories • Identify an Agile Program Management framework (e.g., SAFe) and train members of your teams • Identify program level roles and responsibilities • Set a date for a Agile Program Release Planning Meeting(s) to bring the teams together to plan their work over the next 10- 13 weeks.
- 18. 18 Agile Program Management Transforming #5 Challenges into #5 Opportunities 1. Learning to Love Scope Changes 2. Meeting Impossible Dates by Prioritizing Scope 3. Agile Teams ”Own” Their Commitments 4. Agile Teams Communicate Continuously 5. The ROAM Formula for Engaging Agile Teams in Risk Management
- 19. © Tasktop 2017 Rebeca Dobbin | 22 June 2017 Value Stream Integration: The Missing Ingredient
- 20. © Tasktop 2017 About Me Rebecca Dobbin Past: Project Manager for Non-Profit Clients o Biggest Obstacle: Communication barriers between teams Current: Product Analyst for Tasktop Tasktop Connect your tools, your people, and your value stream Eliminate those communication barriers! Flow information between distinct purpose-driven tools
- 21. © Tasktop 2017 Top Challenges 1) Scope Changes 2) Impossible Deadlines 3) Poor Communication 4) Lack of Accountability 5) Poor Risk Management
- 22. © Tasktop 2017 What do these challenges have in common? They are caused by a broken, fragmented value stream
- 23. © Tasktop 2017 Fragmented Value Stream BusinessValue Best-of-breed tool chain RevenueResults
- 24. © Tasktop 2017 Annual Cost of a Fragmented Tool Chain Manual (re)work - value lost $9,868,421 Traceability overhead $270,000 Tool upgrades/migrations $1,779,640 Traceability and compliance Exposed Management Reporting Manual Visibility Fragmented Team engagement At Risk Total costs $11,918,061
- 25. © Tasktop 2017 Agile Program Management Helps… But…
- 26. © Tasktop 2017 What’s the Missing Ingredient?
- 27. © Tasktop 2017 Value Stream Integration Connect the disparate activities into one value stream… by connecting the tools into a modular toolchain
- 28. © Tasktop 2017 Value Stream Integration Connects Your Teams! Go from this… ... To this!
- 29. © Tasktop 2017 Fragmented Value Stream BusinessValue Best-of-breed tool chain RevenueResults
- 30. © Tasktop 2017
- 31. © Tasktop 2017
- 32. © Tasktop 2017
- 33. © Tasktop 2017 Requirements Management Agile Planning Test Management ITSM SCM Build Management IT Automation ALM Project & Portfolio Mgmt Change / Workflow Mgmt Issue Tracker Database Support Enterprise Modeling Content Management Build Management Test Automation APM Code Analysis Blueprint IBM Rational DOORS NG IBM Rational DOORS IBM Requisite Pro iRise Jama Serena Dimensions RM CA Agile Central (Rally) CA Agile Planning IBM Bluemix JIRA LeanKit Mingle Pivotal Tracker ServiceNow Agile Targetprocess VersionOne IBM RTC HPE ALM Octane Microsoft TFS MS VS Team Services (VSO) Polarion IBM RQM HPE QC/ALM Microsoft Test Manager Tricentis Tosca Zephyr for JIRA SmartBear QAComplete QASymphony qTest Manager CA (Clarity) PPM HPE PPM Microsoft Project Server Planview Enterprise ServiceNow PPM Borland StarTeam CA Harvest IBM Rational ClearQuest Serena Business Manager Mozilla Bugzilla GitHub Issues GitLab Issues BMC Remedy JIRA Service Desk ServiceNow Zendesk Salesforce Service Cloud Sparx EA Oracle MS SQL Server MySQL Git GitHub BitBucket Subversion (SVN) CVS Perforce SonarQube Coverity AppScan Veracode HPE Fortify uBuild Ant Maven Snap Grunt Selenium HP UFT Conformiq Cucumber Chef Puppet Jenkins Hudson Ansible Salt Atlassian Bamboo UrbanCode Deploy (uDeploy) Travis-CI ThoughtWorks Go OpenMake CA Release Automation XebiaLabs DeployIT JetBrains TeamCity Vagrant Windows Powershell New Relic AppDynamics Dynatrace Compuware APM BMC APM CA APM (Wily) IBM APM And more…. Microsoft SharePoint Supports 360+ tool versions Built and tested in our “Integration Factory” • 3300 API tests in spec • 500k API tests per day Security WhiteHat Sentinel
- 34. © Tasktop 2017 Business Case for Value Stream Integration Fragmented Integrated Manual (re)work - value lost $9,868,421 $0 Traceability overhead $270,000 $11,000 Tool upgrades/migrations $1,779,640 $880,220 Traceability and compliance Exposed Covered Management Reporting Manual Integrated Visibility Fragmented Integrated Team engagement At Risk 22% improved Total costs $11,918,061 $891,220 Savings/Margin increase (per year) $11,026,841
- 35. © Tasktop 2017 Top Challenges – Solved! Scope Changes: Value Stream Integration makes you flexible Impossible Deadlines: Value Stream Integration makes you efficient Poor Communication: Value Stream Integration makes you responsive Lack of Accountability: Value Stream Integration makes you accountable Poor Risk Management: Value Stream Integration makes you successful
- 36. © Tasktop 2017 A Value Stream Approach is Crucial There is no single tool platform that provides a silver bullet Tasktop has the expertise, experience and technology to ensure success Will you be the for your industry?
- 37. © Tasktop 2017 Any Questions?...