5 lessons
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The document summarizes several online public consultation projects. It notes that regular engagement through site updates, new content, emails and open discussions helped build community around the Sydney Harbour National Park plan. Knowledgeable facilitators also prompted deeper discussion for the Yarra Ranges public art project. The Lake Macquarie council demonstrated responsiveness by commenting on 62 occasions to address participant comments. The Hornsby housing strategy consultation generated significant participation by focusing on a hot local topic and building an engagement database.
5 lessons
- 4. Community Sydney Harbour National Park Plan of Management Building Building a community through: • Regular site changes and updates • New things to discuss Local Engagement • New Videos and information that brought • Regular emails to participants people back to the • Open discussion - but issue with site on a regular expectations here. basis over almost 2 years. www.sydneyharbourpom.net.au 60,000 Visits 14,126 Visitors 12,109 Downloads 333 Comments
- 6. Knowledgeable Facilitators Knowledge specialist facilitators prompted participants to dig deeper in the Yarra Ranges Art in Public Places Consultation. www.yarrarangesviews.com.au 2,400 Visits 600 Visitors 248 Comments 8 Average per Participant 28/220 Comment/Reply Ratio
- 7. Demonstrable “Hi Chookman, responsiveness A 2 bin system achieves the same reduction to landfill as the 3 bin system - it recycles the general waste and turns it into a compost through an alternative waste treatment system. The benefit with a 2 bin system is people don't need The Lake Macquarie to sort their food waste from everything Council waste else in their general kitchen bin, it management team remains business as usual, which caters to those people who are reluctant to made 62 comments make the effort to do this sorting.” on their own forum to either respond, thank or follow up on participant comments. www.haveyoursaylakemac .net.au 5968 Site Visits 1966 Visitors 286 Comments
- 14. Hornsby Housing Strategy Hot Local Topic Built up database Stopped unofficial sites gaining traction in the community www.bangthetable.com/ hornsbyhousing 35,300 Visits 9,200 Visitors 1,148 Comments 1,444 Docs Downloaded