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Total
Quality
Management
BME613A
Module 5
Total Productive Maintenance (TPM
Quality by Design (QbD)
Environmental Management Systems (EMS)
Module 5
Total Productive Maintenance (TPM):
Definition, Types of Maintenance, Steps in introduction of TPM in an
organization, Pillars of TPM – 5S, Jishu Hozen, Quality Maintenance,
Planned Maintenance.
Quality by Design (QbD):
Definition, Key components of QbD, Role of QbD in Pharmaceutical
Industry, Benefits and Challenges of QbD.
Environmental Management Systems (EMS):
Definition, Basic EMS, EMS under ISO 14001, Costs and Benefits of
EMS
Total Productive Maintenance (TPM)
Definition
TPM (Total Productive Maintenance) is a maintenance philosophy designed to integrate
equipment maintenance into the manufacturing process. The goal of any TPM program
is to eliminate losses tied to equipment maintenance or, in other words, keep equipment
producing only good product, as fast as possible with no unplanned downtime.
• Total - All encompassing by maintenance and production individuals working
together.
• Productive - Production of goods and services that meet or exceed customers
expectations
• Maintenance - Keeping equipment and plant in as good as or better than the original
condition at all times.
Objectives of TPM
Types
Of
Maintenance
01
02
03
04
05
Preventive
Maintenance
Predictive
Maintenance
Predetermined
Maintenance
Condition based
Maintenance
Corrective
Maintenance
Preventive maintenance is defined as taking precautionary
steps or actions to prevent equipment failures before they
actually occur.
Preventive maintenance typically involves routine
inspections, upgrades, proper lubrication (where applicable),
adjustments, and replacement of outdated equipment or parts.
Preventive maintenance can be implemented in many areas
of your business, and includes any preventive action, such as
changing water filters, regularly cleaning essential
equipment, inspecting business vehicles (i.e. delivery vans),
and checking grout and caulking to protect a property against
water damage.
1. Preventive Maintenance
Minimized downtime and business closures due to unexpected equipment failures –
This will help you avoid financial loss, and protect your bottom line.
Increased life expectancy of essential equipment and assets – Inspecting, updating,
and caring for your business’s assets will result in less money spent on new equipment
in the long run.
Decreased energy consumption for your business’s assets – When equipment runs
optimally, less energy is required, which means lower utility bills for your business.
Benefits of Preventive Maintenance
Relevant Industries For Preventive Maintenance
Preventive maintenance is pretty universal, and should be considered
in any industry, including but not limited to manufacturing, food
production, oil & gas, restaurants, gyms, retail, education, and
healthcare.
Preventive Maintenance
Case Study (example) for Preventive Maintenance
An unexpected refrigerator breakdown can leave a restaurant reeling, resulting in considerable
food loss, closing for the rest of the day (or the time it takes to schedule and make repairs), and
high repair costs. Performing regular inspections and cleaning of the condenser coils will help
prevent such a costly incident from occurring, and will mean less risk to your business in the
long run.and checking grout and caulking to protect a property against water damage.
Predictive maintenance tracks the normal operation of an
appliance or machine to detect possible defects before they
pose a problem. This type of maintenance uses condition-
monitoring technology to measure the performance of
equipment, typically by way of IoT (the Internet of Things).
IoT is more or less a system that connects electronic devices
to mechanical and digital machines, and is equipped with the
ability to detect and transfer data without requiring human
interaction or interference.
Predictive maintenance will alert to possible machine
deficiencies without any prompting till end
2. Predictive Maintenance
Predictive maintenance is so valuable is because it allows for maintenance to be
performed only when absolutely necessary—that is, just before equipment failure is
likely to occur.
Predictive maintenance will enable to save money until the very last minute, when
maintenance or repairs are actually required but before any real system damage
occurs.
Fewer production hours lost as a result of equipment failure.
Predictive maintenance is shown to contribute to a phenomenal tenfold increase in
return on investment, as well as a 70-75% decrease in equipment crashes and a 35%-
45% reduction in downtime
Benefits of Predictive Maintenance
Relevant Industries For Predictive Maintenance
The industries that rely on predictive maintenance usually have equipment that are critical to
their operations and have failure modes that can be predicted with regularly monitoring.
Industries that can fit this criteria includes food production, oil and gas, manufacturing,
power and energy plants, IT, etc.
Predictive Maintenance
Case Study (example) for Predictive Maintenance
A food production plant may rely on predictive maintenance for their valuable industrial ovens,
which may be running 24/7 to stay competitive. A sensor would be installed to the oven that
would evaluate and produce data regarding temperature and vibration that would alert staff to
make adjustments or tweaks to poor performing machines in real-time, reducing the need to shut
down production completely.
Planned maintenance covers any maintenance that is planned,
scheduled, and documented. It is specifically defined as,
preventive maintenance that is carried out according to a set
plan.
Preventive maintenance is one type of planned maintenance,
and will account for and prevent machine breakdowns before
they occur.
There is also planned, unscheduled maintenance, which is the
process of correcting or fixing a system that has already
broken, and anticipating such business hindrances ahead of
time.
3. Predetermined/ Planned Maintenance
Preparedness in the event of equipment failure, or
preventing such failure altogether
Planned maintenance is often as simple as a regular,
planned inspection, seasonal maintenance, etc
Significant cost savings in the long run – The cost of
regular, routine maintenance often costs less in the long
run than dealing with a major problem after it has
occurred.
Benefits of Planned Maintenance
Relevant Industries For Planned Maintenance
Planned maintenance is universal for all industries, and should be considered in
manufacturing, restaurant (food & beverage), hospitality, gym and wellness centers, retail,
and schools.
Planned Maintenance
Case Study (example) for Planned Maintenance
It’s generally recommended that a restaurant checks and empties its grease traps every 1-3
months, depending on the size and volume of business. Doing so prevents sewer lines from
becoming clogged with waste.
Condition-based maintenance refers to the process of taking quick action on a machine that
is in the early stages of equipment failure.
Many machines produce some sort of alert that the system is beginning to malfunction
before total breakdown occurs.
Condition-based maintenance allows for a last-minute response to a system or machine
crashing.
4. Condition-Based Maintenance
Reduced number of total machine breakdowns – Condition-based maintenance may
help to avoid a total machine failure
Successful condition-based maintenance means that, It is managed to prevent
equipment from totally failing, enabling it to function until it can be troubleshooted
more thoroughly.
Advance warning of breakdown – A warning that a machine or system needs
attention is preferable to losing its functionality all at once. If such notifications are
standard for the machine, Enough time will be there to call a mechanic, rather than
attempting to fix equipment by self.
Benefits of Condition-Based Maintenance
Relevant Industries For Condition-Based Maintenance
Industries that typically have high cost equipment and are critical to operations. Most
typically common in manufacturing, oil & gas, power and energy plants, and food production
with heavy machinery.
Condition-Based Maintenance
Case Study (example) for Condition-Based Maintenance
A sensor that measures vibrations of a rotating equipment can warn you when the moving piece
starts to fall out of alignment and increase in vibration. This will cause the sensor to alert you
when the vibration is out of the interval you set.
Corrective maintenance is best described as any action that targets and fixes a system
malfunction so that the equipment can be restored to proper working order.
Additionally, the defect may be caught or noticed before it causes a significant problem, or
total equipment breakdown.
It improves equipment and its components so that preventive maintenance can be carried
out reliably. Equipment with design weakness must be redesigned to improve reliability or
improving maintainability
5. Corrective Maintenance
Reduced duration of planned and unplanned downtime
Reduced cost and time of running a reactive maintenance strategy
Reduced cost of maintenance operations/reduced emergency
maintenance orders
Benefits of Corrective Maintenance
Relevant Industries For Corrective Maintenance
Any industry may use corrective maintenance, including restaurants, gyms, retail stores,
schools, and corporate offices.
Corrective Maintenance
Case Study (example) for Corrective Maintenance
If frost or ice builds up in a walk-in freezer, this can escalate into a costly consequence for a
restaurant. Ice accumulation can interfere with optimal refrigeration, causing compressors to use
more energy and run less efficiently. If ice has already built up in a commercial freezer, it should
be thawed either by turning the system off temporarily, or by using a tool such as a hair dryer to
expedite the process.
Step A - PREPARATORY STAGE
STEP 1 - Announcement by Management to all about TPM introduction in the organization :
Proper understanding, commitment and active involvement of the top management is needed for this
step. Senior management should have awareness programmes, after which announcement is made to
all. Publish it in the house magazine and put it in the notice board. Send a letter to all concerned
individuals if required.
STEP 2 - Initial education and propaganda for TPM :
Training is to be done based on the need. Some need intensive training and some just an awareness.
Take people who matters to places where TPM already successfully implemented.
:
Steps in introduction of TPM in a organization
STEP 3 - Setting up TPM and departmental committees :
TPM includes improvement, autonomous maintenance, quality maintenance etc., as part of it. When
committees are set up it should take care of all those needs.
STEP 4 - Establishing the TPM working system and target :
Now each area is benchmarked and fix up a target for achievement.
STEP 5 - A master plan for institutionalizing :
Next step is implementation leading to institutionalizing wherein TPM becomes an organizational
culture. Achieving PM award is the proof of reaching a satisfactory level.
Steps in introduction of TPM in a organization
STEP B - INTRODUCTION STAGE
Suppliers as they should know that we want quality supply from them. Related companies and
affiliated companies who can be our customers, sisters concerns etc. Some may learn from us and
some can help us and customers will get the communication from us that we care for quality output.
STAGE C – IMPLEMENTATION
In this stage eight activities are carried which are called eight pillars in the development of TPM
activity. Of these four activities are for establishing the system for production efficiency, one for
initial control system of new products and equipment, one for improving the efficiency of
administration and are for control of safety, sanitation as working environment.
STAGE D - INSTITUTIONALISING STAGE
Steps in introduction of TPM in a organization
Pillars of TPM
5 S {The foundation of TPM}
SEIRI - Sort out
This means sorting and organizing the items as critical, important, frequently used items, useless, or
items that are not need as of now. Unwanted items can be salvaged. Critical items should be kept for
use nearby and items that are not be used in near future, should be stored in some place. For this step,
the worth of the item should be decided based on utility and not cost. As a result of this step, the
search time is reduced
SEITON – Organise
The concept here is that "Each items has a place, and only one place". The items should be placed
back after usage at the same place. To identify items easily, name plates and colored tags has to be
used. Vertical racks can be used for this purpose, and heavy items occupy the bottom position in the
racks.
5 S {The foundation of TPM}
SEISO - Shine the workplace
This involves cleaning the work place free of burrs, grease, oil, waste, scrap etc. No loosely hanging
wires or oil leakage from machines.
SEIKETSU – Standardization
Employees has to discuss together and decide on standards for keeping the work place / Machines /
pathways neat and clean. This standards are implemented for whole organization and are tested /
Inspected randomly.
SHITSUKE - Self discipline
Considering 5S as a way of life and bring about self-discipline among the employees of the
organization. This includes wearing badges, following work procedures, punctuality, dedication to the
organization etc.
5 S {The foundation of TPM}
It is geared towards developing operators to be able to take care of small maintenance tasks, thus
freeing up the skilled maintenance people to spend time on more value added activity and technical
repairs.
JISHU HOZEN ( Autonomous maintenance )
Policy :
1. Uninterrupted operation of equipments.
2. Flexible operators to operate and maintain
other equipments.
3. Eliminating the defects at source through
active employee participation.
4. Stepwise implementation of JH activities.
Target :
1. Reduce oil consumption by 50%
2. Reduce process time by 50%
3. Increase use of JH by 50%
1.Preparation of employees.
2.Initial cleanup of machines.
3.Take counter measures
4.Fix tentative JH standards
5.General inspection
6.Autonomous inspection
7.Standardization and
8.Autonomous management.
Steps in JISHU HOZEN
It is aimed to have trouble free machines and equipments producing defect free products for total
customer satisfaction. This breaks maintenance down into groups
PLANNED MAINTENANCE
Policy :
1. Achieve and sustain availability of
machines
2. Optimum maintenance cost.
3. Reduces spares inventory.
4. Improve reliability and
maintainability of machines
Target :
1. Zero equipment failure and break
down.
2. Improve reliability and
maintainability by 50 %
3. Reduce maintenance cost by 20 %
4. Ensure availability of spares all the
time.
Six steps in Planned maintenance :
1.Equipment evaluation and recoding present status.
2.Restore deterioration and improve weakness.
3.Building up information management system.
4.Prepare time based information system, select equipment, parts and members and map out
plan.
5.Prepare predictive maintenance system by introducing equipment diagnostic techniques
and
6.Evaluation of planned maintenance.
PLANNED MAINTENANCE
It is aimed towards customer delight through highest quality through defect free manufacturing.
 Focus is on eliminating non-conformances in a systematic manner, much like Focused
Improvement.
QM activities is to set equipment conditions that preclude quality defects, based on the basic
concept of maintaining perfect equipment to maintain perfect quality of products.
The condition are checked and measured in time series to very that measure values are within
standard values to prevent defects.
The transition of measured values is watched to predict possibilities of defects occurring and to take
counter measures before hand.
QUALITY MAINTENANCE
QUALITY MAINTENANCE
Policy :
1. Defect free conditions and control of
equipments.
2. QM activities to support quality assurance.
3. Focus of prevention of defects at source
4. Focus on poka-yoke. ( fool proof system )
5. In-line detection and segregation of defects.
6. Effective implementation of operator
quality assurance.
Target :
1. Achieve and sustain customer
complaints at zero
2. Reduce in-process defects by 50 %
3. Reduce cost of quality by 50 %.
Quality by Design
Quality by Design
Quality by Design
Quality by Design
Quality by Design
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5. Module-5 Continuous improvement ppt by

  • 1. Total Quality Management BME613A Module 5 Total Productive Maintenance (TPM Quality by Design (QbD) Environmental Management Systems (EMS)
  • 2. Module 5 Total Productive Maintenance (TPM): Definition, Types of Maintenance, Steps in introduction of TPM in an organization, Pillars of TPM – 5S, Jishu Hozen, Quality Maintenance, Planned Maintenance. Quality by Design (QbD): Definition, Key components of QbD, Role of QbD in Pharmaceutical Industry, Benefits and Challenges of QbD. Environmental Management Systems (EMS): Definition, Basic EMS, EMS under ISO 14001, Costs and Benefits of EMS
  • 3. Total Productive Maintenance (TPM) Definition TPM (Total Productive Maintenance) is a maintenance philosophy designed to integrate equipment maintenance into the manufacturing process. The goal of any TPM program is to eliminate losses tied to equipment maintenance or, in other words, keep equipment producing only good product, as fast as possible with no unplanned downtime. • Total - All encompassing by maintenance and production individuals working together. • Productive - Production of goods and services that meet or exceed customers expectations • Maintenance - Keeping equipment and plant in as good as or better than the original condition at all times.
  • 6. Preventive maintenance is defined as taking precautionary steps or actions to prevent equipment failures before they actually occur. Preventive maintenance typically involves routine inspections, upgrades, proper lubrication (where applicable), adjustments, and replacement of outdated equipment or parts. Preventive maintenance can be implemented in many areas of your business, and includes any preventive action, such as changing water filters, regularly cleaning essential equipment, inspecting business vehicles (i.e. delivery vans), and checking grout and caulking to protect a property against water damage. 1. Preventive Maintenance
  • 7. Minimized downtime and business closures due to unexpected equipment failures – This will help you avoid financial loss, and protect your bottom line. Increased life expectancy of essential equipment and assets – Inspecting, updating, and caring for your business’s assets will result in less money spent on new equipment in the long run. Decreased energy consumption for your business’s assets – When equipment runs optimally, less energy is required, which means lower utility bills for your business. Benefits of Preventive Maintenance
  • 8. Relevant Industries For Preventive Maintenance Preventive maintenance is pretty universal, and should be considered in any industry, including but not limited to manufacturing, food production, oil & gas, restaurants, gyms, retail, education, and healthcare. Preventive Maintenance Case Study (example) for Preventive Maintenance An unexpected refrigerator breakdown can leave a restaurant reeling, resulting in considerable food loss, closing for the rest of the day (or the time it takes to schedule and make repairs), and high repair costs. Performing regular inspections and cleaning of the condenser coils will help prevent such a costly incident from occurring, and will mean less risk to your business in the long run.and checking grout and caulking to protect a property against water damage.
  • 9. Predictive maintenance tracks the normal operation of an appliance or machine to detect possible defects before they pose a problem. This type of maintenance uses condition- monitoring technology to measure the performance of equipment, typically by way of IoT (the Internet of Things). IoT is more or less a system that connects electronic devices to mechanical and digital machines, and is equipped with the ability to detect and transfer data without requiring human interaction or interference. Predictive maintenance will alert to possible machine deficiencies without any prompting till end 2. Predictive Maintenance
  • 10. Predictive maintenance is so valuable is because it allows for maintenance to be performed only when absolutely necessary—that is, just before equipment failure is likely to occur. Predictive maintenance will enable to save money until the very last minute, when maintenance or repairs are actually required but before any real system damage occurs. Fewer production hours lost as a result of equipment failure. Predictive maintenance is shown to contribute to a phenomenal tenfold increase in return on investment, as well as a 70-75% decrease in equipment crashes and a 35%- 45% reduction in downtime Benefits of Predictive Maintenance
  • 11. Relevant Industries For Predictive Maintenance The industries that rely on predictive maintenance usually have equipment that are critical to their operations and have failure modes that can be predicted with regularly monitoring. Industries that can fit this criteria includes food production, oil and gas, manufacturing, power and energy plants, IT, etc. Predictive Maintenance Case Study (example) for Predictive Maintenance A food production plant may rely on predictive maintenance for their valuable industrial ovens, which may be running 24/7 to stay competitive. A sensor would be installed to the oven that would evaluate and produce data regarding temperature and vibration that would alert staff to make adjustments or tweaks to poor performing machines in real-time, reducing the need to shut down production completely.
  • 12. Planned maintenance covers any maintenance that is planned, scheduled, and documented. It is specifically defined as, preventive maintenance that is carried out according to a set plan. Preventive maintenance is one type of planned maintenance, and will account for and prevent machine breakdowns before they occur. There is also planned, unscheduled maintenance, which is the process of correcting or fixing a system that has already broken, and anticipating such business hindrances ahead of time. 3. Predetermined/ Planned Maintenance
  • 13. Preparedness in the event of equipment failure, or preventing such failure altogether Planned maintenance is often as simple as a regular, planned inspection, seasonal maintenance, etc Significant cost savings in the long run – The cost of regular, routine maintenance often costs less in the long run than dealing with a major problem after it has occurred. Benefits of Planned Maintenance
  • 14. Relevant Industries For Planned Maintenance Planned maintenance is universal for all industries, and should be considered in manufacturing, restaurant (food & beverage), hospitality, gym and wellness centers, retail, and schools. Planned Maintenance Case Study (example) for Planned Maintenance It’s generally recommended that a restaurant checks and empties its grease traps every 1-3 months, depending on the size and volume of business. Doing so prevents sewer lines from becoming clogged with waste.
  • 15. Condition-based maintenance refers to the process of taking quick action on a machine that is in the early stages of equipment failure. Many machines produce some sort of alert that the system is beginning to malfunction before total breakdown occurs. Condition-based maintenance allows for a last-minute response to a system or machine crashing. 4. Condition-Based Maintenance
  • 16. Reduced number of total machine breakdowns – Condition-based maintenance may help to avoid a total machine failure Successful condition-based maintenance means that, It is managed to prevent equipment from totally failing, enabling it to function until it can be troubleshooted more thoroughly. Advance warning of breakdown – A warning that a machine or system needs attention is preferable to losing its functionality all at once. If such notifications are standard for the machine, Enough time will be there to call a mechanic, rather than attempting to fix equipment by self. Benefits of Condition-Based Maintenance
  • 17. Relevant Industries For Condition-Based Maintenance Industries that typically have high cost equipment and are critical to operations. Most typically common in manufacturing, oil & gas, power and energy plants, and food production with heavy machinery. Condition-Based Maintenance Case Study (example) for Condition-Based Maintenance A sensor that measures vibrations of a rotating equipment can warn you when the moving piece starts to fall out of alignment and increase in vibration. This will cause the sensor to alert you when the vibration is out of the interval you set.
  • 18. Corrective maintenance is best described as any action that targets and fixes a system malfunction so that the equipment can be restored to proper working order. Additionally, the defect may be caught or noticed before it causes a significant problem, or total equipment breakdown. It improves equipment and its components so that preventive maintenance can be carried out reliably. Equipment with design weakness must be redesigned to improve reliability or improving maintainability 5. Corrective Maintenance
  • 19. Reduced duration of planned and unplanned downtime Reduced cost and time of running a reactive maintenance strategy Reduced cost of maintenance operations/reduced emergency maintenance orders Benefits of Corrective Maintenance
  • 20. Relevant Industries For Corrective Maintenance Any industry may use corrective maintenance, including restaurants, gyms, retail stores, schools, and corporate offices. Corrective Maintenance Case Study (example) for Corrective Maintenance If frost or ice builds up in a walk-in freezer, this can escalate into a costly consequence for a restaurant. Ice accumulation can interfere with optimal refrigeration, causing compressors to use more energy and run less efficiently. If ice has already built up in a commercial freezer, it should be thawed either by turning the system off temporarily, or by using a tool such as a hair dryer to expedite the process.
  • 21. Step A - PREPARATORY STAGE STEP 1 - Announcement by Management to all about TPM introduction in the organization : Proper understanding, commitment and active involvement of the top management is needed for this step. Senior management should have awareness programmes, after which announcement is made to all. Publish it in the house magazine and put it in the notice board. Send a letter to all concerned individuals if required. STEP 2 - Initial education and propaganda for TPM : Training is to be done based on the need. Some need intensive training and some just an awareness. Take people who matters to places where TPM already successfully implemented. : Steps in introduction of TPM in a organization
  • 22. STEP 3 - Setting up TPM and departmental committees : TPM includes improvement, autonomous maintenance, quality maintenance etc., as part of it. When committees are set up it should take care of all those needs. STEP 4 - Establishing the TPM working system and target : Now each area is benchmarked and fix up a target for achievement. STEP 5 - A master plan for institutionalizing : Next step is implementation leading to institutionalizing wherein TPM becomes an organizational culture. Achieving PM award is the proof of reaching a satisfactory level. Steps in introduction of TPM in a organization
  • 23. STEP B - INTRODUCTION STAGE Suppliers as they should know that we want quality supply from them. Related companies and affiliated companies who can be our customers, sisters concerns etc. Some may learn from us and some can help us and customers will get the communication from us that we care for quality output. STAGE C – IMPLEMENTATION In this stage eight activities are carried which are called eight pillars in the development of TPM activity. Of these four activities are for establishing the system for production efficiency, one for initial control system of new products and equipment, one for improving the efficiency of administration and are for control of safety, sanitation as working environment. STAGE D - INSTITUTIONALISING STAGE Steps in introduction of TPM in a organization
  • 25. 5 S {The foundation of TPM}
  • 26. SEIRI - Sort out This means sorting and organizing the items as critical, important, frequently used items, useless, or items that are not need as of now. Unwanted items can be salvaged. Critical items should be kept for use nearby and items that are not be used in near future, should be stored in some place. For this step, the worth of the item should be decided based on utility and not cost. As a result of this step, the search time is reduced SEITON – Organise The concept here is that "Each items has a place, and only one place". The items should be placed back after usage at the same place. To identify items easily, name plates and colored tags has to be used. Vertical racks can be used for this purpose, and heavy items occupy the bottom position in the racks. 5 S {The foundation of TPM}
  • 27. SEISO - Shine the workplace This involves cleaning the work place free of burrs, grease, oil, waste, scrap etc. No loosely hanging wires or oil leakage from machines. SEIKETSU – Standardization Employees has to discuss together and decide on standards for keeping the work place / Machines / pathways neat and clean. This standards are implemented for whole organization and are tested / Inspected randomly. SHITSUKE - Self discipline Considering 5S as a way of life and bring about self-discipline among the employees of the organization. This includes wearing badges, following work procedures, punctuality, dedication to the organization etc. 5 S {The foundation of TPM}
  • 28. It is geared towards developing operators to be able to take care of small maintenance tasks, thus freeing up the skilled maintenance people to spend time on more value added activity and technical repairs. JISHU HOZEN ( Autonomous maintenance ) Policy : 1. Uninterrupted operation of equipments. 2. Flexible operators to operate and maintain other equipments. 3. Eliminating the defects at source through active employee participation. 4. Stepwise implementation of JH activities. Target : 1. Reduce oil consumption by 50% 2. Reduce process time by 50% 3. Increase use of JH by 50%
  • 29. 1.Preparation of employees. 2.Initial cleanup of machines. 3.Take counter measures 4.Fix tentative JH standards 5.General inspection 6.Autonomous inspection 7.Standardization and 8.Autonomous management. Steps in JISHU HOZEN
  • 30. It is aimed to have trouble free machines and equipments producing defect free products for total customer satisfaction. This breaks maintenance down into groups PLANNED MAINTENANCE Policy : 1. Achieve and sustain availability of machines 2. Optimum maintenance cost. 3. Reduces spares inventory. 4. Improve reliability and maintainability of machines Target : 1. Zero equipment failure and break down. 2. Improve reliability and maintainability by 50 % 3. Reduce maintenance cost by 20 % 4. Ensure availability of spares all the time.
  • 31. Six steps in Planned maintenance : 1.Equipment evaluation and recoding present status. 2.Restore deterioration and improve weakness. 3.Building up information management system. 4.Prepare time based information system, select equipment, parts and members and map out plan. 5.Prepare predictive maintenance system by introducing equipment diagnostic techniques and 6.Evaluation of planned maintenance. PLANNED MAINTENANCE
  • 32. It is aimed towards customer delight through highest quality through defect free manufacturing.  Focus is on eliminating non-conformances in a systematic manner, much like Focused Improvement. QM activities is to set equipment conditions that preclude quality defects, based on the basic concept of maintaining perfect equipment to maintain perfect quality of products. The condition are checked and measured in time series to very that measure values are within standard values to prevent defects. The transition of measured values is watched to predict possibilities of defects occurring and to take counter measures before hand. QUALITY MAINTENANCE
  • 33. QUALITY MAINTENANCE Policy : 1. Defect free conditions and control of equipments. 2. QM activities to support quality assurance. 3. Focus of prevention of defects at source 4. Focus on poka-yoke. ( fool proof system ) 5. In-line detection and segregation of defects. 6. Effective implementation of operator quality assurance. Target : 1. Achieve and sustain customer complaints at zero 2. Reduce in-process defects by 50 % 3. Reduce cost of quality by 50 %.